ZipRecruiter

Log In

2

Remote Shopify Chat Support Jobs in Boston, MA (NOW HIRING)

Vault Roofing

Inside Sales Specialist

Cumberland, RI · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Lowell, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Boston, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Framingham, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Framingham, MA · On-site +1

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Firefly Health

Care Guide

Watertown, MA · Remote

$28/hr

... chat responsiveness, and follow-up accuracy, and performs other duties as assigned to support team ... Our office is in Watertown, Massachusetts, but we've developed a robust remote working structure to ...

Firefly Health

Care Guide

Watertown, MA · On-site +1

$28/hr

... chat responsiveness, and follow-up accuracy, and performs other duties as assigned to support team ... Our office is in Watertown, Massachusetts, but we've developed a robust remote working structure to ...

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

This is a fully remote role that requires an efficient home office environment. Job Summary: The ... Monitor the CIA HVAC Teams chat room. * Manage customer service issues that arise as needed.

Thrive

Systems Engineer

Foxboro, MA · On-site +1

$45K - $65K/yr

Position Overview This role provides first-contact remote technical support for network, server ... Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and ...

Talon.One

Director, Enterprise Sales - AMER

Boston, MA · On-site +1

$280K - $320K/yr

You'll be selling a composable, API-first solution that integrates with partners like Shopify ... Mental health support with nilo.health * $1,200 annual learning budget The estimated total ...

Flock

Field Deployment Specialist

Boston, MA · Remote

$60K - $80K/yr

Install and configure hardware including cameras, drone docks, and supporting infrastructure ... An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ...

Jobs for Humanity

Online Producers

Boston, MA · Remote

$15 - $16/hr

... Client Support Status: On-Call Hourly Reports to: Director, All Access Care Location: Remote ... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ...

Insight Global

Software Engineer

Boston, MA · Remote

$65 - $85/hr

REMOTE W2 Work Authorization required Job Summary: Our client is building the next generation of ... The team operates within Agile delivery pods supporting product development, backlog execution ...

Interra Health

Senior Implementation Specialist

Boston, MA · Remote

$104K - $110K/yr

Support in the development and documentation of processes and best practices to provide support for ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

Aprio

Senior Associate, Compliance as a Service

Dedham, MA · On-site +1

$80K - $132K/yr

Lead and support multiple low to moderately complex managed security compliance engagements ... Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ...

previous pagenext page

Showing results 21-40

All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Boston, MA

Remote Shopify Chat Support information

See Boston, MA salary details

$41

$73

$88

How much do remote shopify chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote shopify chat support in Boston, MA is $73.12, according to ZipRecruiter salary data. Most workers in this role earn between $49.62 and $86.97 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Boston, MA? The most popular types of Shopify Chat Support jobs in Boston, MA are:
What are popular job titles related to Remote Shopify Chat Support jobs in Boston, MA? For Remote Shopify Chat Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Boston, MA look for? The top searched job categories for Remote Shopify Chat Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Shopify Chat Support jobs? Cities near Boston, MA with the most Remote Shopify Chat Support job openings:
Remote Shopify Chat Support jobs near you
Infographic showing various Remote Shopify Chat Support job openings in Boston, MA as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $152,096 per year, or $73.1 per hour.

Account Manager (Healthcare) (Remote within Massachusetts)

CEFALY Technology

Boston, MA • On-site, Remote

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Account Manager (Healthcare)
Location: Remote position - candidate must be located in Massachusetts
Salary Range: $100,000 - $120,000
About CEFALY Technology
Founded in 2008, CEFALY Technology is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. Our mission is to solve the persistent problem of migraine through advanced neuro-therapeutic technology.
Our flagship device, the CEFALY DUAL, is an external Trigeminal Nerve Stimulator (eTNS) that delivers controlled electrical impulses through a self-adhesive electrode placed on the forehead to stimulate the trigeminal nerve-helping reduce the frequency and intensity of migraine attacks.
In 2020, CEFALY DUAL became the first device of its kind available over-the-counter (OTC) in the United States. To date, CEFALY has helped treat over 2 billion migraines worldwide, and we continue to expand access to safe, effective, drug-free migraine care.
Position Overview
The Account Manager serves as the primary point of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management. This role engages with healthcare partners through phone, email, video conferencing, live chat, and in-person interactions to ensure a seamless and high-quality customer experience.
In addition to account manager responsibilities, the associate travels on-site to deliver professional training to healthcare providers and represents CEFALY Technology at medical conferences and trade shows. The role works collaboratively with other Account Managers, Product Management, Customer Service, Marketing, and Regulatory/Quality Management to ensure consistent service delivery, effective education, and alignment with evolving business needs. Other duties may be assigned as required to support organizational objectives.
Key Responsibilities
  • Serve as the main interface for institutional customers through phone, email, and video conferencing.
  • Act as the primary customer contact for assigned accounts.
  • Conduct customer discovery and coordinate follow-up training (cold calling).
  • Conducts and executes strategic sales to drive revenue growth and market expansion.
  • Travel on-site to provide high-quality training to healthcare providers.
  • Work collaboratively with Customer Service to resolve questions, issues, and complaints.
  • Convert prospects into active customers.
  • Represent CEFALY Technology at trade shows and medical conferences.
  • Generate new leads and maintain accurate contact information in Salesforce.
  • Responsible for maintaining and growing territory account specific targets.
  • Manage and maintained specific territory accounts throughout the entire sales cycle (prospecting, connecting, training, closing, follow-ups).
  • Adapt to evolving business needs and take on other duties as required.

Knowledge, Skills, and Abilities
  • Strong business acumen and sound professional judgment.
  • Excellent communication skills in written and spoken English, including grammar and professional tone.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Solid organizational and time-management skills.
  • Existing relationships and work experience with Boston or nearby medical institutions is a major plus.
  • Use initiative to improve personal skills and departmental processes.
  • Experience using a CRM system; Salesforce preferred.
  • Ability to navigate remote customer environments and facility endpoints.
  • Experience working with VA Medical Centers/Medical Institutions a plus.
  • Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required.
  • Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.

Personal Attributes
  • Reliable, dependable, punctual, and detail oriented.
  • Showcasing ability to learn and adapt quickly and succeed while working independently.
  • Highly organized, with demonstrated ability to manage multiple priorities and meet deadlines.
  • Strong interpersonal and communication skills.
  • Solution-oriented, accountable, and collaborative.
  • Motivated and eager to learn; open to ongoing training and development.
  • Demonstrated initiative and willingness to take ownership of tasks.

Education & Experience
  • Bachelor's degree or equivalent experience in a medical, life sciences, or related healthcare field.
  • Medical sales experience is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience.
  • Experience in the clinical/medical environment is a plus.
  • 3+years of medical sales experience or working in a clinical environment patient facing is preferred.
  • Proven understanding of clinical environments and medical terminology
  • Candidates with relevant internships or strong transferable skills will also be considered.

Travel Requirements
  • Remote position with 75% travel required, as needed.
  • Travel to Headache Centers, VA Facilities, and other medical offices.
  • The candidate must be located near a major transportation hub for ease of travel.

Compensation & Benefits
  • Salary range is $100,000-$120,000 annually based on experience.
  • Eligible for quarterly commission based on territory account performance.
  • Health insurance (80% employer-paid).
  • Employer-paid Dental and Vision.
  • IRA with company match (no vesting period)
  • Paid PTO
  • Paid company holidays

Apply