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Remote Silicon Slopes Jobs (NOW HIRING)

RainFocus

Client Care Manager

Anthony, KS · Remote

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is ... Manage the day-to-day operations of a remote and offshore analyst across multiple regions * Monitor ...

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · Remote

$123K - $162K/yr

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Product Marketing Manager. RainFocus cares about its employees ...

Entrata

Technical Support Representative

$15.05 - $23.65/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Enterprise Inside Sales Executive

Lehi, UT · On-site +1

$85K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Technical Support Representative

Charleston, WV · Remote

$15.05 - $23.65/hr

Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · Remote

$113K - $148K/yr

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Product Marketing Manager. RainFocus cares about its employees ...

RainFocus

Sr. Product Marketing Manager (Remote)

Lehi, UT · On-site +1

$113K - $148K/yr

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Product Marketing Manager. RainFocus cares about its employees ...

Entrata

Senior Technical Support Representative

$17.45 - $27.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Digital Marketing Consultant

Lehi, UT · On-site +1

$55K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Customer Service Representative

Logan, UT · Remote

$15.05 - $23.65/hr

Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Enterprise Inside Sales Executive

Lehi, UT · On-site +1

$85K - $105K/yr

Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

LVT

Principal Value Engineer

American Fork, UT · On-site +1

$171K - $229K/yr

... Silicon Slopes CTO Hall of Fame in 2024. * Product & Software Excellence: We were named one of The ... This role can be remote, with regular travel required (typically under 25%) to partner with account ...

LVT

Channel Director, SLED

American Fork, UT · Remote

... Silicon Slopes CTO Hall of Fame in 2024. * Product & Software Excellence: We were named one of The ... This role can be based out of our Headquarters in American Fork, Utah, or performed fully remote ...

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Remote Silicon Slopes information

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$33K

$61K

$132.5K

How much do remote silicon slopes jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote silicon slopes in the United States is $61,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a remote tech role in the Silicon Slopes region?

To thrive in a remote tech role in Silicon Slopes, you typically need strong technical expertise in your field (such as software development, data analysis, or IT support) along with a relevant degree or professional experience. Familiarity with collaboration tools like Slack, Zoom, GitHub, and project management platforms, as well as knowledge of cloud technologies, is highly valued. Exceptional communication, self-motivation, and time-management skills help remote employees stay productive and connected with distributed teams. These abilities are crucial for meeting project goals, maintaining collaboration, and ensuring successful outcomes in a remote-first environment.

What remote collaboration tools and practices are commonly used by teams based in Silicon Slopes?

Teams in Silicon Slopes often leverage a suite of collaboration tools such as Slack for instant messaging, Zoom for video conferencing, and project management platforms like Asana or Jira to track progress and assignments. Regular virtual stand-ups, clear documentation, and transparent communication channels are emphasized to maintain alignment and productivity across remote teams. It's common for remote employees to participate in scheduled team meetings, one-on-one check-ins, and collaborative brainstorming sessions to foster a strong sense of connection and accountability despite the physical distance.

What is the difference between Remote Silicon Slopes vs Remote Software Developer?

AspectRemote Silicon SlopesRemote Software Developer
CredentialsTypically requires a degree in computer science or related fieldOften requires a degree or equivalent experience in software development
Work EnvironmentRemote, often within Utah's Silicon Slopes region or similar tech hubsRemote, globally distributed teams
Industry UsageUsed by tech companies in Silicon Slopes for regional job listingsCommon across tech companies worldwide for software roles
Search & Comparison IntentPeople comparing regional tech jobs to broader software rolesIndividuals seeking remote software development opportunities

Remote Silicon Slopes refers to tech jobs based in Utah's Silicon Slopes region, often emphasizing local industry connections. Remote Software Developer is a broader role applicable worldwide, focusing on software creation regardless of location. While both roles involve software skills, Remote Silicon Slopes highlights regional opportunities, whereas Remote Software Developer emphasizes the remote nature of the work across various locations.

What are remote Silicon Slopes jobs?

Remote Silicon Slopes jobs refer to positions offered by companies based in Utah’s technology hub, known as Silicon Slopes, that allow employees to work from locations outside of the traditional office. These roles span various tech and business sectors, including software development, marketing, sales, and customer support. Working remotely for a Silicon Slopes company provides the flexibility of location while still engaging with innovative, fast-growing organizations. Many companies in this region have adopted remote or hybrid work models to attract top talent from across the country.
More about Remote Silicon Slopes jobs

What cities are hiring for Remote Silicon Slopes jobs?

Cities with the most Remote Silicon Slopes job openings:

What are the most commonly searched types of Silicon Slopes jobs?

The most popular types of Silicon Slopes jobs are:

What states have the most Remote Silicon Slopes jobs?

States with the most job openings for Remote Silicon Slopes jobs include:

What job categories do people searching Remote Silicon Slopes jobs look for?

The top searched job categories for Remote Silicon Slopes jobs are:

Remote Silicon Slopes jobs near you
Infographic showing various Remote Silicon Slopes job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $61,034 per year, or $29.3 per hour.

Client Care Manager

RainFocus

Anthony, KS • Remote

Full-time

Posted 25 days ago

Job description

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Client Care Manager.
 
About RainFocus
 
RainFocus cares about its employees, customers, and the world in which we live. Our amazing teams serve Fortune 500 companies like Adobe, Cisco, IBM and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our industry leading platform at events around the world. Come be a part of a company that is changing the market! — it will be challenging, fun and exciting!
 
About the Role

This role will lead our Customer Support team to deliver a best-in-class support experience for customers, partners, and internal stakeholders. As the Client Care Manager you will lead a talented and dedicated team of analysts to deliver on our client support strategy across all regions, tiers, and and channels, including case and chat support to our growing client base. You will work closely with our implementation, operations and development teams to provide a reliable, consistent and positive experience for our clients. 

Essential Responsibilities:

  • Manage the day-to-day operations of a remote and offshore analyst across multiple regions

  • Monitor the team’s daily activities and use analytics to help the team meet or exceed KPIs

  • Perform regular quality audits of tickets for customers, partners, and internal contacts to provide coaching and feedback to improve agent performance

  • Field internal and external escalations and engage clients with clear and concise written and verbal communication

  • Conduct regular 1:1s, team meetings, stand-ups, and career planning with team members

  • Coach, develop, and provide technical and business feedback to a team of remote employees

  • Be a hands-on leader and work tickets as needed to support KPIs and maintain ticket volumes

  • Represent bugs and enhancement requests with Engineering teams and cross-functional leadership

  • Create and maintain reporting and analysis in Salesforce

  • Monitor team metrics including CSAT, Response Time, Backlog

  • Manage team scheduling and shift coverage 

  • Develop policies and procedures for the Support team including ticket handling and escalation guidelines

  • Update internal and external content including knowledge-base articles, team training, and process documentation

  • Develop technical expertise in RainFocus’ current product offerings and become an SME for team members and internal stakeholders

  • Adapt to innovative and evolving technology and foster a team mentality that adapts quickly to changes

  • Lead initiatives and special projects to meet department goals and objectives

Required Skills/Experience:

  • 3+ years of experience in a Technical Support role (SaaS experience preferred).

  • Proven work experience as a leader within a team environment

  • Must be available during our core business hours

  • Leadership and management skills supporting globally distributed teams

  • Strong technical background with the ability to problem solve for diverse issues in a high pressure, complex platform 

  • Ability to provide leadership and direction to the team on technical matters

  • Excellent communication skills, working cross-functionally across teams

Preferred Skills/Experience:
  • Experience in the event industry
  • Technical certifications
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
 
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
 
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.