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Remote Service Delivery Manager Jobs in Minnesota

Deloitte

Manager, Delivery Manager

Minneapolis, MN · Remote

Experience working in a professional services organization or large enterprise technology ... EA_ExpHire PXE_JOBS #LI-Remote Qualifications: Deloitte is seeking an Engineering Delivery Manager ...

Rentokil

Technical Service Manager

Saint Paul, MN · On-site +1

$117K - $117K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Strong project management skills * Strong change management skills * Written and verbal ...

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Remote Service Delivery Manager information

What is the most in demand remote job?

Remote Service Delivery Managers are in high demand as companies seek professionals to oversee remote teams, ensure service quality, and manage client relationships. Skills in project management, communication, and familiarity with remote collaboration tools like Slack or Zoom are essential for these roles, which often offer flexible schedules and require industry certifications such as PMP or ITIL.

How does a Remote Service Delivery Manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

Is a service delivery manager a good job?

A service delivery manager is a professional responsible for overseeing the delivery of services to clients, ensuring quality and efficiency. The role typically requires strong leadership, communication skills, and knowledge of service management frameworks like ITIL; it often offers opportunities for career advancement and competitive compensation. Job satisfaction depends on individual preferences and the specific industry or organization.

How much do delivery managers get paid?

Remote Service Delivery Managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Salaries can vary based on company size, certifications, and the complexity of services managed.

What is a Remote Service Delivery Manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What is the highest paid delivery job?

For a Remote Service Delivery Manager, the highest paid delivery roles are typically senior positions such as Director of Service Delivery or Program Manager, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and certifications in project management or service management frameworks like ITIL or PMP.

What are the key skills and qualifications needed to thrive as a Remote Service Delivery Manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.
What are popular job titles related to Remote Service Delivery Manager jobs in Minnesota? For Remote Service Delivery Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Manager jobs in Minnesota look for? The top searched job categories for Remote Service Delivery Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Service Delivery Manager jobs? Cities in Minnesota with the most Remote Service Delivery Manager job openings:
Remote Service Delivery Manager jobs near you
Infographic showing various Remote Service Delivery Manager job openings in Minnesota as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Manager, Delivery Manager

Manager, Delivery Manager

Deloitte

Minneapolis, MN • Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

58th of 150 rated financial services

Job description

Deloitte is seeking an Engineering Delivery Manager II to support the delivery of Core Tax technology initiatives that enable critical business capabilities. This role works across product, engineering, architecture, and business teams to coordinate priorities, manage dependencies, and drive execution of scalable technology solutions. The ideal candidate brings experience leading complex delivery efforts, improving team operations, and supporting high-quality outcomes in a dynamic environment. This position is well suited for a leader who can translate business needs into actionable delivery plans, promote accountability, and advance continuous improvement across the software development lifecycle.

Recruiting for this role ends on 07/31/2026.

Work you'll do

As an Engineering Delivery Manager II on the Deloitte Technology Product Engineering team, you will be responsible for...

  • Leading delivery planning and execution for Core Tax technology initiatives across multiple workstreams
  • Partnering with product, engineering, architecture, and business stakeholders to align priorities, scope, timelines, and dependencies
  • Managing delivery governance, risk tracking, release coordination, and status reporting to support predictable outcomes
  • Driving continuous improvement across Agile delivery practices, team operations, and software development lifecycle execution
  • Coaching teams and delivery leads to improve collaboration, accountability, and quality across product delivery efforts

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The Team

US Deloitte Technology Product Engineering delivers technology solutions that help enable business priorities through scalable product and engineering capabilities. Within that organization, the Core Tax team supports the delivery and evolution of technology products that improve operational efficiency, strengthen execution, and support strategic business outcomes.

Qualifications

Required:

  • 10+ years of experience leading enterprise software delivery, product delivery, or engineering programs
  • 5+ years of experience leading cross-functional teams across product management, engineering, architecture, and operations
  • Experience managing roadmaps, release plans, dependencies, risks, and delivery metrics across enterprise technology initiatives
  • Experience using Agile delivery methods and software development lifecycle controls for enterprise applications
  • Experience supporting tax, finance, regulatory, or compliance technology platforms
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience supporting product or platform delivery for tax technology solutions
  • Experience working in a professional services organization or large enterprise technology organization
  • Experience with cloud modernization, application integration, or workflow automation initiatives
  • Experience partnering with business stakeholders to translate requirements into delivery plans
  • Experience using delivery and operational metrics to support prioritization and decision-making
  • Experience leading managers, team leads, or senior individual contributors across multiple workstreams

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,200 to $221,200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire

PXE_JOBS

#LI-Remote

Qualifications:

Deloitte is seeking an Engineering Delivery Manager II to support the delivery of Core Tax technology initiatives that enable critical business capabilities. This role works across product, engineering, architecture, and business teams to coordinate priorities, manage dependencies, and drive execution of scalable technology solutions. The ideal candidate brings experience leading complex delivery efforts, improving team operations, and supporting high-quality outcomes in a dynamic environment. This position is well suited for a leader who can translate business needs into actionable delivery plans, promote accountability, and advance continuous improvement across the software development lifecycle.

Recruiting for this role ends on 07/31/2026.

Work you'll do

As an Engineering Delivery Manager II on the Deloitte Technology Product Engineering team, you will be responsible for...

  • Leading delivery planning and execution for Core Tax technology initiatives across multiple workstreams
  • Partnering with product, engineering, architecture, and business stakeholders to align priorities, scope, timelines, and dependencies
  • Managing delivery governance, risk tracking, release coordination, and status reporting to support predictable outcomes
  • Driving continuous improvement across Agile delivery practices, team operations, and software development lifecycle execution
  • Coaching teams and delivery leads to improve collaboration, accountability, and quality across product delivery efforts

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The Team

US Deloitte Technology Product Engineering delivers technology solutions that help enable business priorities through scalable product and engineering capabilities. Within that organization, the Core Tax team supports the delivery and evolution of technology products that improve operational efficiency, strengthen execution, and support strategic business outcomes.

Qualifications

Required:

  • 10+ years of experience leading enterprise software delivery, product delivery, or engineering programs
  • 5+ years of experience leading cross-functional teams across product management, engineering, architecture, and operations
  • Experience managing roadmaps, release plans, dependencies, risks, and delivery metrics across enterprise technology initiatives
  • Experience using Agile delivery methods and software development lifecycle controls for enterprise applications
  • Experience supporting tax, finance, regulatory, or compliance technology platforms
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience supporting product or platform delivery for tax technology solutions
  • Experience working in a professional services organization or large enterprise technology organization
  • Experience with cloud modernization, application integration, or workflow automation initiatives
  • Experience partnering with business stakeholders to translate requirements into delivery plans
  • Experience using delivery and operational metrics to support prioritization and decision-making
  • Experience leading managers, team leads, or senior individual contributors across multiple workstreams

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,200 to $221,200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire

PXE_JOBS

#LI-Remote

Education:Bachelor's DegreeEmployment Type:

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