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Remote Desktop Support Jobs in Phoenix, AZ (NOW HIRING)

1Valet

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us: As a proud equal-opportunity employer, we ...

1Valet

Technical Project Manager

Phoenix, AZ · Remote

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us : As a proud equal-opportunity employer, we ...

5 Star Recruitment

Senior Systems Administrator

Phoenix, AZ · Remote

$85K - $115K/yr

... Support and product vendors to plan, deploy and sustain a stable, highly performing and available ... Secure remote access, remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change ...

Focused HR Solutions

1-20- Network Engineer

Phoenix, AZ · Remote

$45 - $52/hr

... Support and product vendors to plan, deploy and sustain a stable, highly performing and available ... Secure remote access, remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change ...

TRAPP TECHNOLOGY INC

IT Help Desk Level 2

Phoenix, AZ · On-site +1

$22 - $28/hr

Experience supporting Remote Desktop Services environments * Working knowledge of password/credential management tools such as 1Password * Proficient use of ticketing systems for issue tracking and ...

Accounting Fly

Remote Senior Accountant

Phoenix, AZ · Remote

$30 - $40/hr

Remote Senior Accountant Job ID: 1027354 Date Posted: August 26, 2026 Employment Type: Full-time ... Coach clients on the effective use of QuickBooks Desktop/Online and support or participate in ...

Infiniti HR

Be Seen First

Business Development Manager (BDM)

Phoenix, AZ · Remote

$75K - $80K/yr (+ commission)

... Remote Desktop, Sonic Wall Mobile Connect, etc. 4. CRM, inclusive of HubSpot & Salesforce 5. ... The BDM must support an innovative, dynamic and impassioned sales infrastructure operating on a ...

GTI Fabrication

Service Desk Technician I

Phoenix, AZ · Remote

$23 - $27/hr

... offices by providing desktop support, account administration, device lifecycle management ... Provide remote and onsite support as required. Identity & Access Management * Create and disable ...

GTI Fabrication

Service Desk Technician I

Phoenix, AZ · On-site

$23 - $27/hr

... offices by providing desktop support, account administration, device lifecycle management ... Provide remote and onsite support as required. Identity & Access Management * Create and disable ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Phoenix, AZ

Remote Desktop Support information

See Phoenix, AZ salary details

$10

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How much do remote desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support in Phoenix, AZ is $26.80, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $30.53 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Phoenix, AZ?

The most popular types of Desktop Support jobs in Phoenix, AZ are:

What are popular job titles related to Remote Desktop Support jobs in Phoenix, AZ?

For Remote Desktop Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Phoenix, AZ look for?

The top searched job categories for Remote Desktop Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Desktop Support jobs?

Cities near Phoenix, AZ with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Remote job distribution, with an average salary of $55,753 per year, or $26.8 per hour.

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment

Phoenix, AZ • Remote

$20.75 - $26.25/hr

Contractor

Posted 2 days ago

New

Job description

A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration.
This is an ideal opportunity for someone who enjoys being on the front lines of IT support, working directly with internal employees to keep them productive. The role is highly focused on device deployment, imaging, and rapid troubleshooting rather than backend account administration. The team is looking for someone who takes ownership of their work, can manage a steady ticket flow, and thrives in a fast-paced, service-driven environment. If you’re looking to sharpen your endpoint support skills while gaining exposure to modern device management tools, this role offers solid hands-on experience and a clear path to long-term growth.
Contract Duration: 6 Months
Required Skills & Experience
  • 2+ years of experience in desktop support or help desk roles
  • Hands-on experience with Windows and macOS troubleshooting
  • Experience imaging and deploying laptops and end user devices
  • Familiarity with Microsoft Intune and/or JAMF for device management
  • Basic experience with Active Directory
  • Strong customer service and communication skills
  • Ability to manage and prioritize a ticket queue efficiently
Desired Skills & Experience
  • Experience working in a high-volume support environment
  • Ability to resolve or escalate issues quickly in a time-sensitive setting
  • Strong organizational skills and ability to work independently
  • Exposure to corporate IT environments with endpoint lifecycle management
What You Will Be Doing
Tech Breakdown
  • 50% Windows and macOS endpoint support
  • 30% Device imaging and deployment (Intune / JAMF)
  • 20% Active Directory and general IT support tools
Daily Responsibilities
  • 85% Hands-on support and troubleshooting
  • 0% Management duties
  • 15% Team collaboration and coordination with end users

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