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Virtual Support Jobs in Phoenix, AZ (NOW HIRING)

AO ASPIRE

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Client Account Representative (Remote)

Phoenix, AZ · Remote

$1.0K - $80K/yr

We provide the training, mentorship, and virtual support needed to help you grow within the organization. Company Highlights: AO Globe Life works with Globe Life, a publicly traded company on the New ...

Pwc

Executive Concierge

Phoenix, AZ · On-site

$35K - $124K/yr

You are expected to demonstrate technical knowledge and proficiency in Microsoft Office Suite, social media tools, and other emerging mobile and virtual support technologies. Responsibilities ...

AO ASPIRE

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Remote Life Insurance Sales Agent

Tempe, AZ · Remote

$1.0K - $500K/yr

Through ongoing training, virtual support systems, and performance-based advancement opportunities, we help individuals build long-term careers while making a meaningful impact for veterans and ...

AO ASPIRE

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Remote benefits specialist-sales

Chandler, AZ · Remote

$50K - $120K/yr

Our industry-leading training and support will equip you with the tools to achieve your professional and personal dreams. * Work Environment: Embrace the flexibility of 100% virtual work from the ...

AO ASPIRE

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Remote Sales Representative

Chandler, AZ · Remote

Through ongoing training, virtual support systems, and performance-based advancement opportunities, we help individuals build long-term careers while making a meaningful impact for veterans and ...

AO ASPIRE

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WORK FROM HOME SALES

Mesa, AZ · Remote

$1.0K - $500K/yr

Through ongoing training, virtual support systems, and performance-based advancement opportunities, we help individuals build long-term careers while making a meaningful impact for veterans and ...

Virtual Teammate

Administrative Assistant

Glendale, AZ

$18 - $24/hr

We are a growing organization looking for a reliable and proactive Virtual Administrative Assistant to support our daily administrative operations. Our ideal candidate is detail-oriented, highly ...

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Virtual Support information

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How much do virtual support jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for virtual support in Phoenix, AZ is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Phoenix, AZ? The most popular types of Support jobs in Phoenix, AZ are:
What are popular job titles related to Virtual Support jobs in Phoenix, AZ? For Virtual Support jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Phoenix, AZ look for? The top searched job categories for Virtual Support jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Virtual Support jobs? Cities near Phoenix, AZ with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,795 per year, or $25.9 per hour.

Associate Technical Support Specialist

Milestone Technologies, Inc.

Phoenix, AZ

Other

Re-posted 3 days ago

Job description

We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.

The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.

Key Responsibilities

  • Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
  • Troubleshoot common hardware, software, and access-related issues for end users.
  • Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
  • Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
  • Support users across multiple operating systems including Windows, macOS, and ChromeOS.
  • Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
  • Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
  • Document troubleshooting activities and follow established operational procedures and service standards.
  • Assist with workstation setup, onboarding activities, and equipment preparation when required.

  • Participate in ongoing learning opportunities to expand technical and customer support capabilities.

 Preferred Skills

  • Strong interpersonal, communication, and customer service skills.
  • Interest in information technology, technical troubleshooting, and end-user support.
  • Ability to work collaboratively in a team-oriented environment.
  • Comfortable learning new technologies, tools, and processes.
  • Organized, dependable, and able to manage multiple support requests effectively.
  • Prior experience in customer-facing IT roles is helpful but not required.

 Qualifications

  • Exposure to enterprise support environments or help desk operations.
  • Familiarity with ServiceNow or similar ticket management platforms.
  • Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
  • Experience using or supporting mobile devices and modern workplace technologies.

What We Offer

  • Opportunity to launch and grow a career in IT support and operations.
  • Collaborative environment with mentorship from experienced technical professionals.
  • Hands-on experience supporting enterprise technologies and end-user environments.
  • Career development opportunities, training, and internal growth potential.

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Employment Type: US Regular FT

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