Remote Service Delivery Manager Jobs in Lubbock, TX

Mountain Springs Wellness & Counseling Services is seeking dedicated and compassionate Licensed Professional Counselors (LPCs) to join our team, offering both full-time and part-time positions. In this role, you will have the opportunity to support clients in a remote setting, fostering their emotional, mental, and physical well-being through therapeutic interventions. You will play a vital role in implementing care plans and ensuring that clients achieve their mental health goals in alignment with best practices and regulatory guidelines.

Located in Lubbock, Texas, Mountain Springs Wellness & Counseling Services is an innovative multi-disciplinary mental health clinic that combines various healthcare services such as general medicine, pediatrics, obstetrics, family planning, and dentistry. Our mission is to enhance community health by providing comprehensive care that addresses the multifaceted challenges individuals face. We pride ourselves on maintaining a compassionate and confidential environment, accepting Medicaid, Medicare, and most private health insurance plans to ensure accessibility for all our patients.

This is a remote position, allowing you to provide counseling services from the comfort of your home while making impactful contributions to our clients' mental health. The outpatient office setting is equipped with the latest telehealth technologies to facilitate seamless interactions with clients. You will have access to electronic health records (EHR) systems allowing for efficient documentation and coordination of care.

As a Licensed Professional Counselor at Mountain Springs, your main responsibilities will include:

• Conducting patient intakes to perform diagnostic and functional evaluations, and collaborating with primary care providers to establish effective treatment plans.
• Providing brief, solution-oriented interventions for clients in need of mental health services, effectively utilizing evidence-based therapeutic techniques.
• Monitoring and initiating follow-ups with clients to assess their progress, adjusting treatment strategies as necessary to meet their evolving needs.
• Identifying “at-risk” patients and developing comprehensive relapse prevention plans tailored to support their long-term stability.
• Maintaining robust documentation of client progress and treatment plans in the electronic health records system, ensuring compliance with Agency and Federally Qualified Health Center (FQHC) guidelines.
• Assisting clients in managing any medical treatments required from primary care providers, providing strategies to cope with potential side effects of medications.
• Consulting with clinic management and interdisciplinary team members to enhance service delivery and contribute to program evaluations.

You will work with a diverse patient population, including individuals facing a variety of mental health challenges. Clients are often dealing with issues such as anxiety, depression, trauma, and adjustment difficulties, requiring tailored approaches that you will be equipped to provide. Our focus is on holistic care that considers the interconnectedness of mental, emotional, and physical health, and your role will be pivotal in guiding patients through their recovery journeys.

The ideal candidate will possess the following qualifications:

• A minimum of a Master’s Degree in Clinical Counseling.
• A current, unrestricted License as a Professional Counselor (LPC) in Texas.
• Proficient understanding of mental health assessment techniques, treatment planning, and psychotherapeutic methodologies, including knowledge of DSM-IV diagnoses.
• Experience working in outpatient settings, ideally within a multi-disciplinary team.
• Strong communication skills to establish rapport with clients and collaborate effectively with healthcare providers.

While not required, experience in culturally competent care, particularly with bilingual (English-Spanish) proficiency, is desirable as it allows for better service delivery within our diverse community. Familiarity with community resources and client-focused service navigation is also an asset that will enhance client outcomes.

We offer a competitive salary range of $87,000 – $105,000 annually, commensurate with experience. In addition to salary, we provide comprehensive benefits, including:

• Health, dental, and vision insurance plans.
• Flexible scheduling options for a better work-life balance.
• Professional development opportunities, including workshops and continuing education.
• A generous sign-on bonus for new hires.

At Mountain Springs, we are committed to the ongoing development of our team members. As a Licensed Professional Counselor, you will have numerous opportunities for professional advancement, including leadership roles within the organization, specialized training in advanced therapeutic techniques, and the chance to contribute to program development and implementation.

Joining Mountain Springs Wellness & Counseling Services means becoming part of a dedicated team that strives to make a real difference in the lives of individuals in our community. Our supportive work culture values collaboration, personal growth, and respect for all individuals. By bringing your skills and passion for mental health care to our organization, you will help us achieve our mission of providing holistic and accessible healthcare to those we serve.

We invite you to apply for the Licensed Professional Counselor position by submitting your resume and a cover letter detailing your experience and why you believe you would be a great fit for our team. If you are committed to making a positive impact in the lives of others and are ready to take on this rewarding challenge, we look forward to hearing from you!