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Remote Tech Support Jobs in O Fallon, IL (NOW HIRING)

kept.pro

Accountant (remote)

Saint Louis, MO · On-site +1

$61K - $82K/yr

... technology to increase productivity * comfortable evaluating financials - and running down ... Maintain supporting Balance Sheet schedules, for example: Prepaid Expenses, Accrued Expenses, Fixed ...

kept.pro

Accountant (remote)

Saint Louis, MO · Remote

... technology to increase productivity * comfortable evaluating financials - and running down ... Maintain supporting Balance Sheet schedules, for example: Prepaid Expenses, Accrued Expenses, Fixed ...

IMEG

Technology Designer (Revit)

Saint Louis, MO · On-site +1

You will support project execution from planning and documentation through coordination, quality ... Hybrid and/or remote work schedule available Sponsorship: Not available What You'll Do * Assist in ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in O'Fallon, IL

Remote Tech Support information

See O Fallon, IL salary details

$25.2K

$40.6K

$61.6K

How much do remote tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote tech support in O'Fallon, IL is $40,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $43,800.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What job categories do people searching Remote Tech Support jobs in O'Fallon, IL look for?

The top searched job categories for Remote Tech Support jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Remote Tech Support jobs?

Cities near O'Fallon, IL with the most Remote Tech Support job openings:

Remote Tech Support jobs near you

Accountant (remote)

kept.pro

Saint Louis, MO • On-site, Remote

$61K - $82K/yr

Full-time

Re-posted 13 days ago

Job description

Looking for an accurate and systematic team player who is ready to use their accounting knowledge and analytical ability to delight clients.
Do you have at least 4 years of experience with Accounting?
Are you a consistent, reliable, detail-oriented person who has experience with both routine and complex accounting problems?
We would love to connect with a person who is:
  • team-oriented and comes to work to work
  • accurate, precise, and thorough without being overly rigid
  • an accounting subject matter expert with a continuous learning mindset
  • excited to leverage technology to increase productivity
  • comfortable evaluating financials - and running down discrepancies when something isn't right

You will be asked to use QuickBooks Online to perform Accrual Basis accounting. You will need to follow our month-end close process and prepare financial statements for our clients.
kept.pro is not your traditional bookkeeping firm. We focus on providing our clients with timely, accurate and complete financial information and the insights they need to be competitive in their industry.
If this describes you, please apply now!
DAILY AND MONTHLY RESPONSIBILITIES
  • Performing accounting functions within QuickBooks Online and other platforms
  • Ability to determine effect of accounting transactions based on an Accrual or Cash Basis
  • Prepare the initial draft of monthly financial statements
  • Lead the month end close process
  • Maintain supporting Balance Sheet schedules, for example: Prepaid Expenses, Accrued Expenses, Fixed Asset Schedule, Payroll liability reconciliations
  • Prepare and record month end journal entries
  • Compete the full cycle duties for A/R and A/P
  • Prepare and review payroll
  • Prepare and review Sales Tax
  • Primary communicator with clients
  • Reviewing team member's work; support Controller in coaching and training less experienced team members
  • Setting up new technology integrations and troubleshoot any issues
  • Partnering with a variety of vendors and platforms to complete accounting operations (e.g. expense management software, payroll providers, etc)

SKILLS AND QUALIFICATIONS
  • Experience working with multiple clients / entities (>5), across a variety of industries to deliver bookkeeping or accounting services
  • 4+ years bookkeeping or accounting experience
  • An Bachelor's degree in finance, accounting, or related field; or bookkeeping certification
  • Proficiency working in QuickBooks Online
  • Proficient with accrual accounting, consolidated financial statements, revenue recognition, and executing the month end close process
  • Analytical thinker that is skilled in creative problem solving and using independent judgment
  • Exceptional attention to detail, ability to manage multiple tasks, and finish projects within a specified timeframe
  • Enjoys engaging with clients
  • High level of comfort with leveraging tools and technology to collaborate with remote team members
  • Reside within a state where we are established (Texas, Arkansas, Missouri, Minnesota).
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About kept.pro

Sourced by ZipRecruiter

Industry

Accounting services

Company size

11 - 50 Employees

Headquarters location

San Diego, CA, US

Year founded

2020

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