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Remote Technical Program Manager Jobs in Rancho Cucamonga, CA

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Serve as the senior escalation point for complex technical and client-impacting incidents during ...

Tunabear

Payroll Product Manager

Riverside, CA · Remote

Contract length: 12 months + extension * 100% remote (PST) but local candidates preferred ... Lead program Roadmap definition and execution for Payroll and Absence Management. * Partner with ...

WhoisXML API

Technical Account Executive

Covina, CA · Remote

$80K/yr

Description WhoisXML API is hiring a Technical Account Executive (TAE) to join our remote team ... Manage and report monthly/quarterly forecasts directly to the Vice President of Sales. * Direct and ...

WhoisXML API

Technical Account Executive

Covina, CA · Remote

$80K/yr

Description WhoisXML API is hiring a Technical Account Executive (TAE) to join our remote team ... Manage and report monthly/quarterly forecasts directly to the Vice President of Sales. * Direct and ...

WhoisXML API

Technical Account Executive

Covina, CA · Remote

$80K/yr

Description WhoisXML API is hiring a Technical Account Executive (TAE) to join our remote team ... Manage and report monthly/quarterly forecasts directly to the Vice President of Sales. * Direct and ...

Wood Plc

Architectural Historian

Riverside, CA · Remote

$35 - $40/hr

Prepare technical reports containing architectural resource assessments, and collaboration with ... Accountabilities The successful candidate will report to a Senior Program Manager and work directly ...

Danaher

BioPharma Account Manager

Orange, CA · On-site +1

$110K - $135K/yr

Provide technical support, leveraging technical specialists where needed, aligned with customer ... Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

ICF

Substation Physical Engineer - REMOTE

Riverside, CA · Remote

$102K - $130K/yr

Support client meetings, technical discussions, and project planning efforts * Participate in site ... Ability to manage multiple projects and mentor junior staff * Experience leading substation ...

HMG Careers

Remote Sales Rep

Rancho Cucamonga, CA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Agent

Anaheim, CA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Fullerton, CA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsTechnical Program JobsRemote Technical Program Manager JobsRemote Technical Program Manager Jobs in Rancho Cucamonga, CA

Remote Technical Program Manager information

See Rancho Cucamonga, CA salary details

$91K

$148.8K

$172.2K

How much do remote technical program manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote technical program manager in Rancho Cucamonga, CA is $148,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,800.00 and $170,700.00 per year, depending on experience, location, and employer.

What is a Remote Technical Program Manager job?

A Remote Technical Program Manager (TPM) oversees the planning, execution, and delivery of complex technical projects while working remotely. They collaborate with cross-functional teams, ensuring alignment between engineering, product, and business goals. Their responsibilities include managing project timelines, mitigating risks, and ensuring seamless communication across remote teams. Strong technical knowledge, leadership skills, and the ability to drive results in a distributed work environment are essential for success in this role.

What are the typical daily responsibilities of a Remote Technical Program Manager?

A Remote Technical Program Manager typically starts the day by reviewing project statuses, aligning priorities with team members, and organizing virtual stand-up meetings to ensure everyone is on track. You’ll coordinate deliverables with cross-functional teams, identify and mitigate risks, and communicate updates to stakeholders using various collaboration and project management tools. The role involves problem-solving technical challenges, tracking progress against milestones, and fostering a productive remote work environment. Keeping everyone aligned toward project goals while adapting to shifting requirements is a central part of your day-to-day work.

What are the key skills and qualifications needed to thrive in the Remote Technical Program Manager position, and why are they important?

To thrive as a Remote Technical Program Manager, you need expertise in project management frameworks, a solid technical background (often in software, IT, or engineering), and experience coordinating cross-functional teams, typically backed by a bachelor’s degree in a relevant field. Familiarity with tools like Jira, Asana, or Trello, proficiency in Agile or Scrum methodologies, and certifications such as PMP or CSM are common requirements. Excellent communication, time management, and leadership skills help you effectively collaborate across distributed teams and manage complex, deadline-driven projects. These abilities are crucial to delivering successful technical programs on schedule while ensuring seamless virtual teamwork and stakeholder alignment.

What are popular job titles related to Remote Technical Program Manager jobs in Rancho Cucamonga, CA? For Remote Technical Program Manager jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Program Manager jobs in Rancho Cucamonga, CA look for? The top searched job categories for Remote Technical Program Manager jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Remote Technical Program Manager jobs? Cities near Rancho Cucamonga, CA with the most Remote Technical Program Manager job openings:
Remote Technical Program Manager jobs near you

Service Desk Manager - Tier II

Shield

Anaheim, CA • On-site, Remote

$93K - $108K/yr

Full-time

Re-posted 16 days ago

Job description

Service Desk Manager - Tier II
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $93,600 - $108,160 / year
Description
IronOrbit is seeking an Incident and Problem Manager to be part of our Managed Services customer support team, ensuring rapid incident resolution, effective problem management, and clear communication with internal stakeholders and customers. This role is part of the overall Support Operations and the Manager will be responsible for ensuring exceptional service continuity and superior customer satidfaction, while driving continual improvement.
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and providing clear ownership of the Root Cause Analysis and proactive remediation across customer systems.
Key Responsibilities
  • Lead, mentor, and inspire a geographically distributed Incident and Problem Management team, fostering accountability, quality, and a positive, collaborative environment.
  • Demonstrate strong leadership in remote team settings: set clear expectations, facilitate regular virtual check-ins, and promote knowledge sharing across locations and time zones.
  • Oversee the end-to-end incident lifecycle: monitor ticket queues, triage incidents, coordinate escalations, and ensure timely resolution in line with SLAs.
  • Manage the problem management process: identify recurring issues, facilitate root cause analysis, and drive implementation of permanent solutions.
  • Serve as the senior escalation point for complex technical and client-impacting incidents during assigned shifts.
  • Coordinate change requests and scheduled maintenance activities with after-hours teams to minimize client disruption.
  • Develop, track, analyze and publish incident and problem metrics, prepare shift reports, and communicate critical updates to daytime leadership and the Senior Service Manager.
  • Collaborate with other managers and after-hours teams to ensure seamless handoffs and knowledge transfer between shifts and global teams.
  • Champion continuous improvement in incident and problem management processes, documentation, and client satisfaction.

Skills, Knowledge & Expertise
  • 3+ years in an IT support or service management leadership role (MSP experience highly preferred).
  • Demonstrated success leading remote and distributed teams, including setting goals, providing feedback, and driving engagement in virtual environments.
  • Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.
  • Proven ability to lead distributed/remote teams effectively.
  • Excellent written and verbal communication skills, with an emphasis on clarity and inclusivity in virtual settings.
  • Experience with ITSM tools and incident/problem management processes.
  • Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike Falcon, JAMF Pro, Apple Business Manager).
  • Familiarity with virtualization and VDI platforms (VMware Horizon, Citrix, Hyper-V).
  • Ability to coordinate effectively with after-hours and overnight teams.

Preferred:
  • ITIL certification or equivalent process knowledge.
  • Experience managing cross-time-zone teams and facilitating virtual collaboration.
  • Familiarity with MSP performance metrics, SLA reporting, and continual service improvement.
  • Knowledge of compliance frameworks (ISO 27001, PCI, SOC2).
  • Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP).

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