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Remote Technical Account Manager Jobs in Arizona

Eide Bailly LLP

Account Manager

Phoenix, AZ · Remote

$70K - $90K/yr

Remote Near Eide Bailly Location Typical Day in the Life A typical day as an Account Manager within ... You have a strong technical background to work with/understand multiple departments and products ...

Eide Bailly LLP

Account Manager

Phoenix, AZ · Remote

$70K - $90K/yr

Remote Near Eide Bailly Location Typical Day in the Life A typical day as an Account Manager within ... You have a strong technical background to work with/understand multiple departments and products ...

Weir Group

Account Manager

Phoenix, AZ · Remote

Remote (Must reside between Stafford and Tucson Arizona) Business Need/Purpose of Role: The Account Manager will be responsible to develop and manage sales activities within a specific geographic ...

Weir

Account Manager

Phoenix, AZ · Remote

Remote (Must reside between Stafford and Tucson Arizona) Business Need/Purpose of Role: The Account Manager will be responsible to develop and manage sales activities within a specific geographic ...

APR

Commercial Lines Account Manager

Phoenix, AZ · On-site +1

$70K - $80K/yr

Phoenix, Arizona | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

Firefly

Account Manager

Chandler, AZ · Remote

Arizona (primarily remote, see note) Compensation: up to 150k OTE depending on experience (plus ... You will build strong working relationships and collaborate with Account Management teams, Business ...

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All JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Arizona

Remote Technical Account Manager information

See Arizona salary details

$37.3K

$80.5K

$157.5K

How much do remote technical account manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for remote technical account manager in Arizona is $80,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $93,700.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Arizona? For Remote Technical Account Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Arizona look for? The top searched job categories for Remote Technical Account Manager jobs in Arizona are:
What cities in Arizona are hiring for Remote Technical Account Manager jobs? Cities in Arizona with the most Remote Technical Account Manager job openings:
Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Arizona as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $80,539 per year, or $38.7 per hour.
Technical Account Manager

Technical Account Manager

TRAPP TECHNOLOGY INC

Phoenix, AZ • On-site, Remote

$75K/yr

Full-time

Posted 18 days ago

Job description

Position Summary: The ArmorPoint Technical Account Manager (TAM) is a trusted technical advisor for our ArmorPoint cybersecurity services portfolio. This role is the primary technical point of contact for assigned accounts while ensuring client satisfaction, driving product adoption, identifying opportunities for expansion, and ultimately securing renewals. The TAM provides deep technical expertise and support throughout the customer lifecycle, acting as a proactive partner to help clients optimize their use of ArmorPoint products and services and achieve their security objectives.
Responsibilities
  • Build strong relationships with assigned client portfolio to understand their technical environments and business objectives, advising on how ArmorPoint solutions can best meet their needs.
  • Serve as primary technical liaison between assigned client portfolio and ArmorPoint teams (e.g., Operations, Product, Engineering) resolving complex technical issues and advocating for client needs.
  • Conduct regular technical health assessment meetings (ArmorPoint Technical Reviews), compiling and presenting operational metrics, strategic recommendations, and value demonstrations to showcase the ROI of ArmorPoint services.
  • Lead technical discussions, demos, and orientations for client technical stakeholders and business executives, ensuring comprehensive understanding and maximizing utilization of the ArmorPoint product and services.
  • Guide clients on best practices for deployment, configuration, and management of ArmorPoint services, ensuring optimal use and alignment with their security objectives.
  • Monitor client environments via SIEM/EDR telemetry to identify emerging threats, troubleshoot issues, and recommend optimization opportunities.
  • Identify and drive upsell and cross-sell opportunities that address client needs, supporting account growth and retention.
  • Collaborate with the Operations team to refine processes, playbooks, and service delivery based on client feedback and observed trends.
  • Create and maintain technical documentation, runbooks, post-incident reports, architecture diagrams, and knowledge base articles, relevant to client-specific needs.
  • Provide actionable feedback to the Product team, helping shape the ArmorPoint product and service roadmap based on recurring client objectives and frontline observations.
  • Develop and deliver technical training and enablement to channel partners, enabling them to effectively provide ongoing technical account management to their own clients.
  • Manage, maintain, and report on client satisfaction (CSAT), driving initiatives to enhance overall customer satisfaction.
  • Maintain expert-level knowledge of ArmorPoint's SIEM platform and integrated EDR solutions (SentinelOne, CrowdStrike, Cybereason, etc.) to defend against competitive threats through technical differentiation and value demonstration.
  • Support cross-functional initiatives as a technical subject-matter expert, ensuring the client's technical perspective is represented.
  • Represent ArmorPoint at industry events, webinars, or client advisory sessions as needed.
  • Other duties as assigned

  • High School Diploma or GED equivalent, required
  • Minimum of 3 years in a client-facing technical security role (Sales Engineer, Customer Success Engineer, Client Development, Account Manager or equivalent experience)
  • Minimum 2 years hands-on with SIEM and EDR
  • Minimum 2 years supporting SOC operations
  • Must have technical experience/knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
  • Proven ability to present and communicate complex technical security concepts and tailor deliverables to client-facing technical teams and executive audiences
  • Preferred certifications: Security+, PMP, or equivalent certifications/work experiences.
  • Reliable high-speed internet connection and backup internet solution
  • Proactive, strong attention to detail, and excellent soft skills for cross-team collaboration
  • High aptitude in security technology and business acumen
  • Excellent written and verbal communication skills
  • Exceptional organization and time management skills.
  • Consistently execute and deliver on tasks on time.
  • Ability to manage multiple tasks and deadlines in a fast-paced environment
  • Independent, self-starter, team player with a positive attitude

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