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Remote Tagalog Call Center Jobs in Rochester, NY

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... contact call center or in-field on prem capacity. * High School Diploma/GED. WE VALUE ... Through advanced services-on-site or remote-we drive efficiency, sustainability, and security with ...

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

... contact call center or in-field on prem capacity. * High School Diploma/GED. WE VALUE ... Through advanced services-on-site or remote-we drive efficiency, sustainability, and security with ...

Remote Tagalog Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do remote tagalog call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote tagalog call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a Remote Tagalog Call Center?

A Remote Tagalog Call Center is a customer service operation where agents who are fluent in Tagalog work from home or another remote location to handle calls, emails, or chats. These agents assist Tagalog-speaking customers with inquiries, technical support, or other services, often on behalf of companies based in different countries. Remote call centers allow businesses to provide support in the Tagalog language without requiring a physical office, offering flexibility for both employers and employees. This setup is especially beneficial for reaching Filipino clients or customers who prefer to communicate in their native language.

What is the difference between Remote Tagalog Call Center vs Remote Customer Service Representative?

AspectRemote Tagalog Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, possibly bilingual in TagalogCustomer service skills, sometimes specific product knowledge
Work EnvironmentHome-based call center setup, headset, computerHome or office, computer and phone required
Industry UsageCall centers serving Filipino or international clientsVarious industries including retail, tech, healthcare
Search & Comparison IntentFocus on Filipino language support, remote call center jobsGeneral customer service roles, remote work opportunities

The Remote Tagalog Call Center primarily involves handling customer inquiries via phone in Tagalog, often for international or Filipino clients. In contrast, a Remote Customer Service Representative may handle a broader range of customer interactions across various industries, not necessarily in Tagalog. Both roles require strong communication skills and basic technical setup, but the language requirement and industry focus distinguish them.

What are the key skills and qualifications needed to thrive as a Remote Tagalog Call Center Agent, and why are they important?

To thrive as a Remote Tagalog Call Center Agent, you need fluency in Tagalog and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities help agents build rapport and resolve customer issues efficiently. These skills are crucial for providing high-quality support, ensuring customer satisfaction, and maintaining a positive company reputation in a remote work environment.

What are some common challenges faced by Remote Tagalog Call Center agents, and how can they be managed effectively?

Remote Tagalog Call Center agents often face challenges such as maintaining clear communication without face-to-face cues, managing time zones if handling international clients, and staying motivated in a home-based environment. To manage these, agents should establish a dedicated workspace, use active listening skills, and regularly communicate with their supervisors and teammates through virtual meetings. Leveraging collaboration tools and adhering to set schedules also help maintain productivity and foster a sense of team connection.
What are the most commonly searched types of Tagalog Call Center jobs in Rochester, NY? The most popular types of Tagalog Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Tagalog Call Center jobs? Cities near Rochester, NY with the most Remote Tagalog Call Center job openings:
Inside Sales Insurance Specialist

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.