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Remote Technical Manager Jobs in Ohio (NOW HIRING)

The Installation Support Specialist provides remote technical support, diagnostics, and operational ... Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy

Technical Program Manager

Cincinnati, OH · Remote

$123K - $160K/yr

Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ... Work you'll do The Technical Program Manager will lead end-to-end program management for large ...

Technical Program Manager

Dayton, OH · Remote

$125K - $162K/yr

Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ... Work you'll do The Technical Program Manager will lead end-to-end program management for large ...

Technical Program Manager

Cleveland, OH · Remote

$125K - $162K/yr

Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ... Work you'll do The Technical Program Manager will lead end-to-end program management for large ...

Technical Program Manager

Columbus, OH · Remote

$124K - $161K/yr

Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ... Work you'll do The Technical Program Manager will lead end-to-end program management for large ...

Technical Account Manager

Dublin, OH · Remote

$65K - $90K/yr

Technical Account Manager If you're the kind of person who enjoys being the bridge between ... This is a new remote role on a small, experienced team where you'll have real autonomy, direct ...

Technical Account Manager

Dublin, OH · Remote

$65K - $90K/yr

Technical Account Manager If you're the kind of person who enjoys being the bridge between ... This is a new remote role on a small, experienced team where you'll have real autonomy, direct ...

Forge Biologics is seeking a Manager to join its Technical Sales team in a highly visible, customer ... This role is remote-eligible and requires approximately 30% travel to Forge Biologics' headquarters ...

The Technical Director is a leadership and operational role focused on driving scalability ... Manage performance, alignment, and communication across a remote, geographically dispersed team.

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Remote Technical Manager information

How do Remote Technical Managers effectively lead distributed teams and ensure project alignment?

Remote Technical Managers often oversee teams spread across different locations and time zones, which requires strong communication skills and the use of collaborative tools. They hold regular virtual meetings, establish clear goals and expectations, and utilize project management platforms to track progress. Building trust and maintaining team cohesion can be a challenge, so successful managers foster an open feedback culture and prioritize one-on-one check-ins. This approach helps ensure all team members are aligned with project objectives and feel supported despite the distance.

What is a Remote Technical Manager?

A Remote Technical Manager is a professional who oversees technical teams and projects while working from a location outside the traditional office. They are responsible for leading technical initiatives, managing remote teams, ensuring project milestones are met, and facilitating communication among team members. Remote Technical Managers use digital tools to coordinate work, monitor progress, and resolve technical challenges, all while fostering a productive and collaborative remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Manager, and why are they important?

To thrive as a Remote Technical Manager, you need a solid background in software development or IT, proven leadership experience, and often a relevant degree in computer science or engineering. Familiarity with project management tools (like Jira or Asana), cloud platforms, and certifications such as PMP or AWS Certified Solutions Architect are commonly required. Exceptional communication, time management, and the ability to motivate distributed teams are vital soft skills. These competencies enable effective oversight of technical projects, ensure team alignment, and drive successful remote collaboration.
What are the most commonly searched types of Remote Technical jobs in Ohio? The most popular types of Remote Technical jobs in Ohio are:
What are popular job titles related to Remote Technical Manager jobs in Ohio? For Remote Technical Manager jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Remote Technical Manager jobs? Cities in Ohio with the most Remote Technical Manager job openings:
Remote - Technical Support Advisor

Remote - Technical Support Advisor

VXI Global Solutions

Cincinnati, OH • Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.


VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers


Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor! 
Location: Remote Call Center 
Join Us as a Technical Support Advisor! 

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! 

What You’ll Be Doing: 

Customer Service Excellence: 

  • Handle customer inquiries via phone, delivering tailored solutions to technical issues. 

  • Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. 

Technical Support & Troubleshooting: 

  • Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. 

  • Use multiple systems to research and deliver efficient, real-time solutions. 

Adaptability in Communication: 

  • Connect with a diverse range of customers by adjusting your communication style to meet their needs. 

  • Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. 

Team Collaboration: 

  • Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals. 

What We’re Looking For: 

Customer Service Focus: 

  • Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). 

Technical Enthusiasm: 

  • A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting. 

Resilience Under Pressure: 

  • Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. 

Learning & Growth Mindset: 

  • Open to feedback and coaching, with a drive to continuously improve and excel. 

What You Bring: 
  • Proven experience in customer support or technical assistance, ideally in a call center setting. 

  • Strong verbal and written communication skills. 

  • Problem-solving abilities with a flexible, adaptable approach to challenges. 

  • Confidence in navigating multiple software tools and systems to resolve issues. 

  • A self-motivated attitude with effective time management skills. 

What You’ll Get: 

Competitive Pay: 

  • $17.31 per hour, with opportunities for performance-based incentives. 

Comprehensive Benefits: 

  • Full health insurance package, including medical, dental, and vision coverage. 

Cell Phone Perks: 

  • $25/month per line for unlimited phone, text, and data (restrictions may apply). 

Training and Growth: 

  • Paid training to set you up for success. 

  • Career advancement opportunities with a globally renowned leader in technology innovation. 

Referral Bonuses: 

  • Earn ongoing bonuses for referring new employees through our Referral for Life Program. 

Supportive, Inclusive Environment: 

  • Thrive in a dynamic virtual work environment with a team that’s dedicated to your success. 

  • Enjoy a culture that values diversity—we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. 

Remote Work Requirements
  • Private Workspace: A quiet, dedicated workspace with no distractions. 

  • Ergonomics: A comfortable desk setup with all necessary equipment. 

  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. 

  • Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.

Why You’ll Love Working Here: 

At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you’re driven by curiosity, passion, or technical expertise, you’ll find the perfect space to grow and succeed with us. 

Ready to Take the Next Step? 

Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!


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