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Remote Smart Hands Jobs in Virginia (NOW HIRING)

Senior Incident Response Consultant

Mclean, VA · On-site +1

$110K - $136K/yr

Senior Incident Response Consultant REMOTE About the Role At Pondurance, we help organizations ... Hands-on experience with Active Directory administration and troubleshooting * Experience ...

This is a Remote position. Key Responsibilities * Data Ingestion and Integration: * Design and ... Hands-on experience with cloud platforms such as AWS, Azure, or GCP for building and deploying data ...

This is a Remote position. Key Responsibilities * Data Collection and Preprocessing: * Develop ... Hands-on experience with machine learning libraries/frameworks such as TensorFlow, PyTorch, scikit ...

This is a Remote position. Key Responsibilities * Data Collection and Preprocessing: * Develop ... Hands-on experience with machine learning libraries/frameworks such as TensorFlow, PyTorch, scikit ...

Controller

Virginia Beach, VA · On-site +1

$85K - $95K/yr

THIS ROLE IS FOR YOU IF: You are a hands-on accountant with multi-location, multi-company ... This is a fully remote role. While the exact pay offered reflects the candidate's qualifications ...

Showing results 21-28

Remote Smart Hands information

How does a remote smart hands technician typically collaborate with on-site staff to resolve technical issues?

Remote Smart Hands technicians work closely with on-site personnel, often communicating via phone, video calls, or ticketing systems to carry out physical tasks such as equipment installations, cable management, or troubleshooting hardware issues. Clear communication and detailed documentation are crucial, as the technician provides step-by-step guidance and verifies actions remotely. Success in this role often depends on the ability to interpret instructions accurately and collaborate efficiently with staff who may have varying levels of technical expertise. This collaborative approach ensures minimal downtime and quick resolution of issues in data centers or remote office environments.

What are the key skills and qualifications needed to thrive as a remote smart hands technician?

To thrive as a Remote Smart Hands technician, you need a strong understanding of IT hardware, networking, and data center protocols, often supported by relevant certifications like CompTIA A+ or Network+. Familiarity with remote monitoring tools, ticketing systems, and standard data center equipment is typically required. Excellent communication, problem-solving, and time management skills help you effectively execute tasks and collaborate with remote teams. These skills ensure timely, accurate support for critical infrastructure, minimizing downtime and maintaining operational efficiency.

What is the difference between Remote Smart Hands vs Data Center Technician?

AspectRemote Smart HandsData Center Technician
CredentialsTechnical certifications, such as CompTIA A+ or Cisco CCNASimilar certifications, often including network and hardware certifications
Work EnvironmentRemote support, on-site visits for urgent tasksPrimarily on-site in data centers
Employer & Industry UsageIT service providers, telecom companiesData center operators, hosting providers
Common Search & ComparisonYesYes

Remote Smart Hands and Data Center Technicians both require technical skills and certifications. While Remote Smart Hands focus on remote support and on-site assistance for urgent tasks, Data Center Technicians primarily work on-site maintaining and troubleshooting data center hardware. Both roles are essential in the IT and data center industry, often overlapping in skills and certifications, but differ mainly in work environment and scope of support.

What is a remote smart hands?

Remote Smart Hands are on-site technical support services provided by data centers or IT service companies. These professionals perform physical tasks such as rebooting servers, checking cables, installing hardware, or troubleshooting issues, all while being guided by remote IT teams. This service allows organizations to maintain and manage their IT infrastructure without needing their own staff physically present at the location, which is especially useful for businesses with equipment in multiple or distant data centers. Remote Smart Hands help reduce downtime and ensure quick responses to technical issues.
What job categories do people searching Remote Smart Hands jobs in Virginia look for? The top searched job categories for Remote Smart Hands jobs in Virginia are:
What cities in Virginia are hiring for Remote Smart Hands jobs? Cities in Virginia with the most Remote Smart Hands job openings:
Infographic showing various Remote Smart Hands job openings in Virginia as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution.

Senior Incident Response Consultant

Pondurance

Mclean, VA • On-site, Remote

$110K - $136K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Senior Incident Response Consultant
REMOTE
About the Role
At Pondurance, we help organizations detect, respond to, and recover from cyber threats with confidence. Our Digital Forensics & Incident Response (DFIR) team partners with clients during some of their most critical moments, guiding them through investigation, containment, remediation, and recovery.
We are seeking a senior-level incident response professional with a strong systems or network administration background who can support both forensics and remediation efforts.
As a Senior Incident Response Consultant, you will lead the forensic investigation while also supporting clients through rebuild and recovery efforts. The team is specifically looking for someone with experience in systems or network administration who can serve as a subject matter expert during forensic and remediation efforts, working closely alongside client IT teams during the process.
Responsibilities
  • Conduct forensic host, network, and application technical investigations
  • Triage active high-stakes security events, including reviewing and applying security controls to detect, respond, prevent, and remediate threats
  • Recognize and codify attacker tools, tactics, and procedures in indicators of compromise (IOCs) that can be applied to current and future investigations
  • Develop custom scripts, tools, or methodologies to enhance our IR processes
  • Prepare comprehensive and accurate reports of forensic findings and IR activities for both technical and executive audiences
  • Communicate investigative findings and strategy to various client stakeholders
  • Provide immediate, actionable guidance to contain and mitigate ongoing attacks
  • Assist in scoping new engagements and guide clients through the full incident response lifecycle
  • Work directly with client IT teams to support rebuild, reconfiguration, and remediation efforts
  • Remotely guide clients through EDR deployments, system configuration changes, and technical recovery steps
  • Support the full incident response lifecycle from discovery through reporting
  • Participate in an on-call rotation to provide after-hours and weekend incident response support as needed

Technologies
  • Windows operating systems and networking protocols
  • Active Directory administration and recovery
  • Virtualization technologies such as HyperV and VMware ESXi
  • Disk and memory forensics
  • Network traffic analysis
  • Experience with EDR platforms such as CrowdStrike, SentinelOne, or Huntress
  • Experience with forensic toolsets such as FTK, AXIOM, KAPE, or similar
  • Scripting experience using PowerShell, Python, or similar

Knowledge and Skills
  • Significant experience in a forensic and incident response role
  • Strong background in systems or network administration
  • Hands-on experience with Active Directory administration and troubleshooting
  • Experience responding to ransomware or complex security incidents
  • Ability to work directly with clients in high-pressure situations
  • Demonstrated ability to analyze incidents and recommend effective remediation and countermeasures
  • Experience in a technical consulting or client-facing role
  • Preferred certifications include GIAC Certified Incident Handler (GCIH), GIAC Certified Forensic Analyst (GCFA), GIAC Reverse Engineering Malware (GREM), MCFE, EnCE or equivalent credentials

If you have other combinations of relevant skills and experience that you expect make you the right candidate for this role, please let us know!
Compensation
The anticipated base salary range for this position is $110,000 - $136,000 annually.
Actual compensation will be determined in good faith based on factors such as relevant experience,
technical expertise, certifications, geographic location (where applicable), and internal equity. This
position may also be eligible for bonus or other incentive compensation, as well as the benefits
described below.
Who we are
At Pondurance, we embrace, educate, and protect people by helping make our world a better and safer place. We believe in inviting good people into our company who are driven to become great!
Every person at Pondurance is encouraged to focus and grow in their individual areas of interest, passion, and career path. We have accessible leaders as Mentors who believe "None of us are as smart as all of us" (R. Pelletier).
We believe everyone has the freedom to be themselves, especially at work, and so we embrace, support, and celebrate each other. Each one of us influences our company's direction through speaking up; you have a voice, and we want you to use it.
Do you want to be a part of something different? Do you want to influence real change? Do you want to be part of the solution? Then join us in redefining the security and cyber risk landscape.
What We Offer
The opportunity to apply your expertise, take on new challenges, and help customers address their biggest security objectives.
An inclusive culture of teamwork that embraces the diversity of our people and communities in which we work.
Some of the corporate benefits (there are more) for full-time employees include:
  • Medical, dental, vision, disability, FSA, HSA, life, and AD&D insurance, 401(k) Plan.
  • Time off: PTO, sick, holiday, & parental leave details are available
  • Money: We provide competitive compensation packages based on the market and your overall credentials.

Although this is a remote role, if you live close by, you'll have access to our office in McLean, VA.
To promote a healthy and safe work community, we require background and drug screenings as part of our hiring process. Details of our process will be provided upon request.
We are an equal opportunity employer focused on celebrating diversity and inclusion. We believe that each individual should be treated equally without regard to race, color, identity, national origin, protected veteran status, religion, sex, including sexual orientation and gender identity, disability, or any other characteristic protected by law.