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Support Coordinator Jobs in Butler, PA (NOW HIRING)

Pyramid Healthcare

Case Coordinator

Gibsonia, PA · On-site

$15 - $17/hr

The case coordinator will offer support as well as monitor and track an individual's progress throughout the course of his/her treatment. Schedule M-F 8am-4:30pm Pay $15-$17 Essential Duties and ...

Aspen Dental

Patient Coordinator

Butler, PA · On-site

$18 - $21/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Career development and growth opportunities with our best-in-class training program to support you ...

Aspen Dental

Patient Coordinator

Butler, PA

$18 - $21/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Career development and growth opportunities with our best-in-class training program to support you ...

Aspen Dental

Patient Coordinator

Butler, PA

$18 - $21/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... Career development and growth opportunities with our best-in-class training program to support you ...

CYNET SYSTEMS

Field Support Technician

Grove City, PA · On-site

$20 - $25/hr

Experience with remote support coordination tools. * Familiarity with ITSM tools, preferably ServiceNow. * High attention to detail and documentation discipline. * Ability to work independently ...

CYNET SYSTEMS

Field Support Technician

Wexford, PA · On-site

$20 - $25/hr

Experience with remote support coordination tools. * Familiarity with ITSM tools, preferably ServiceNow. * High attention to detail and documentation discipline. * Ability to work independently ...

Davis Archway

Admissions Coordinator

Emlenton, PA · On-site

$50K - $60K/yr

The Admissions Coordinator will play a crucial role in managing the intake process for new residents, ensuring a smooth transition into our facility, and providing essential support to residents.

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Support Coordinator information

See Butler, PA salary details

$11

$20

$32

How much do support coordinator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for support coordinator in Butler, PA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $23.17 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
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Infographic showing various Support Coordinator job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,921 per year, or $20.6 per hour.

Technical Support / Helpdesk Coordinator (Level 1)

Eliassen Group

Warrendale, PA • On-site

$20 - $27/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Description:

Onsite in Warrendale, PA

Our client seeks a Technical Support / Helpdesk Coordinator (Level 1) to provide Level 1 systems support, ticket coordination, and administrative assistance to the Support Services Department. The role works closely with the Product Success Supervisor, Customer Relations & Technical Support Specialist, and internal teams to ensure smooth handling, escalation, and tracking of incoming support requests. This is an administrative‑leaning, internal‑facing helpdesk role focused on ticket intake, triage, basic troubleshooting, and accurate documentation. The engagement is contract from mid‑May through September or October, supporting an internal project that requires temporary coverage. Work is in a standard office environment and is primarily computer and desk based. Jira is the ticketing system, with an average of 10–20 tickets per day supporting internal employees only.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $20.00 to $27.00/hr. w2

Responsibilities:
  • Field incoming helpdesk requests via Jira tickets, email, and phone.
  • Perform basic Level 1 troubleshooting for repeatable or simple issues.
  • Assign, escalate, or route tickets to appropriate internal teams when needed.
  • Maintain professionalism, accuracy, and efficiency in all communications.
  • Review system behavior to confirm alignment with documented requirements for issues not resolved at Level 1.
  • Submit tickets to Development and collaborate on fixes when misalignments are found.
  • Enter, update, and track incidents and requests in Jira.
  • Assist in prioritizing tickets and maintain urgency to meet the 4‑hour SLA.
  • Review data associated with ticket fixes to ensure accuracy and communicate updates to end users.
  • Utilize in‑application SQL statements to execute database updates when required.
  • Prepare user guides, presentations, and communications related to new system features or enhancements.
  • Assist department staff with presentations, conference documents, agendas, and meeting minutes.
Experience Requirements:
  • Helpdesk experience at Level 1 with technical customer support background.
  • Strong communication and organizational skills with ability to handle repetitive administrative tasks accurately.
  • Comfort with ticketing systems, Jira preferred.
  • Strong computer skills and familiarity with common applications.
  • Ability to work extended periods at a computer and travel up to 10%.
Education Requirements:
  • AS degree in business or related field or 3 years of technical customer support experience. Bachelor’s degree preferred.
Recruitment Transparency Notice
 
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.
 

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

 
About Eliassen Group:
 
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
 
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
 
Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
 
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About Eliassen Group

Sourced by ZipRecruiter

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Reading, MA, US

Year founded

1989

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