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Remote Support Jobs in Butler, PA (NOW HIRING)

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Remote Support information

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How much do remote support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote support in Butler, PA is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.58 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Butler, PA?

The most popular types of Support jobs in Butler, PA are:

What are popular job titles related to Remote Support jobs in Butler, PA?

For Remote Support jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Butler, PA look for?

The top searched job categories for Remote Support jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Support jobs?

Cities near Butler, PA with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,844 per year, or $23.5 per hour.

Remote Licensed Mental Health Counselor - Full-Time Role

High Hopes Behavioral Health

Aliquippa, PA โ€ข Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago


Job description

Position Overview

The Remote Licensed Mental Health Counselor position at High Hopes Behavioral Health offers a unique opportunity for a dedicated mental health professional to provide virtual therapy services to individuals, couples, and families. As a vital part of our team, you will leverage your expertise to foster a supportive environment that promotes mental wellness and emotional growth.

About the Organization

High Hopes Behavioral Health is committed to delivering exceptional mental health services through innovative telehealth solutions. Our mission is to enhance the quality of life for our clients by providing accessible, effective, and personalized care. We value collaboration, professionalism, and a client-centered approach, aiming to support the diverse mental health needs of our community in Aliquippa, Pennsylvania, and beyond.

Work Environment

This full-time role provides the flexibility of a remote work setting, allowing you to connect with clients through telehealth technology from the comfort of your own home. High Hopes Behavioral Health is a pioneering organization in the mental health sector, utilizing cutting-edge platforms to deliver care in a convenient and efficient manner. You will work alongside a diverse group of skilled professionals who prioritize teamwork and professional development.

Key Responsibilities
  • Deliver personalized therapeutic interventions utilizing evidence-based practices tailored to meet individual client needs.
  • Collaborate effectively with multidisciplinary teams to design and implement treatment plans that reflect the best interests of clients.
  • Maintain detailed, accurate, and compliant clinical documentation in accordance with legal and ethical standards.
  • Help clients develop and apply coping strategies that promote resilience and improve their mental health outcomes.
  • Engage in community outreach initiatives to raise awareness about mental health resources and foster connections within the community.
Patient Population / Client Focus

In this role, you will focus on a diverse array of clients experiencing a wide range of mental health challenges, including anxiety, depression, trauma, and relationship issues. Our client-centered focus ensures that you will engage directly with individuals and families seeking support, offering your expert guidance as they navigate their personal journeys toward recovery and wellness.

Qualifications
  • A Masterโ€™s degree in Counseling, Social Work, or Marriage and Family Therapy.
  • Valid independent licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
  • A minimum of two years of clinical experience providing mental health therapy.
Preferred Experience
  • Experience in telehealth or remote therapy settings.
  • Familiarity with treatment modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or Trauma-Informed Care.
  • Proven ability to work collaboratively with a team of healthcare professionals, demonstrating strong communication and interpersonal skills.
Compensation and Benefits

The annual salary for this position ranges from USD 115,000 to USD 120,000, commensurate with experience and qualifications. In addition to a competitive salary, you will enjoy a comprehensive benefits package that includes:

  • Health, dental, and life insurance to ensure your well-being.
  • Generous paid time off to promote work-life balance and self-care.
  • 401(k) retirement plan with employer matching to help you secure your financial future.
  • Access to employee wellness programs and resources for personal and professional development.
Career Growth Opportunities

At High Hopes Behavioral Health, we believe in fostering the growth of our employees. You will have access to ongoing professional development opportunities, including training in the latest therapeutic techniques and technologies. Our collaborative environment encourages mentorship and continuous learning, providing pathways for advancement in your career as you develop your expertise and take on greater responsibilities.

Why Join Our Team

Joining High Hopes Behavioral Health means becoming part of a mission-driven team that is committed to making a positive impact on the mental health landscape. You will appreciate the culture of support, respect, and collaboration, where your contributions are valued, and your professional journey is prioritized. Embrace the opportunity to further your career while helping others achieve their wellness goals in a flexible, innovative work environment.

Application Information

If you are passionate about mental health and eager to make a difference in the lives of others, we invite you to apply for the Remote Licensed Mental Health Counselor position today. Please submit your resume and a cover letter outlining your relevant experience and motivation for joining our team. Take the first step toward your next career opportunity with High Hopes Behavioral Health!