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Remote Software Support Engineer Jobs in Minnesota

Manager, Software Engineering

Minneapolis, MN · On-site +1

$195K - $257K/yr

You have experience managing remote teams * The ability to thrive on a fast pace environment with ... for support. We respect your privacy and will connect with you separately from our interview ...

Sr Software Engineer

Minneapolis, MN · Remote

$139K - $174K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote patient monitoring, and related platforms. Our organization consists of various teams with ... to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD ...

Sr. Software Engineer

Edina, MN · On-site +1

$126K - $167K/yr

The Sr. Software Engineer aids in the design, development, testing and support of our database, server, web, and desktop software applications. This position functions as a project engineer, assuming ...

Sr Software Engineer

Minneapolis, MN · Remote

$139K - $174K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote patient monitoring, and related platforms. Our organization consists of various teams with ... to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD ...

Field Application Engineer '27

Minnetonka, MN · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Senior Principal Software Engineer

Eden Prairie, MN · Remote

$128K - $176K/yr

  • Medical

  • Retirement

This position is a remote role that will be based in the United States with preference given to ... Supporting a diverse and inclusive workforce is important to Shutterfly not only because it ...

Senior Principal Software Engineer

Eden Prairie, MN · Remote

$128K - $176K/yr

  • Medical

  • Retirement

This position is a remote role that will be based in the United States with preference given to ... Supporting a diverse and inclusive workforce is important to Shutterfly not only because it ...

Showing results 41-60

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Minnesota?

For Remote Software Support Engineer jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Minnesota look for?

The top searched job categories for Remote Software Support Engineer jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Software Support Engineer jobs?

Cities in Minnesota with the most Remote Software Support Engineer job openings:

Manager, Software Engineering

Circle

Minneapolis, MN • On-site, Remote

$195K - $257K/yr

Full-time

Re-posted 12 days ago


Job description

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you'll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What You'll work on:

  • Run day-to-day activities of a dynamic engineering teams, including requirements grooming, scrums, retrospectives and team outings

  • Design, build, and maintain APIs, user-facing experiences, services, and systems.

  • Provide technical and architectural direction for the development, design, integration, testing, and maintenance of our platform

  • Lead agile software processes for engineering teams and introduce best-in-class industry practices

  • Partner with stakeholders to ensure the teams' contributions align with company objectives, develop technology roadmaps and set realistic product release schedules

  • Perform full lifecycle of team management to attract, engage, retain, coach and performance manage teams of exceptional engineers (e.g., mentoring, recruiting, training and development, performance evaluation)

  • Act as an internal ambassador for the engineering team to other groups, communicating the opportunities and constraints technology offers to the development of projects

  • Manage technical debt to ensure our development velocity stays responsive and predictable while minimizing production incidents of our operations

  • Contribute to engineering-wide initiatives as a member of Circle's engineering management team

  • Coordinate the execution of these activities working with cross-functional teams within Circle

What you'll bring to Circle:

  • 3 or more years of experience with technical leadership

  • 7 or more years of experience with software engineering

  • 3 or more years experience coding in one of the following languages: Go, Java, and/or Javascript

  • Hands on technical manager experienced in designing, building and deploying secure, scalable products and services

  • You love the idea of coaching and building leaders (both within your direct team and outside of your team)

  • You have a passion for enabling and motivating people to do their best work

  • You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs

  • You have experience managing remote teams

  • The ability to thrive on a fast pace environment with high level of autonomy and responsibilities

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $195,000-$257,500

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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