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Remote Tech Support Jobs in Springfield, IL (NOW HIRING)

Information Security Architect

Springfield, IL ยท On-site +1

$61.43 - $92.15/hr

Collaborating with IT, clinical engineering, compliance, privacy, and business teams, the role ... Corporate Services o Schedule: Full Time o Location: 100% remote, accepting applicants that can ...

Epic Analyst I-Lumens

Springfield, IL ยท On-site +1

$31.03 - $46.54/hr

... other supporting IT systems. Assists local ministries in optimizing their workflow processes ... Corporate Services o Schedule: Full Time, 40 hrs/wk o Location: 100% remote, accepting applicants ...

... support evolving business needs. This individual will provide new employees: * A best-in-class ... Timely access to communication, resources, and firm technology/systems * Tailored experiences ...

Showing results 41-60

Remote Tech Support information

See Springfield, IL salary details

$26.8K

$43.1K

$65.4K

How much do remote tech support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote tech support in Springfield, IL is $43,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
What job categories do people searching Remote Tech Support jobs in Springfield, IL look for? The top searched job categories for Remote Tech Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Tech Support jobs? Cities near Springfield, IL with the most Remote Tech Support job openings:

Telehealth Mental Health Provider (Illinois)

Medvidi

Springfield, IL โ€ข On-site, Remote

Contractor

Re-posted 21 days ago


Job description

Description
MEDvidi is seeking experienced Telehealth Mental Health Providers to join our growing team. This is a fully remote, 1099 contractor opportunity offering flexibility, strong patient demand, and a highly supported clinical environment.
At MEDvidi, we provide comprehensive mental health evaluations and treatment for adult patients experiencing conditions such as ADHD, anxiety, depression, insomnia, and mild-to-moderate OCD.
We're reimagining how care is delivered. Here's what sets us apart:
  • Full administrative support - no need to hire or manage staff; dedicated assistants handle scheduling, patient communication, and logistics
  • Streamlined technology - proprietary EMR with integrated PDMP and e-prescribing tools
  • Reduced administrative burden - automated workflows and AI-supported documentation tools
  • No software costs - our platform is fully provided at no cost to you
  • Low no-show rates - consistent patient flow and reliable earnings
  • Flexible scheduling - build your own schedule with the ability to increase volume over time

Compensation:
This is a 1099 contractor role with payment per completed appointment:
  • Physicians (MD/DO):
  • Initial evaluations (30 min): ~$60 per visit
  • Follow-ups (15 min): ~$40 per visit
  • Nurse Practitioners (PMHNPs):
  • Initial evaluations (30 min): ~$45 per visit
  • Follow-ups (15 min): ~$30 per visit

Consistent availability and schedule optimization can significantly increase total earnings.
At MEDvidi, our mission is to make mental health care more accessible, affordable, and stigma-free. We leverage technology, clinical expertise, and operational support to empower providers and improve patient outcomes across the U.S.
Responsibilities
  • Conduct comprehensive psychiatric evaluations via telehealth
  • Review patient medical history, symptoms, medications, and relevant background
  • Diagnose and treat conditions such as ADHD, anxiety, depression, insomnia, and OCD
  • Develop and implement individualized treatment plans
  • Prescribe medications, including controlled substances, in accordance with clinical and regulatory guidelines
  • Provide patient education on treatment plans, medication usage, and follow-up care
  • Maintain timely and accurate clinical documentation in the EMR
  • Ensure completion of chart notes and prescriptions within required timeframes
  • Collaborate with clinical and operations teams to support patient care and continuity

Equal Opportunity Employer Statement
MEDvidi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Requirements
  • Board Certified Physician (MD/DO) or Psychiatric Mental Health Nurse Practitioner (PMHNP)
  • Active and unrestricted medical license (multi-state preferred)
  • Active DEA registration
  • Minimum 2 years of clinical experience in mental health treatment
  • Experience prescribing controlled substances
  • Strong clinical judgment and comfort managing common outpatient psychiatric conditions
  • Ability to work a minimum of ~15 hours per week (preferred for patient continuity)