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Remote Software Technical Writer Jobs in Indiana

Staff Software Engineer

Atlanta, IN · Remote

$195K - $257K/yr

... writing the infrastructure to deliver great payment experiences, including data sources (SQL or ... Technical leadership of teams >4 on architecture and system design. * Expert in one of the domains ...

Staff Software Engineer

Florence, IN · Remote

$195K - $257K/yr

... writing the infrastructure to deliver great payment experiences, including data sources (SQL or ... Technical leadership of teams >4 on architecture and system design. * Expert in one of the domains ...

Staff Software Engineer

Miami, IN · Remote

$195K - $257K/yr

... writing the infrastructure to deliver great payment experiences, including data sources (SQL or ... Technical leadership of teams >4 on architecture and system design. * Expert in one of the domains ...

Staff Software Engineer

Austin, IN · Remote

$195K - $257K/yr

... writing the infrastructure to deliver great payment experiences, including data sources (SQL or ... Technical leadership of teams >4 on architecture and system design. * Expert in one of the domains ...

Manage billable consulting services and technical implementations for healthcare clients, ensuring ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Manage billable consulting services and technical implementations for healthcare clients, ensuring ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

... related technical field. * 3+ years of professional experience in a GIS development or software ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...

... related technical field. * 3+ years of professional experience in a GIS development or software ... Remote work and more! About DataVoice: DataVoice International's integrated utility management ...

Manager, Software Engineering

Austin, IN · Remote

$195K - $257K/yr

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

$195K - $257K/yr

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

$195K - $257K/yr

Provide technical and architectural direction for the development, design, integration, testing ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

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Remote Software Technical Writer information

Are technical writers still in demand?

Technical writers, including remote software technical writers, are in steady demand as companies seek clear documentation for complex products. Skills in tools like Markdown, XML, and content management systems enhance employability, and remote work options have increased opportunities in this field.

How can I make 2000 a week working from home?

A remote software technical writer can earn $2,000 or more weekly by freelancing for multiple clients, creating detailed technical documentation, and leveraging specialized skills in programming, APIs, or tools like Markdown and Confluence. Building a strong portfolio, gaining certifications, and establishing a consistent workflow can help increase earnings. Consistent work, high-quality output, and effective client management are key to reaching this income level.

What is a Remote Software Technical Writer?

A Remote Software Technical Writer is a professional who creates clear and concise documentation for software products while working from a location outside of the traditional office, often from home. Their primary responsibilities include writing user manuals, online help guides, API documentation, and how-to articles that help users and developers understand and use software effectively. They collaborate with software engineers, product managers, and other stakeholders to gather information and ensure technical accuracy. Remote software technical writers must have strong communication skills, attention to detail, and the ability to explain complex technical concepts in a way that is easy to understand.

Can you work remotely as a technical writer?

Remote software technical writers can work from anywhere with a reliable internet connection, as their tasks primarily involve creating and editing documentation using tools like Markdown or HTML. Many companies offer remote positions for technical writers, often requiring strong writing skills, technical knowledge, and familiarity with documentation tools. Flexibility in schedule and self-motivation are common advantages of remote technical writing roles.

What are the key skills and qualifications needed to thrive as a Remote Software Technical Writer, and why are they important?

To thrive as a Remote Software Technical Writer, you need strong writing skills, a solid understanding of software development concepts, and usually a degree in English, Communications, or a STEM field. Familiarity with documentation tools like Markdown, Git, and content management systems, as well as experience with API documentation or tools like Swagger, is often required. Excellent communication, self-motivation, and the ability to collaborate virtually are crucial soft skills. These abilities ensure clear, accurate, and user-friendly documentation that supports both developers and end-users in a remote work environment.

How can I make $100,000 a year working from home?

A remote software technical writer can earn $100,000 annually by gaining specialized knowledge in technical documentation, programming languages, and tools like Markdown or XML. Building a strong portfolio, gaining experience, and working with high-paying clients or companies can help reach this income level, often through freelance projects or full-time remote roles with competitive salaries.

What is the difference between Remote Software Technical Writer vs Remote Software Developer?

AspectRemote Software Technical WriterRemote Software Developer
Required CredentialsBachelor's in Computer Science, Technical Writing, or related field; familiarity with software developmentBachelor's in Computer Science or related field; programming skills
Work EnvironmentCollaborates with development teams, writes documentation, often in a remote settingDevelops, codes, tests software, often in a remote or hybrid environment
Employer & Industry UsageTech companies, SaaS providers, software firmsTech companies, startups, software development firms
Common Search & ComparisonYesYes

The main difference between a Remote Software Technical Writer and a Remote Software Developer lies in their focus: technical writers create documentation and user guides, while developers write and maintain software code. Both roles often work remotely in tech industries and require technical knowledge, but their daily tasks and skill sets differ significantly.

How does a Remote Software Technical Writer typically collaborate with development teams to ensure documentation accuracy?

As a Remote Software Technical Writer, collaboration with development teams is often facilitated through regular virtual meetings, project management tools, and shared documentation platforms. Writers are expected to proactively reach out to developers, product managers, and QA teams to clarify technical details, gather feedback, and stay updated on software changes. Building strong communication channels is essential, as is adapting to asynchronous workflows and time zone differences. These collaborative efforts help ensure that documentation is accurate, up-to-date, and aligned with the product's latest features.
What are popular job titles related to Remote Software Technical Writer jobs in Indiana? For Remote Software Technical Writer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Software Technical Writer jobs in Indiana look for? The top searched job categories for Remote Software Technical Writer jobs in Indiana are:
What cities in Indiana are hiring for Remote Software Technical Writer jobs? Cities in Indiana with the most Remote Software Technical Writer job openings:
Infographic showing various Remote Software Technical Writer job openings in Indiana as of July 2026, with employment types broken down into 76% Full Time, 7% Part Time, and 17% Contract. Highlights an 42% Physical, 4% Hybrid, and 54% Remote job distribution.

Software Support Specialist (35199)

TCC Solutions

Indianapolis, IN • Remote

Full-time

Posted 6 days ago


Job description

Position Overview:

The Software Support Specialist II is responsible for solving and attempting to resolve issues reported by end users. The specialist will respond to end user or client requests for assistance with support issues. The Software Support Specialist II is responsible for following ticketing processes and documenting issues, while focusing on exceptional customer service. The specialist is responsible for being a problem solver and evaluating issues to identify the root of those issues. A working knowledge of many software systems is required for issue resolution. Additionally, the position will work collaboratively with other team members to provide support, share knowledge, and ensure a quality customer experience at all times.

Key Responsibilities:
• Provide customer phone and web-based support, resolve issues, log and escalate issues as appropriate 
• Answer incoming calls, emails and tickets in a professional, friendly and timely manner 
• Build a strong relationship with end users by projecting a positive attitude and providing helpful support 
• Troubleshoot and problem solve efficiently by using active listening skills and asking pertinent, specific questions 
• Provide accurate, professional and timely documented updates to all assigned tickets 
• Close tickets in a timely manner and follow up with all end users to ensure customer satisfaction 
• Communicate clearly and concisely, verbally and in writing, with users and technical support 
• Be a self-starter who is highly organized, learns quickly and retains that knowledge to apply to customer solutions 
• Generate, review and edit end user and troubleshooting documentation such as software manuals and release notes 
• Train users on CCIS, eXpedite and other software developed through on-site and web-based training sessions 
• Assist with system testing for software releases, bug fixes, etc.  
• Problem solve and evaluate TIER I and TIER II issues to identify problems and the root cause of the issues.  
• Follow all company/client procedures as well as HR policies 
• Other duties as assigned 

Education:
• High School degree or equivalency required 
• Associates or Bachelor’s degree is preferred 

Experience: 
• 2 years of phone and/or web-based support experience in a customer support environment 
• Proficient user of Microsoft applications 
• Proficient troubleshooting skills 

Competencies: 
• Initiative 
• Professionalism and Integrity 
• Dependability 
• Communicated Effectively 
• Organization and Time management 
• Adapts Well to Change 
• Interpersonal Relations 
• Accountability 

Work Environment 
This is a remote position. Candidate must be available during the “core” work hours of 8:30 a.m. to 5:00p.m. EST. Occasional evening and weekend work may be required as job duties demand. Must pass background check and drug screening.