Escalate issues to L2/L3 support or engineering while maintaining accurate ticket status ... eBPF, lsof, curl, xxd, jq, SQL) is a plus. * Experience with observability tools (Grafana ...
Escalate issues to L2/L3 support or engineering while maintaining accurate ticket status ... eBPF, lsof, curl, xxd, jq, SQL) is a plus. * Experience with observability tools (Grafana ...
Lead SQL Data Engineer with ETL Experience - Work From Home
Boston, MA · On-site +1
$111K - $146K/yr
This position is 100% Remote or onsite if you prefer. Responsibilities: - Solve problems using ... develop and support data integration software to meet current and future growth. - Drive ...
Lead SQL Data Engineer with ETL Experience - Work From Home
Boston, MA · On-site +1
$111K - $146K/yr
This position is 100% Remote or onsite if you prefer. Responsibilities: - Solve problems using ... develop and support data integration software to meet current and future growth. - Drive ...
Security Systems Engineer - Remote Support
Woburn, MA · Remote
$45 - $55/hr
... Systems Engineer - Remote Support to provide advanced technical support, troubleshooting ... SQL database knowledge * VMware or Hyper-V experience * Security manufacturer certifications
Security Systems Engineer - Remote Support
Woburn, MA · Remote
$45 - $55/hr
... Systems Engineer - Remote Support to provide advanced technical support, troubleshooting ... SQL database knowledge * VMware or Hyper-V experience * Security manufacturer certifications
Security Systems Engineer - Remote Support
Woburn, MA · On-site +1
$45 - $55/hr
... Systems Engineer - Remote Support to provide advanced technical support, troubleshooting ... SQL database knowledge * VMware or Hyper-V experience * Security manufacturer certifications
Security Systems Engineer - Remote Support
Woburn, MA · On-site +1
$45 - $55/hr
... Systems Engineer - Remote Support to provide advanced technical support, troubleshooting ... SQL database knowledge * VMware or Hyper-V experience * Security manufacturer certifications
Customer Support Associate
Boston, MA · On-site +1
$19 - $26/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll work cross-functionally with Engineering, Product, Professional Services, and Customer ...
Customer Support Associate
Boston, MA · On-site +1
$19 - $26/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll work cross-functionally with Engineering, Product, Professional Services, and Customer ...
Customer Support Associate
Boston, MA · On-site +1
$19 - $26/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll work cross-functionally with Engineering, Product, Professional Services, and Customer ...
Customer Support Associate
Boston, MA · On-site +1
$19 - $26/hr
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll work cross-functionally with Engineering, Product, Professional Services, and Customer ...
Senior Data Engineer
Boston, MA · On-site +1
$115K - $156K/yr
Remote or Boston, MA & San Mateo, CA Duration: FTE Candidates need to be able to manage data ... Idealcandidate will be strong in SQL, python, tableau, Qlik or another cloud DV tooland mid (Boston ...
Quick apply
Senior Data Engineer
Boston, MA · On-site +1
$115K - $156K/yr
Remote or Boston, MA & San Mateo, CA Duration: FTE Candidates need to be able to manage data ... Idealcandidate will be strong in SQL, python, tableau, Qlik or another cloud DV tooland mid (Boston ...
Senior Platform Engineer
Cambridge, MA · Remote
$120K - $200K/yr
Fully remote (HQ Cambridge, MA) Hours: 9-5 EST, with 2-day on-site visits every 6 weeks You'll be ... Troubleshoot issues across multiple systems (Python, JavaScript, SQL). Requirements * 5+ years in ...
Quick apply
Senior Platform Engineer
Cambridge, MA · Remote
$120K - $200K/yr
Fully remote (HQ Cambridge, MA) Hours: 9-5 EST, with 2-day on-site visits every 6 weeks You'll be ... Troubleshoot issues across multiple systems (Python, JavaScript, SQL). Requirements * 5+ years in ...
SQL Tutor
Boston, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Boston, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Quincy, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Quincy, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Lowell, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Lowell, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
Sr. Kofax Developer (RPA Developer) :: Remote
Boston, MA · Remote
$59.25 - $78.25/hr
... support ongoing RPA (Robotic Process Automation) efforts within the document imaging divisions ... Experience with SQL complex queries and stored procedures. * Business Process and workflow ...
Sr. Kofax Developer (RPA Developer) :: Remote
Boston, MA · Remote
$59.25 - $78.25/hr
... support ongoing RPA (Robotic Process Automation) efforts within the document imaging divisions ... Experience with SQL complex queries and stored procedures. * Business Process and workflow ...
SQL Tutor
Northampton, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Northampton, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Newton, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Newton, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Somerville, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Somerville, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Waltham, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Waltham, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Cambridge, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Cambridge, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Lawrence, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
SQL Tutor
Lawrence, MA · Remote
$18 - $40/hr
Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...
Data Engineer with AI - Remote
Boston, MA · On-site +1
$124K - $149K/yr
... support RAG pipelines (embeddings, vector stores). * Establish data quality checks (e.g., Great ... Strong SQL and data modeling (dimensional, medallion, CDC). * ML/AI enablement experience: MLflow ...
Data Engineer with AI - Remote
Boston, MA · On-site +1
$124K - $149K/yr
... support RAG pipelines (embeddings, vector stores). * Establish data quality checks (e.g., Great ... Strong SQL and data modeling (dimensional, medallion, CDC). * ML/AI enablement experience: MLflow ...
Remote Sql Support Engineer information
What is the difference between Remote Sql Support Engineer vs Remote Database Administrator?
| Aspect | Remote Sql Support Engineer | Remote Database Administrator |
|---|---|---|
| Required Credentials | SQL certifications, technical support experience | Database management certifications, SQL expertise |
| Work Environment | Customer support, troubleshooting, technical assistance | Database setup, maintenance, performance tuning |
| Employer & Industry Usage | IT support firms, software companies, tech services | Financial institutions, healthcare, large enterprises |
| Common Search & Comparison Intent | Understanding support roles, troubleshooting SQL issues | Database management, system optimization |
The Remote Sql Support Engineer primarily focuses on providing technical support and troubleshooting SQL-related issues for clients, often in a customer service setting. In contrast, the Remote Database Administrator manages and maintains databases, ensuring performance, security, and integrity. While both roles require SQL knowledge and certifications, their daily tasks and work environments differ significantly.
What are popular job titles related to Remote Sql Support Engineer jobs in Massachusetts? For Remote Sql Support Engineer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Sql Support Engineer jobs in Massachusetts look for? The top searched job categories for Remote Sql Support Engineer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Sql Support Engineer jobs? Cities in Massachusetts with the most Remote Sql Support Engineer job openings:
Full-time
Re-posted 14 days ago
Job description
The financial industry is growing at a record pace, but our data providers are still stuck in the past - with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, Tower Research, PDT Partners, SIG, and other top quantitative firms.
This role sits squarely at L1: you'll be the first point of contact for customer issues, responsible for understanding the problem, resolving common and well-documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context.
Responsibilities
Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.
Databento, Inc. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.
Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn't exactly match the qualifications listed, we still want to hear from you. Please apply!
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, Tower Research, PDT Partners, SIG, and other top quantitative firms.
This role sits squarely at L1: you'll be the first point of contact for customer issues, responsible for understanding the problem, resolving common and well-documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context.
Responsibilities
- Act as the first point of contact for customer support inquiries, resolving common customer issues related to API usage, onboarding, authentication, integration, and billing.
- Escalate issues to L2/L3 support or engineering while maintaining accurate ticket status, reproduction steps, and logs.
- Identify recurring questions and contribute improvements to documentation, FAQs, and onboarding materials.
- Write technical content on occasion, including tutorials, how-to guides, and blog posts that help developers get the most out of our APIs.
- Help manage and grow our online developer communities (Slack, Reddit, etc.) by answering questions and surfacing feedback.
- Prior experience with Databento's API is strongly preferred, as well as familiarity with financial trading and/or market data.
- At least 2 years of experience in technical support, QA, or engineering.
- Working proficiency in Python.
- Experience with troubleshooting tools (Wireshark, tcpdump, ss, nc, telnet, strace, gdb, perf, eBPF, lsof, curl, xxd, jq, SQL) is a plus.
- Experience with observability tools (Grafana, Prometheus, Loki, Sentry) is a plus.
- Strong technical communication skills. DevRel experience (e.g. managing Discord communities, creating technical blog posts, podcasts, videos, etc) is a plus.
- Experience at an early-stage startup is a plus.
Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.
Databento, Inc. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.
Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn't exactly match the qualifications listed, we still want to hear from you. Please apply!
About Databento
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Boston, MA, US
Year founded
2019