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Remote Software Support Engineer Jobs in Atlanta, GA

iboss

Federal Software Engineer - Remote

Atlanta, GA · On-site +1

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit As a C++ Software Engineer ...

iboss

Federal Software Engineer - Remote

Atlanta, GA · Remote

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit As a C++ Software Engineer ...

Sharetec

Senior Software Engineer

Atlanta, GA · Remote

$120K - $140K/yr

If you thrive in a remote, collaborative environment where you own your work end-to-end, enjoy ... Support the onboarding of future Digital team members as the team scales * Participate actively in ...

Stryker

Salesforce Software Engineer (Remote)

Atlanta, GA · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

United Airlines

Aerospace Software Engineer

Atlanta, GA · On-site +1

$82K/yr

... Remote with ability to travel to one of the sites on need basis We are seeking a Software Engineer with deep experience in safety-critical avionics software development supporting military and ...

Capgemini

Aerospace Software Engineer

Atlanta, GA · On-site +1

$82K/yr

... Remote with ability to travel to one of the sites on need basis We are seeking a Software Engineer with deep experience in safety-critical avionics software development supporting military and ...

Sharetec

Senior Software Engineer

Atlanta, GA · Remote

$117K - $155K/yr

If you thrive in a remote, collaborative environment where you own your work end-to-end, enjoy ... Support the onboarding of future Digital team members as the team scales * Participate actively in ...

YO AI Labs

Backend Engineer - Remote

Atlanta, GA · Remote

$80 - $120/hr

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

OxBlue Corporation

PHP Software Engineer

Atlanta, GA · On-site +1

Development Type: Full Time, Hybrid OR Remote Job Level: Intermediate As a PHP Software Engineer, your focus will be on developing server-side logic, defining and maintaining the central database ...

iboss

Java Software Engineer - Remote

Atlanta, GA · Remote

$49.75 - $68.25/hr

As a Software Engineer at iboss, you'll have the opportunity to work on multiple technologies. Our development scope extends from device specific driver, service, and communication protocols to cloud ...

Ciena

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

Senior Software Engineer, WaveLogic Modem Software Development plays a critical role in delivering ... Collaborate with local and remote engineering teams to plan, estimate, and track development ...

iboss

Java Software Engineer - Remote

Atlanta, GA · On-site +1

$49.75 - $68.25/hr

As a Software Engineer at iboss, you'll have the opportunity to work on multiple technologies. Our development scope extends from device specific driver, service, and communication protocols to cloud ...

YO AI Labs

Frontend Developer - Remote

Atlanta, GA · Remote

$80 - $120/hr

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

Gordon Food Service

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

Performs software system maintenance, support and requirement analysis * Assists in designing GUI ... Hybrid Schedule, 4 days in office in Wyoming, MI or Atlanta, GA, with 1 day remote What you'll ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Atlanta, GA

Remote Software Support Engineer information

See Atlanta, GA salary details

$38K

$87.2K

$160.1K

How much do remote software support engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote software support engineer in Atlanta, GA is $87,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $120,200.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Atlanta, GA?

The most popular types of Software Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Remote Software Support Engineer jobs in Atlanta, GA?

For Remote Software Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Remote Software Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Software Support Engineer jobs?

Cities near Atlanta, GA with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Atlanta, GA as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $87,186 per year, or $41.9 per hour.

Machine Learning Engineer - Remote

Atlanta, GA • Remote

YO AI Labs
See more jobs at YO AI Labsexternal

$80 - $120/hr

Full-time

Posted 13 days ago

Job description

Senior Software Engineer

Job Type: Contractor (~15 hours/week)
Location: Remote

Job Summary

We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software engineering tasks using Model Context Protocol (MCP) tools.

You will design reproducible environments, deterministic verification, and reference solutions for tasks such as bug fixing, feature implementation, codebase refactoring, and performance optimization. No prior AI experience is required.

Key Responsibilities
  • Create reinforcement learning environments for software engineering tasks.
  • Design tasks involving bug fixing, feature development, refactoring, and performance optimization.
  • Build deterministic verification systems and golden reference solutions.
  • Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively.
  • Develop realistic, reproducible software engineering scenarios.
  • Ensure tasks accurately measure coding ability, problem-solving, and tool usage.
  • Document solutions and provide clear technical feedback.
Required Skills
  • Strong proficiency in Python 3, Java, Rust, C++, or TypeScript.
  • Strong understanding of algorithms and data structures.
  • Experience with bug fixing and debugging complex software issues.
  • Proven experience in feature implementation and codebase refactoring.
  • Strong knowledge of performance optimization and tuning.
  • Excellent written and verbal communication.
  • Strong attention to detail.
Preferred Qualifications
  • Experience working with large-scale or distributed codebases.
  • Familiarity with AI/ML systems is a plus but not required.
  • Experience with rigorous code reviews and software engineering best practices.
  • Experience working effectively in remote or cross-functional teams.
Hiring Process
  1. Submit an application and screening questions.
  2. Complete an AI interview (~30 minutes).
  3. Complete a technical assessment, if required.
  4. Hiring Manager review.
Compensation

Compensation is output-based, with payment provided per task that meets project specifications. Minimum weekly submission requirements may apply.

Availability

Selected experts should be prepared to begin their first tasks within 24–48 hours of completing onboarding.