Remote Software Support Engineer Jobs in Naperville, IL

Join the Digital Workflow Solutions business as an Advanced Software Engineer. You will be responsible for designing, developing, testing, and maintaining enterprise software solutions that support Digital Workflow Solutions products and services. You will partner with Product Management, Architecture, Verification, and Operations teams to translate business requirements into scalable, secure, and reliable software solutions for STERIS Customers. The Advanced Software Engineer will work independently on complex technical problems, contribute to solution design and technical decision-making, and provide mentoring and guidance to other engineers. You will support modernization initiatives, cloud technologies, and continuous improvement of software quality, performance, and operational reliability. SPM Workflow Solution and Surgical Asset Tracking Software | STERIS

This is position reports into a Software Product Development team, not IT. Experience developing Commercial Software used by Corporations is required.

** This is a remote role. Qualified candidates must currently live in the Continental U.S. Preference will be given to individuals living in Eastern and Central Time zones.

• Collaborates with cross-functional teams to analyze product requirements, evaluate technical approaches, and contribute to project planning and execution.
• Designs, develops, documents, tests, and maintains secure, scalable, and reliable software solutions in accordance with corporate development standards and best practices.
• Refines and evolves software designs based on system architecture, business requirements, customer feedback, and product roadmap priorities.
• Creates and maintains technical documentation including software requirements, design specifications, interface definitions, deployment procedures, and verification artifacts.
• Develops effort estimates and contributes to sprint planning, backlog refinement, and release planning activities.
• Develops and executes unit, integration, automated, and system-level tests to ensure software quality and reliability.
• Participates in design reviews, code reviews, architecture discussions, and technical assessments to improve solution quality and maintainability.
• Investigates software defects, identifies root causes, and implements corrective actions for development, test, and production environments.
• Contributes to continuous integration, continuous deployment, observability, performance optimization, and operational excellence initiatives.
• Mentors and provides technical guidance to software engineers through knowledge sharing, code reviews, and engineering best practices.

Required:

• Bachelor's Degree in Computer Science, Engineering or related field.
• 10+ years of professional software development experience.
• 8+ experience with C#, .NET, SQL Server, and modern software development principles.
• Experience designing and developing RESTful APIs and distributed software solutions.
• Experience with source control systems such as Git and modern DevOps practices. Experience with Agile development methodologies.
• Experience supporting production systems and participating in troubleshooting and root cause analysis activities.

Preferred:

• Master's Degree preferred.
• Experience developing, deploying, or supporting cloud-based applications using Azure or AWS preferred.
• Experience working in healthcare, medical device, regulated, or quality-managed software environments.
• Experience supporting cloud modernization or application transformation initiatives.
• Experience integrating enterprise applications using APIs, messaging, or third-party interfaces.
• Demonstrated experience mentoring engineers and contributing to a strong engineering culture.
• Experience with CI/CD pipelines, automated testing, and software quality practices preferred.
• Experience with Docker, Kubernetes, or other container technologies preferred.
• Role is listed as remote with a preference for the candidate to reside in EST or CST zones.
• Exposure to AI-assisted development tools and modern engineering productivity practices.

Other:

• Strong understanding of software architecture, design patterns, security principles, and performance optimization.
• Excellent analytical, communication, and collaboration skills.

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career

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