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Remote Surrogate Case Manager Jobs in Raleigh, NC

ATTAINX INC

Senior Pega Developer

Raleigh, NC · Remote

$130K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Citizenship: Must be a US Citizen or Permanent Resident Security Clearance: USDA Public ... Hands-on experience with Pega Platform case management, workflows, UI configuration, data pages ...

Jaggaer

Strategic Account Manager (Remote)

Durham, NC · On-site +1

Support customer participation in reference programs, advisory boards, case studies, and strategic ... Demonstrated success managing large enterprise or strategic accounts with annual contract values ...

Jaggaer

Strategic Account Manager (Remote)

Durham, NC · On-site +1

Support customer participation in reference programs, advisory boards, case studies, and strategic ... Demonstrated success managing large enterprise or strategic accounts with annual contract values ...

Jaggaer

Strategic Account Manager (Remote)

Durham, NC · Remote

Support customer participation in reference programs, advisory boards, case studies, and strategic ... Demonstrated success managing large enterprise or strategic accounts with annual contract values ...

Truist

NEXTHINK Platform Engineering Manager

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... use case development, and enterprise adoption-partnering across IT, Service Desk, End User ... Support shift-left and remote resolution strategies * Partner with EUC, Infrastructure, Security ...

Steer

Partner Manager

Raleigh, NC · Remote

This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator ... Case Study Presentation - 60 min Assignment 4 - Cross Functional Interviews (2) - 30 min with two ...

Steer

Partner Operations Manager

Raleigh, NC · Remote

This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator ... Case Study Presentation - 60 min Assignment 4 - Cross Functional Interviews (2) - 30 min with two ...

New

Tantalus

Product Manager, Grid Automation

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

Remote work may be considered for the right candidate. Specifically, the Product Manager will ... Excellent business acumen and business case development experience. * Proven ability to think ...

micro1 AI

Clinical Pharmacy Technicians

Durham, NC · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

micro1 AI

Clinical Pharmacy Technicians

Raleigh, NC · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

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Remote Surrogate Case Manager information

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How much do remote surrogate case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote surrogate case manager in Raleigh, NC is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $26.63 per hour, depending on experience, location, and employer.

What is a remote surrogate case manager?

A Remote Surrogate Case Manager supports and oversees the surrogacy process by coordinating between intended parents, surrogates, medical professionals, and legal teams. They work remotely to ensure surrogates receive proper care, follow medical guidelines, and stay informed throughout the journey. Responsibilities include monitoring progress, providing guidance, and resolving any concerns that arise. Strong communication and organizational skills are essential for success in this role.

What are the typical daily responsibilities of a remote surrogate case manager?

As a Remote Surrogate Case Manager, your responsibilities typically include coordinating and overseeing the surrogacy journey from initial matching to post-delivery follow-up. You will conduct virtual meetings with surrogate mothers, intended parents, and medical professionals to ensure clear communication and compliance with the surrogacy plan. Additional tasks may involve managing case documentation, scheduling appointments, providing resources, and supporting clients emotionally throughout the process. Collaboration with legal teams, fertility clinics, and third-party counselors is also common. This role requires strong organizational skills and proactive communication to ensure a smooth and positive experience for all parties involved.

What are the key skills and qualifications needed to thrive as a remote surrogate case manager?

To excel as a Remote Surrogate Case Manager, you generally need a background in social work, case management, or healthcare, with a relevant degree or certification such as LCSW, CCM, or RN. Familiarity with case management software, telehealth platforms, and secure electronic record systems is commonly expected. Exceptional interpersonal communication, organizational skills, and the ability to provide empathetic support to clients remotely are critical soft skills. These competencies ensure effective coordination of surrogacy cases, timely client support, and compliance with legal and ethical standards in a virtual environment.

What are popular job titles related to Remote Surrogate Case Manager jobs in Raleigh, NC?

For Remote Surrogate Case Manager jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Remote Surrogate Case Manager jobs in Raleigh, NC are:

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Remote Surrogate Case Manager jobs near you
Infographic showing various Remote Surrogate Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,055 per year, or $24.5 per hour.

Senior Customer Success Manager / Architect

Instruqt

Raleigh, NC • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

About Instruqt
At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation.
We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration.
We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption.
Location:
Remote (US, Canada) - East Coast Preferred
We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base.
The Role
This is not a traditional "check-in and QBR" CSM role.
This is a revenue-impacting, expansion-focused, value-driven role responsible for:
  • Protecting and growing $50K-$500K+ ARR accounts
  • Driving measurable adoption across GTM teams (Marketing, Sales, Education)
  • Own the customer journey from Onboarding to Expansion
  • Proving ROI in business terms
  • Turning champions into advocates

You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders.
What You'll Own:
  1. Retention & Health
  • Maintain >95% gross retention across your book
  • Identify churn risk early (budget, adoption gaps, technical blockers)
  • Drive executive alignment and renewal strategy 120+ days in advance

2. Expansion Revenue
  • Drive land → expand motion across GTM departments
  • Identify upsell opportunities tied to:
    • Increased usage
    • New use cases (Marketing → Sales → Education)
    • Strategic initiatives
  • Partner with AEs to close expansion deals ($50K-$500K+ ARR)

3. Adoption & Time-to-Value
  • Own onboarding for strategic accounts
  • Ensure successful adoption and utilization of new product and feature releases.
  • Reduce friction in content creation and scaling

4. ROI & Executive Alignment
  • Quantify value with your customers in terms of:
    • Reduced churn
    • Increased pipeline
    • Higher win rates
    • Faster onboarding
  • Run executive QBRs tied to measurable business impact

5. Advocacy & Champions
  • Develop multi-threaded relationships
  • Cultivate referenceable customers
  • Contribute to case studies and referrals

What "Great" Looks Like:
In your first 12 months, you will:
  • Maintain 95%+ logo retention
  • Contribute meaningfully to 120%+ NRR
  • Drive at least 2-4 expansion motions across your portfolio
  • Elevate conversations from "lab usage" to "revenue impact"
  • Build trusted advisor relationships with Director+ level stakeholders

Who You Are:
Experience
  • 5+ years in Customer Success, Account Management, or Strategic Consulting
  • Experience managing $100K+ ARR SaaS accounts
  • Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred)
  • Comfortable working with Sales Engineers and technical stakeholders

Skills
  • Strong business acumen, can tie product usage to revenue impact
  • Confident in executive conversations
  • Data-driven and analytical
  • Expansion-oriented mindset
  • Clear, structured communicator

Bonus
  • Experience supporting Marketing or DevRel teams
  • Familiarity with developer tools
  • Background in technical education or enablement
  • Sales or Sales Engineering experience

Why This Role Matters
Instruqt's growth depends on:
  • Expansion inside existing accounts
  • Increased product adoption across GTM teams
  • Clear ROI storytelling
  • Strong champions who bring us into new companies

Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion.
Compensation
  • Competitive base salary
  • Performance-based variable tied to retention and expansion
  • Equity participation
  • Remote-first culture
  • High-impact, high-visibility role

If you want to build category-defining customer relationships at a company shaping the future of product adoption, we'd love to talk.

Apply