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Remote Support Jobs in Riverside, CA (NOW HIRING)

EDI Developer

Rancho Santa Margarita, CA · On-site +1

$90K - $140K/yr

Offer after-hours remote support for critical EDI production operations as needed. Success in This Role Looks Like * Maintain reliable and efficient EDI operations that meet business and partner ...

EDI Developer

Rancho Santa Margarita, CA · On-site +1

$90K - $140K/yr

Offer after-hours remote support for critical EDI production operations as needed. Success in This Role Looks Like * Maintain reliable and efficient EDI operations that meet business and partner ...

The Customer Support Specialist manages incoming customer support issues, ensuring timely ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Remote Tax Manager

Irvine, CA · On-site +1

$135K - $195K/yr

Position Overview Seeking a Remote CPA / Tax Manager to join our team in a generalist capacity ... Support process improvements and firm growth initiatives Qualifications * Active CPA license ...

Be Seen First

Position Summary As a member of the Broker Support team, you will support our proprietary Portal (STAR) and all customer service requests escalated through our ticketing system, phone lines, and live ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Support information

See Riverside, CA salary details

$15

$27

$46

How much do remote support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote support in Riverside, CA is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Riverside, CA? The most popular types of Support jobs in Riverside, CA are:
What are popular job titles related to Remote Support jobs in Riverside, CA? For Remote Support jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Remote Support jobs? Cities near Riverside, CA with the most Remote Support job openings:
Infographic showing various Remote Support job openings in Riverside, CA as of July 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,523 per year, or $27.2 per hour.
EDI Developer

EDI Developer

Applied Medical

Rancho Santa Margarita, CA • On-site, Remote

$90K - $140K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago


Applied Medical rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field.  Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.


Position Description

The EDI Developer at Applied Medical plays a critical role in delivering high-quality Electronic Data Interchange (EDI) solutions that support business objectives and enhance operational efficiency. This position focuses on designing, developing, and maintaining complex EDI systems while collaborating with developers, business analysts, and trading partners. Candidates experienced in EDI development, IBM Sterling B2B Integrator, or similar business-process and data-transformation tools will find this role impactful and rewarding.

Key Responsibilities

  • Support daily Electronic Data Interchange (EDI) production operations to ensure seamless data exchange.
  • Design, develop, and deploy any-to-any mappings based on internal and external partner requirements.
  • Configure EDI partners in IBM Sterling B2B Integrator, SAP, and related systems.
  • Monitor EDI production processes within IBM Sterling B2B Integrator and SAP environments.
  • Collaborate with the Customer Relations team to implement new trading partner relationships.
  • Modify existing business processes within IBM Sterling B2B Integrator to meet evolving requirements.
  • Provide technical documentation for EDI processes and configurations.
  • Offer after-hours remote support for critical EDI production operations as needed.

Success in This Role Looks Like

  • Maintain reliable and efficient EDI operations that meet business and partner requirements.
  • Drive process improvements and ensure timely onboarding of new trading partners.
  • Deliver accurate mappings and configurations that support order-to-cash workflows.
  • Collaborate effectively with cross-functional teams to resolve issues and optimize processes.
  • Ensure compliance with industry standards and internal quality guidelines.
  • Contribute to system upgrades and enhancements with minimal disruption to operations.

Position Requirements

This Position Requires the Following Skills and Attributes

  • Bachelor’s degree in computer science, management information systems, or equivalent experience.
  • Minimum of four years of experience in EDI development or a similar role.
  •  Strong knowledge of EDI standards and document formats, including ANSI X12 (810, 850, 855, 856, 867), EDIFACT (ORDERS, ORDRSP, INVOIC, DESADV, PRICAT), XML, CSV, flat file, and UBL/Peppol exchange formats.
  • Experience with EDI translation tools and mapping software.
  • Familiarity with configuring communication protocols such as AS2, FTP, and SFTP.
  • Knowledge of SAP ERP, SAP IDOCs, and EDI-related SAP configuration.
  • Strong analytical and problem-solving skills with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills and attention to detail.
  • Ability to work effectively in a fast-paced, collaborative environment.

Preferred

The Following Skills and Attributes Are Preferred

  • Hands-on experience with IBM Sterling B2B Integrator.
  • Previous application development experience.
  • Familiarity with order-to-cash document flow and related SAP processes.

Benefits
  • Competitive compensation range: $90000 - $140000 / year (California).
  • Comprehensive benefits package.
  • Training and mentorship opportunities.
  • On-campus wellness activities.
  • Education reimbursement program.
  • 401(k) program with discretionary employer match.
  • Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be based on factors such as relevant education, qualifications, experience. The compensation range may be adjusted in the future, and special discretionary bonus or incentive compensation plans may apply.

Our total reward package reflects our commitment to team member growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

Equal Opportunity Employer

Applied Medical is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other basis protected by federal, state or local laws in the locations where Applied Medical operates. 

Qualifications:

This Position Requires the Following Skills and Attributes

  • Bachelor’s degree in computer science, management information systems, or equivalent experience.
  • Minimum of four years of experience in EDI development or a similar role.
  •  Strong knowledge of EDI standards and document formats, including ANSI X12 (810, 850, 855, 856, 867), EDIFACT (ORDERS, ORDRSP, INVOIC, DESADV, PRICAT), XML, CSV, flat file, and UBL/Peppol exchange formats.
  • Experience with EDI translation tools and mapping software.
  • Familiarity with configuring communication protocols such as AS2, FTP, and SFTP.
  • Knowledge of SAP ERP, SAP IDOCs, and EDI-related SAP configuration.
  • Strong analytical and problem-solving skills with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills and attention to detail.
  • Ability to work effectively in a fast-paced, collaborative environment.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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