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Remote Software Support Engineer Jobs in Minneapolis, MN

Noblesoft Technologies

Data Engineer

Minneapolis, MN · Remote

$117K - $140K/yr

Minneapolis, MN(Remote) AI Dojo Databricks SRE/Support Engineer As Databricks SRE and Support ... Proven experience working on large-scale, cloud-based, enterprise-level software platforms and deep ...

Whitefox

Customer Support Engineer

Minneapolis, MN · Remote

Customer Support Engineer Do you want to join a purpose driven company who are making a global ... Remote + Onsite Additional pay: * Bonus pay Benefits: * 401(k) matching * Dental insurance * Health ...

Tennant Company

Senior Software Engineer

Golden Valley, MN · On-site +1

$97K - $150K/yr

Mentor and support other software developers through design collaboration, code reviews, technical guidance, pairing, and knowledge sharing across local and remote teams. * Partner with security ...

Tennant Company

Senior Software Engineer

Golden Valley, MN · On-site +1

$97K - $150K/yr

Mentor and support other software developers through design collaboration, code reviews, technical guidance, pairing, and knowledge sharing across local and remote teams. * Partner with security ...

Meyers Printing

Systems Software Engineer

Brooklyn Park, MN · On-site +1

$180K - $213K/yr

REMOTE OR ONSITE Why Meyers? At Meyers, we offer more than a job; we offer a chance to be part of a ... We are seeking an experienced Software Engineer , Internal Applications to help build, support, and ...

Hirekeyz Inc

Sr. Software Engineer

Minneapolis, MN · Remote

$125K - $165K/yr

Remote (Minneapolis, MN) Job Type: Contract Project: Selected candidate will be working on product ... software engineering experience - 3+ years of experience with Javascript/Typescript and Node.js ...

Horizontal Talent

Senior 3D Software Engineer

Maplewood, MN · On-site +1

$125K - $165K/yr

This remote position offers a unique opportunity to contribute to a technology roadmap and work ... Bachelor's degree or higher in Software Engineering, Computer Science, Mathematics, or related ...

Surescripts

Software Engineer

Minneapolis, MN · On-site +1

Software Engineers are expected to use approved AI tools to improve speed, quality, and outcomes ... Experience using modern AI-assisted software development tools to support coding, testing ...

New

UnitedHealth Group

Senior Software Engineer

Eden Prairie, MN · Remote

$124K - $164K/yr

Position Summary As a Senior Software Engineer, you will play a key role in designing, building ... Working in a fully remote capacity within a collaborative environment, you will utilize modern ...

Shutterfly

Sr. Software Engineer

Woodbury, MN · On-site +1

$127K - $167K/yr

Lead technical execution for complex features, enhancements, and production support activities ... More details about our company benefits can be found at This opportunity can be remote, but ...

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Remote Software Support Engineer information

See Minneapolis, MN salary details

$41.2K

$94.6K

$173.8K

How much do remote software support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote software support engineer in Minneapolis, MN is $94,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $130,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Minneapolis, MN?

The most popular types of Software Support Engineer jobs in Minneapolis, MN are:

What are popular job titles related to Remote Software Support Engineer jobs in Minneapolis, MN?

For Remote Software Support Engineer jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Minneapolis, MN look for?

The top searched job categories for Remote Software Support Engineer jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Remote Software Support Engineer jobs?

Cities near Minneapolis, MN with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Data Engineer

Noblesoft Technologies

Minneapolis, MN • Remote

$117K - $140K/yr

Contractor

Re-posted 21 days ago

Job description

Job Title: Senior Data Engineer
Location: Minneapolis, MN(Remote)
Job Description:
AI Dojo Databricks SRE/Support Engineer
As Databricks SRE and Support Engineer, you will work on operations related to AI Dojo (AI/ML upskilling program developed by Optum/UHG) on Databricks. This individual contributor (IC) role requires experience on working on large-scale AI/ML platforms guaranteeing stability, reliability, scalability, and performance. Experience with modern Infrastructure and DevOps tools and paradigms, as well as proven hands-on knowledge with Databricks is a must.
Primary Responsibilities:
•    Continuous support: Provide continuous SRE support to thousands of geographically distributed users on the AI Dojo Databricks platform: respond to tickets, triage support, liaise with customers.  
•    Automation & DevOps: Improve existing Infrastructure as Code (IaC) according to best DevOps practices.
•    Systems Monitoring: Develop and maintain monitoring frameworks to timely respond to outages and other service interruptions.
Required Qualifications:
•    Bachelor’s degree in computer science, information technology, or a related field.
•    6+ years of infrastructure experience: Proven experience working on large-scale, cloud-based, enterprise-level software platforms and deep understanding of Databricks environment. In particular:
•    Experience building Github Actions pipelines including composite actions, OIDC federation for cloud provider identity acquisition, and use of environments and deployment controls
•    Experience building Databricks Asset Bundle and Terraform pipelines to manage and deploy Databricks Platform and Workspace resources
•    Fluency in Python, experience with the Databricks Python SDK to perform Workspace operations, and familiarity with PySpark and Delta Lake.
•    Deep familiarity with Databricks APIs, and use of the Databricks CLI for use provisioning Workspace identities, filesystem resources, and the querying of account and workspace level Users, Groups, and Service Principals
•    Strong understanding of security best practices and experience ensuring compliance with relevant regulatory frameworks.
•    3+ years of practical experience in Infrastructure-as-Code and CI/CD tools like Terraform, Git Actions and alike.
•    3+ years of experience working in support teams that are geographically distributed