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Remote Software Support Engineer Jobs in Minneapolis, MN

Shutterfly

Sr. Software Engineer

Woodbury, MN · On-site +1

$127K - $167K/yr

Lead technical execution for complex features, enhancements, and production support activities ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer

Eden Prairie, MN · On-site +1

$124K - $164K/yr

Lead technical execution for complex features, enhancements, and production support activities ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer

Minneapolis, MN · On-site +1

$127K - $168K/yr

Lead technical execution for complex features, enhancements, and production support activities ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer

Minneapolis, MN · On-site +1

$127K - $168K/yr

Lead technical execution for complex features, enhancements, and production support activities ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer

Eden Prairie, MN · On-site +1

$124K - $164K/yr

Lead technical execution for complex features, enhancements, and production support activities ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer II

Minneapolis, MN · On-site +1

$127K - $168K/yr

Leads developers through design, code quality, release readiness, and production support. * Teaches ... More details about our company benefits can be found at This opportunity can be remote, but ...

C. H. Robinson

Software Engineer III

Eden Prairie, MN · On-site +1

$119K - $202K/yr

Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part ... and our benefits support your financial, family and personal goals. We provide the top-tier ...

C. H. Robinson

Software Engineer III

Eden Prairie, MN · On-site +1

$119K - $202K/yr

Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part ... and our benefits support your financial, family and personal goals. We provide the top-tier ...

Shutterfly

Sr. Software Engineer II

Eden Prairie, MN · On-site +1

$124K - $164K/yr

Leads developers through design, code quality, release readiness, and production support. * Teaches ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer II

Woodbury, MN · On-site +1

$127K - $167K/yr

Leads developers through design, code quality, release readiness, and production support. * Teaches ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer II

Minneapolis, MN · On-site +1

$127K - $168K/yr

Leads developers through design, code quality, release readiness, and production support. * Teaches ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer II

Woodbury, MN · On-site +1

$127K - $167K/yr

Leads developers through design, code quality, release readiness, and production support. * Teaches ... More details about our company benefits can be found at This opportunity can be remote, but ...

Shutterfly

Sr. Software Engineer II

Eden Prairie, MN · On-site +1

$124K - $164K/yr

Leads developers through design, code quality, release readiness, and production support. * Teaches ... More details about our company benefits can be found at This opportunity can be remote, but ...

Hirekeyz Inc

Lead Software Engineer

Minneapolis, MN · Remote

Lead Software Engineer Location: Minneapolis, MN (Remote) Job Type: Contract * Projects include but not limited to web portal security enhancements, medical chart import/export processing. Risk ...

ProAg

Lead Software Engineer

Maple Grove, MN · On-site +1

$130K - $145K/yr

Employees report to the office Mondays - Thursdays, with Friday being remote. In this Exciting ... We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Minneapolis, MN

Remote Software Support Engineer information

See Minneapolis, MN salary details

$41.2K

$94.6K

$173.8K

How much do remote software support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote software support engineer in Minneapolis, MN is $94,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $130,500.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Minneapolis, MN?

The most popular types of Software Support Engineer jobs in Minneapolis, MN are:

What are popular job titles related to Remote Software Support Engineer jobs in Minneapolis, MN?

For Remote Software Support Engineer jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Minneapolis, MN look for?

The top searched job categories for Remote Software Support Engineer jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Remote Software Support Engineer jobs?

Cities near Minneapolis, MN with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Sr. Software Engineer

Shutterfly

Woodbury, MN • On-site, Remote

$127K - $167K/yr

Full-time

Medical, Retirement

Posted 5 days ago

Shutterfly rating

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

144th of 734 rated retailers

Job description

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 90 years.

As a Senior Software Engineer, you will design, develop, and deliver scalable Salesforce solutions that drive business value. Acting as a technical leader within a high-performing product team, you will lead the implementation of complex features across Apex, Lightning Web Components (LWC), Flow, integrations, and data architecture while partnering closely with Product, Architecture, QA, and business stakeholders. You will influence technical direction, promote engineering excellence, and ensure solutions are secure, maintainable, and user-centric.

Key Responsibilities

  • Design, develop, test, and deploy enterprise-scale Salesforce solutions using Apex, LWC, Flow, Platform Events, and integration technologies.
  • Lead technical execution for complex features, enhancements, and production support activities.
  • Drive solution design, code quality, test automation, security, performance, and release readiness.
  • Partner with cross-functional teams to translate business requirements into scalable technical solutions.
  • Troubleshoot complex issues involving data integrity, security, automation, integrations, governor limits, and user experience.
  • Conduct code reviews, mentor developers, and influence engineering best practices.
  • Identify and mitigate technical risks, including vulnerabilities and issues introduced through AI-generated code.
  • Participate in Agile delivery processes, including planning, estimation, and continuous improvement initiatives.

Qualifications

Education

  • Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience considered.
  • Salesforce certifications such as Platform Developer II, App Builder, or Architecture credentials preferred.

Experience

  • 5-8+ years of software engineering experience with significant Salesforce platform development expertise.
  • Proven experience delivering complex Salesforce solutions and leading technical initiatives.

Knowledge, Skills, and Abilities

  • Deep expertise in Apex, LWC, Flow, SOQL/SOSL, integrations, Platform Events, data modeling, and Salesforce security.
  • Strong understanding of Salesforce architecture, governor limits, testing strategies, CI/CD, and release management.
  • Experience designing scalable solutions, integration patterns, and maintainable application architectures.
  • Excellent problem-solving, collaboration, and communication skills.
  • Ability to balance multiple priorities, drive change, and take ownership of outcomes.
  • Demonstrated leadership through influence, mentorship, and technical guidance.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.

Minnesota: [$103,500-$123,750]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

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