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Remote Software Support Engineer Jobs in Minnesota

Emergent Software

Senior Software Engineer

Minneapolis, MN · On-site +1

$130K - $150K/yr

This is a fully remote position. Eligible candidates must currently reside in the US and authorized ... Design scalable applications and make architecture decisions that support long-term growth and ...

Tennant Company

Senior Software Engineer

Golden Valley, MN · On-site +1

$97K - $150K/yr

Mentor and support other software developers through design collaboration, code reviews, technical guidance, pairing, and knowledge sharing across local and remote teams. * Partner with security ...

Tennant Company

Senior Software Engineer

Golden Valley, MN · On-site +1

$97K - $150K/yr

Mentor and support other software developers through design collaboration, code reviews, technical guidance, pairing, and knowledge sharing across local and remote teams. * Partner with security ...

Meyers Printing

Systems Software Engineer

Brooklyn Park, MN · On-site +1

$180K - $213K/yr

REMOTE OR ONSITE Why Meyers? At Meyers, we offer more than a job; we offer a chance to be part of a ... We are seeking an experienced Software Engineer , Internal Applications to help build, support, and ...

Horizontal Talent

Senior 3D Software Engineer

Maplewood, MN · On-site +1

$125K - $165K/yr

This remote position offers a unique opportunity to contribute to a technology roadmap and work ... Bachelor's degree or higher in Software Engineering, Computer Science, Mathematics, or related ...

ASCENSUS

Software Development Engineer SDET

Baxter, MN · Remote

$120/hr

... your support of our organizational culture Supervision * N/A Section 3: Experience, Skills ... Experience working in a fast-paced Agile or SCRUM development methodology For virtual remote ...

ProAg

Lead Software Engineer

Maple Grove, MN · On-site +1

$130K - $145K/yr

Employees report to the office Mondays - Thursdays, with Friday being remote. In this Exciting ... We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and ...

AGCO

Software Engineer

Jackson, MN · On-site +1

$80K - $95K/yr

The Software Engineering department at AGCO focuses on delivering hightech, innovative solutions that enhance the intelligence, reliability, and performance of agricultural machinery, supporting ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Minnesota? The most popular types of Software Support Engineer jobs in Minnesota are:
What are popular job titles related to Remote Software Support Engineer jobs in Minnesota? For Remote Software Support Engineer jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Minnesota look for? The top searched job categories for Remote Software Support Engineer jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Software Support Engineer jobs? Cities in Minnesota with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Senior Software Engineer

Senior Software Engineer

Emergent Software

Minneapolis, MN • On-site, Remote

$130K - $150K/yr

Full-time

Posted 15 days ago

Job description

**This position is a direct hire for one of our clients. This is a fully remote position. Eligible candidates must currently reside in the US and authorized to work in the US without visa sponsorship.**
Our client is seeking a Senior Software Engineer to join their product engineering team and play a key role in modernizing their platform architecture. This position is ideal for a highly skilled engineer who combines strong hands-on development expertise with technical leadership, architectural thinking, and the ability to drive projects from concept through delivery.
This individual will help lead critical engineering initiatives, including the evolution of a monolithic application toward a service-oriented architecture, while partnering with internal teams and external development partners to deliver scalable, high-quality solutions.
Primary Duties
  • Manage technical projects from planning and design through implementation and delivery.
  • Serve as a senior technical contributor, balancing hands-on software development with technical leadership responsibilities.
  • Design scalable applications and make architecture decisions that support long-term growth and performance.
  • Help drive modernization efforts, including the transition from a monolithic system to service-oriented architectures and cloud-based solutions.
  • Collaborate with product, engineering, and external development teams to ensure successful delivery of strategic initiatives.
  • Evaluate and recommend AWS services and infrastructure patterns based on technical and business requirements.
  • Mentor team members and provide technical guidance when needed, helping strengthen overall engineering capabilities.
  • Communicate technical concepts, tradeoffs, and implementation plans clearly to both technical and non-technical stakeholders
Qualifications
  • Strong experience developing applications with .NET and C#.
  • Experience working with SQL Server and relational database design.
  • Hands-on experience with AWS services and cloud infrastructure.
  • Experience developing modern web applications using React.
  • Strong understanding of software architecture, system design, and application scalability.
  • Ability to lead projects and influence technical direction without necessarily holding a formal leadership title.
  • Excellent communication and collaboration skills.
Nice to Have Skills
  • Experience serving as a technical expert, project lead, or unofficial team leader.
  • Experience with cloud-native architectures, distributed systems, and service-oriented design patterns.
  • Experience partnering with offshore, nearshore, or external development teams.
  • Interest in future leadership opportunities and mentoring other engineers.
Our Vetting Process
At Emergent Staffing, we work hard to find the best software engineers capable of developing high quality software for our clients. If you think you're one of those, please understand that the effort put into this by people like yourself helps us be successful in surrounding you with other top-notch engineers. Here are the steps of our vetting process for this position:
  • Application (5 minutes)
  • Online Assessment (60 minutes)
  • Initial Phone Interview (30-45 minutes)
  • Virtual Interview with Hiring Manager (60 minutes)
  • Technical Interview (60-90 minutes)
  • Job Offer!

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