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Remote Support Jobs in Phoenix, AZ (NOW HIRING)

Client Support Specialist (Remote)

Phoenix, AZ ยท Remote

$17.75 - $24/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

HR Director - Remote

Phoenix, AZ ยท On-site +1

$70K - $150K/yr

Remote Growth Collective is expanding our global team and is currently seeking a sophisticated HR ... Supporting Professional Growth: Engage with individuals as they develop greater clarity, confidence ...

AI Consulting Expert - Remote

Phoenix, AZ ยท Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... Collaborate remotely with project teams to support continuous AI improvement. Required Skills

Provide ongoing remote support of approximately 2 hours per month, including check-ins with the Health Aide, guidance on care delivery, documentation review, and compliance support * Review ...

Showing results 21-40

Remote Support information

See Phoenix, AZ salary details

$13

$24

$41

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Phoenix, AZ is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Phoenix, AZ?

The most popular types of Support jobs in Phoenix, AZ are:

What job categories do people searching Remote Support jobs in Phoenix, AZ look for?

The top searched job categories for Remote Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Support jobs?

Cities near Phoenix, AZ with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 78% Full Time, 8% Part Time, 3% Temporary, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,768 per year, or $24.4 per hour.

Remote Licensed Mental Health Counselor

Medchoice Counseling Center

Mesa, AZ โ€ข On-site, Remote

$90K - $104K/yr

Full-time

Medical, Dental, Vision

Posted 4 days ago


Key responsibilities

  • Conduct thorough initial assessments and evaluations to gauge clients' mental health needs.

  • Design and implement personalized treatment plans for individual clients.

  • Deliver evidence-based individual therapy sessions via teletherapy and provide crisis intervention when necessary.


Job description

Position Overview

Medchoice Counseling Center is seeking dedicated and compassionate licensed mental health counselors to join our team. This full-time remote position allows you to make a significant impact on the mental health community while enjoying the benefits of a flexible work setting. The salary for this role ranges from $90,000 to $104,000 annually, commensurate with experience and caseload.

About the Organization

Medchoice Counseling Center is a rapidly growing mental health service provider located in Mesa, Arizona. Our mission is to offer exceptional therapy services that empower individuals to achieve optimal mental health. We pride ourselves on creating a supportive environment where licensed therapists can flourish and clients receive the highest standard of therapeutic care. Our multidisciplinary team includes skilled professionals who are committed to making a real difference in the lives of those we serve.

Work Environment

As a fully remote organization, Medchoice Counseling Center offers therapists the flexibility to work from any location that suits their needs. This setup not only respects the work-life balance of our employees but also allows us to attract a diverse range of talent. Our community health clinic model emphasizes accessibility and inclusivity, ensuring that clients receive personalized care regardless of their circumstances.

Key Responsibilities
  • Conduct thorough initial assessments and evaluations to accurately gauge clients' mental health needs and challenges.
  • Design and implement personalized treatment plans that align with the individual goals and requirements of each client.
  • Deliver evidence-based individual therapy sessions to adult clients, utilizing a variety of therapeutic modalities.
  • Engage clients through teletherapy, providing remote support and monitoring progress in a confidential setting.
  • Offer crisis intervention services when necessary, ensuring immediate support for clients in distress.
  • Participate in ongoing professional development and training to stay current with best practices and emerging trends in mental health therapy.
Patient Population / Client Focus

Our clients come from a rich tapestry of backgrounds and present a wide range of mental health challenges, including but not limited to anxiety, depression, relationship issues, and life transitions. As a mental health counselor at Medchoice, you will have the opportunity to work with adults of varying ages, helping them navigate their unique journeys toward healing and personal growth. This role is integral in fostering a therapeutic alliance that emphasizes trust, respect, and mutual understanding.

Qualifications
  • A valid and current license, such as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • Possession of a master's or doctoral degree in relevant fields such as Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology.
  • Demonstrated excellence in communication and interpersonal skills, with a strong emphasis on active listening.
  • A compassionate and empathetic disposition, coupled with a non-judgmental approach to client care.
  • Strong organizational skills and the ability to manage multiple cases efficiently.
  • No history of disciplinary actions on your professional license.
Preferred Experience
  • Experience in providing teletherapy or remote counseling services is highly desirable.
  • Familiarity with evidence-based therapeutic modalities and their application in individual therapy.
  • Prior experience working in a community health clinic or similar mental health settings is a plus.
Compensation and Benefits
  • A competitive salary ranging from $90,000 to $104,000 per year, shaped by your caseload and professional experience.
  • Comprehensive health insurance plans, including dental and vision coverage to ensure your well-being.
  • Liability insurance is provided to protect your practice.
  • A retirement savings plan with company matching to help you prepare for the future.
  • Flexible work schedules, including the option to work from your chosen remote location.
  • Unlimited referrals to support your client base growth from the start.
  • Minimal paperwork, allowing you to dedicate more time to your clients and their care.
  • Quick onboarding process along with continuous support to facilitate your transition into our team.
Career Growth Opportunities

We believe in investing in our team members' professional development. As a counselor at Medchoice, you will have access to ongoing training and workshops, as well as the opportunity to advance in your career through leadership roles or specialized therapy services. Our commitment to your growth means that you will always have avenues to expand your skills and expertise.

Why Join Our Team

If you are a licensed mental health therapist who is driven by a desire to help others and seeks a collaborative and nurturing environment, we encourage you to apply. At Medchoice Counseling Center, you will be welcomed into a culture of support and teamwork, where your contributions make a difference every day. Join us and be a part of a community dedicated to transformative mental health care.

Application Information

If you are ready to take the next step in your career as a mental health counselor, please submit your resume and a cover letter detailing your relevant experience and passion for mental health therapy. We look forward to meeting you and discussing how we can support your career journey!