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Remote Software Support Engineer Jobs in Ohio (NOW HIRING)

ERP Suites

AI Software Engineer

Loveland, OH · On-site +1

As an AI Software Engineer, you will design, develop, deploy, and support AI-powered applications ... Although the position will be remote, there might be some occasional travel to ERPS facilities or ...

NinjaOne

Staff Software Engineer, Java

OH · On-site +1

... that support our global operations. We are hiring for Staff Level candidates across multiple ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

GRVTY

Software Engineer, Senior

Dayton, OH · On-site +1

$119K - $157K/yr

Design, develop, and maintain Python-based software tools supporting optical signature modeling ... Background in signal processing, image processing, or remote sensing data workflows. * Experience ...

T-Cetra LLC

Senior Software Engineer

Dublin, OH · On-site +1

$118K - $156K/yr

Hybrid - Dublin, Ohio (3 days) Remote (2 days) Full-time, Exempt We're constantly developing new ... Participate in deployments and support applications after release. * Mentor engineers on best ...

GRVTY

Software Engineer, Senior

Dayton, OH · On-site +1

$119K - $157K/yr

Design, develop, and maintain Python-based software tools supporting optical signature modeling ... Background in signal processing, image processing, or remote sensing data workflows. * Experience ...

Gifthealth Inc

Lead Software Engineer

Columbus, OH · Remote

$152K - $190K/yr

Manages, mentors, and supports a team of 2-8 software engineers, including performance feedback and ... Remote * Schedule : Daytime hours, Monday through Friday with night and weekend hours on occasion ...

NinjaOne

Senior Software Engineer, Java | Patching

OH · On-site +1

$120K - $158K/yr

... support our global operations. Location - We are flexible on remote working from home, if you are ... We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on ...

SciTec

Sr Staff Software Engineer

Dayton, OH · On-site +1

$119K - $157K/yr

... we have supported Department of Defense customers by developing innovative remote sensing ... We are seeking a Senior Staff Software Engineer to design, develop, and sustain high-quality ...

hireVouch

$109K - $144K/yr

About the Role As a Senior Software Engineer, you will work on the engineering team on a broad ... Experience working with remote teams Note: Not all of these technologies are required, if you have ...

T-Cetra LLC

Senior Frontend Software Engineer

Dublin, OH · On-site +1

$145K - $155K/yr

Hybrid - Dublin, Ohio (3 days) Remote (2 days) Full-time, Exempt We're constantly developing new ... Contribute to deployments and post-release support * Evaluate and recommend frameworks, tools, and ...

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Ohio?

The most popular types of Software Support Engineer jobs in Ohio are:

What are popular job titles related to Remote Software Support Engineer jobs in Ohio?

For Remote Software Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Ohio look for?

The top searched job categories for Remote Software Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Remote Software Support Engineer jobs?

Cities in Ohio with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Software Engineer and Developer

Booz Allen Hamilton, Inc.

Dayton, OH • On-site, Remote

$86K - $198K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 9 hours ago

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants

Job description


Remote Work:
No
Job Number:
R0243825
Location:
Dayton,OH,US
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Software Engineer and Developer
The Opportunity:
Join us in shaping the future of our systems. We're seeking a motivated Software Engineer to help design, implement, and enhance modern solutions within an agile development environment. In this role, you'll contribute to system modernization efforts through hands-on development, ongoing maintenance, and proactive problem-solving. You'll apply your functional expertise and industry knowledge to address a range of technical challenges of moderate scope and complexity. Working both independently and collaboratively, you'll help deliver reliable, scalable solutions while also supporting and guiding junior team members as needed.
If you're passionate about building better systems and making meaningful technical contributions, we invite you to grow with us.
Join us. The world can't wait.
You Have:
  • 4+ years of experience designing, modifying, developing, writing, and implementing software programming applications
  • 4+ years of experience building and maintaining automated data pipelines to support AI and ML workflows
  • Experience with Python coding
  • Experience with managing infrastructure, such as cloud or on-prem, and containerization in support of secure workflows
  • Experience with building workflows for real-time trend and anomaly analysis processing and data exploitation
  • Experience in creating solutions to complex problems within a collaborative team environment
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor's degree and 4+ years of experience in software engineering, or Master's degree and 2+ years of experience in software engineering

Nice If You Have:
  • Experience with container technology, including Docker or Podman
  • Experience with Python coding for AI and ML solutions, such as PyTorch and TensorFlow
  • Experience working with Agentic workflows and LLMs, such as Claude or GPT

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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What Booz Allen Hamilton employees say

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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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