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Remote Service Delivery Manager Jobs in Houston, TX

The Technical Delivery Manager will maintain Jira as the primary delivery tracking platform and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Remote Experience-12+ Years Required Skills & Experience: • 12-15 years of overall IT experience, with at least 5+ years in a client facing experience in Service Delivery, Client Management ...

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Remote Service Delivery Manager information

See Houston, TX salary details

$27.7K

$89.7K

$153.3K

How much do remote service delivery manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote service delivery manager in Houston, TX is $89,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $122,200.00 per year, depending on experience, location, and employer.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are popular job titles related to Remote Service Delivery Manager jobs in Houston, TX?

For Remote Service Delivery Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Remote Service Delivery Manager jobs in Houston, TX look for?

The top searched job categories for Remote Service Delivery Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Remote Service Delivery Manager jobs?

Cities near Houston, TX with the most Remote Service Delivery Manager job openings:

Infographic showing various Remote Service Delivery Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $89,710 per year, or $43.1 per hour.

Licensed Clinical Counselor - Remote, Full-Time Role

Gateway Psychotherapy Center

Houston, TX • Remote

Full-time

Retirement

Posted 4 days ago


Job description

Position Overview

The Gateway Psychotherapy Center is actively seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our team in a remote capacity. As a Full-Time LPC, you will be instrumental in providing high-quality mental health care to a diverse range of clients, including adults, children, and families, assisting them in overcoming various mental health challenges. Your expertise will guide the delivery of personalized counseling services, promoting wellness and resilience in our community.

About the Organization

Gateway Psychotherapy Center is a leading private outpatient mental health practice located in Houston, Texas, committed to fostering a supportive environment for mental health care. Our mission is to deliver optimal mental health services rooted in innovation and professionalism while respecting clients' needs, which allows for therapy in the least restrictive environment. We pride ourselves on offering a full spectrum of therapeutic services, including clinical research and psychopharmacology, aimed at creating a holistic approach to mental health care.

Work Environment

This is a remote position within a Community Health Clinic setting, designed to support both our clients and our team members. At Gateway Psychotherapy Center, we believe that a healthy work-life balance, along with professional growth, is essential for the well-being of our clinicians. Our culture fosters collaboration while providing the freedom and flexibility that a remote work setting can offer.

Key Responsibilities
  • Conduct thorough assessments and evaluations to discern the individual mental health needs, concerns, and goals of clients.
  • Facilitate one-on-one counseling sessions to address various mental health issues, such as anxiety, depression, trauma, and stress management.
  • Lead family and couples therapy sessions to navigate and resolve dynamics within relationships, focusing on communication strategies and conflict resolution.
  • Collaboratively create detailed, personalized treatment plans that are tailored to each client's unique situations, including specific intervention strategies and measurable objectives.
  • Provide immediate crisis intervention for clients facing urgent mental health situations, ensuring they receive the necessary support promptly.
  • Educate clients and their families on mental health conditions, coping strategies, and other available resources for ongoing support.
  • Maintain meticulous and confidential client records, including pertinent assessments, treatment plans, and progress notes, adhering strictly to legal and ethical standards.
  • Comply with ethical guidelines and legal requisites to ensure client confidentiality and informed consent is upheld effectively.
Patient Population / Client Focus

At Gateway Psychotherapy Center, our diverse patient population includes children, adolescents, adults, and families facing a variety of mental health challenges. Our community-focused approach allows us to cater our services to meet the unique needs of individuals from various backgrounds and life experiences, facilitating a more inclusive environment for treatment.

Qualifications
  • A Master's or Doctoral degree in Counseling, Psychology, or a related field from an accredited institution.
  • Current and valid state licensure as a Licensed Professional Counselor (LPC).
  • Proven clinical experience with a strong foundation in counseling practices and models.
  • Exceptional communication and interpersonal skills capable of fostering trust and rapport with clients.
  • Demonstrated empathy and understanding in diverse cultural contexts.
  • Commitment to ethical conduct and upholding professional standards in all interactions.
  • A proactive commitment to ongoing professional development and continuing education.
Preferred Experience
  • Experience working in outpatient settings serving a varied client demographic.
  • Familiarity with evidence-based therapeutic modalities.
  • Background in integrating clinical research into practice.
  • Experience with teletherapy practices and remote service delivery.
Compensation and Benefits
  • Competitive salary range of USD 75,000 to 90,000 annually, commensurate with experience and qualifications.
  • A Fee-for-Service compensation model that ensures timely payment—advance payments disbursed ahead of collections.
  • Bonus opportunities available to reward performance and client outcomes.
  • W2 employment status, where work-life balance is prioritized.
  • In-house cross-training opportunities enabling skill enhancement across various therapeutic approaches.
  • A robust 401k retirement plan featuring company contributions to support your financial future.
  • Access to an Employee Assistance Program (EAP) for personal and professional support.
  • Opportunities for professional development, including free CEUs on a variety of mental health topics.
Career Growth Opportunities

Gateway Psychotherapy Center is committed to the professional growth of our team members. We provide ample opportunities for further training, certification, and specialization within different areas of mental health to help you evolve in your career. Our clinician-led leadership ensures that your voice is heard, contributing to a collaborative atmosphere that embraces continuous improvement and learning.

Why Join Our Team

When you become a member of Gateway Psychotherapy Center, you are stepping into a community that values both its clients and its staff equally. Our passion for mental health care drives us to create meaningful change in the lives of our clients, and we take pride in offering our clinicians the resources and support they need to thrive in their practice. By joining our team, you become part of a mission to transform mental health care in Houston, all from the comfort of your home.

Application Information

If you are a qualified Licensed Professional Counselor dedicated to providing exceptional care and looking for an opportunity to grow within a supportive organization, we invite you to submit your CV today. Take the next step in your career and join us at Gateway Psychotherapy Center to make a positive impact in our community.