We are a remote first employer with the majority of our employees residing in the upper Midwest. As ... Process SCRA requests and debt management proposals in accordance with policies and procedures.
We are a remote first employer with the majority of our employees residing in the upper Midwest. As ... Process SCRA requests and debt management proposals in accordance with policies and procedures.
Compliance Manager
Richmond, VA · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Richmond, VA · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
Phoenix, AZ · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Phoenix, AZ · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
Salt Lake City, UT · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Salt Lake City, UT · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
Charlotte, NC · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Charlotte, NC · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Special Loans Administrator II - Work From Home
$19.33 - $28.89/hr
... SCRA, or Special Loans workstations preferred • Strong verbal and written communication skills ... About Remote Employment We provide the necessary equipment; all you need is a quiet, private place ...
New
Special Loans Administrator II - Work From Home
$19.33 - $28.89/hr
... SCRA, or Special Loans workstations preferred • Strong verbal and written communication skills ... About Remote Employment We provide the necessary equipment; all you need is a quiet, private place ...
New
Legal and Deficiency Recovery Manager
Needham, MA · Remote
$130K/yr
Remote/Anywhere within the USA You Report To: VP of Operations Your Compensation: Full total ... Ensure SCRA compliance for servicemember accounts. * Coordinate responses with compliance on CFPB ...
Legal and Deficiency Recovery Manager
Needham, MA · Remote
$130K/yr
Remote/Anywhere within the USA You Report To: VP of Operations Your Compensation: Full total ... Ensure SCRA compliance for servicemember accounts. * Coordinate responses with compliance on CFPB ...
Compliance Manager
Columbus, OH · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Columbus, OH · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
Chicago, IL · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Chicago, IL · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Compliance Manager
Wilmington, DE · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Quick apply
Compliance Manager
Wilmington, DE · On-site +1
$129K - $140K/yr
Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...
Senior IT & Business Continuity Manager
Denver, CO · On-site +1
$135K - $150K/yr
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). * Health Insurance: We ...
New
Senior IT & Business Continuity Manager
Denver, CO · On-site +1
$135K - $150K/yr
Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville). * Health Insurance: We ...
New
Remote Scra information
What are some common challenges faced by Remote SCRAs and how can they be addressed?
What is the difference between Remote Scra vs Remote Clinical Research Associate?
| Aspect | Remote Scra | Remote Clinical Research Associate |
|---|---|---|
| Required Credentials | Bachelor's degree, clinical research training | Bachelor's degree, clinical research certification often preferred |
| Work Environment | Home-based, flexible schedule | Home-based or site visits, flexible but may include site travel |
| Employer & Industry Usage | Pharmaceutical companies, CROs, biotech firms | Pharmaceutical companies, CROs, biotech firms |
| Common Search & Comparison | Yes | Yes |
The Remote Scra and Remote Clinical Research Associate roles share similar credentials, work environments, and industry usage. While both work remotely in clinical research, SCRAs often focus on site monitoring and data verification, whereas CRAs may have broader responsibilities including site management. Understanding these differences helps candidates choose the role that best fits their skills and career goals.
What is a Remote Scrum Master?
What are the key skills and qualifications needed to thrive as a Remote Senior Clinical Research Associate (Remote SCRA), and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Connexus Credit Union rating
6.0
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.
As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.
Connexus offers an Amazing Benefits package:
- 25 days of paid time off and 10 paid holidays
- 16 hours of paid Volunteer Time Off
- 401K Retirement with up to 6% employer match
- Excellent Health, Dental, Vision insurance, including multiple plan options
- Health Savings Account with generous employer contributions
- Employer paid Life insurance, Short-Term and Long-Term Disability
- Tuition Reimbursement from $4,000 - $7,000 per calendar year
- Robust Learning and Development program that includes an annual professional development stipend
About the Role: At Connexus, our Collections Managers lead a high-performing team focused on managing delinquent accounts up to 90 days past due while balancing member service with effective risk management. This role oversees daily collections operations, conducts regular team and one-on-one meetings, provides coaching and performance feedback, and ensures compliance with applicable regulations and credit union policies. You will serve as the primary escalation point for complex member situations, partnering with staff and other departments to develop solutions that support both member financial wellness and organizational goals. Through process improvement, support, and team leadership, you will help drive delinquency reduction and recovery results while delivering an exceptional member experience.
Responsibilities:
- Collections Operations Management
- Oversee the daily operations of the collections team to ensure timely resolution of delinquent accounts, including loans and lines of credit.
- Develop and enforce collections policies, procedures, and performance metrics to achieve departmental goals.
- Assign, monitor and supervise workload via staff and vendor management to ensure efficient workflow.
- Approve settlements, short sales, modifications and account adjustments requests within credit union guidelines and authority limits.
- Prepare modification requests in accordance with policies and procedures for approval by VP of Collections.
- Process SCRA requests and debt management proposals in accordance with policies and procedures.
- Maintains a collection program and processes that result in charge-off and delinquency ratios, within risk tolerances and set goals, as well as limited errors
- Review and audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before approving Charge Off
- Team Leadership
- Recruit, train, and supervise collections staff, fostering a collaborative and results-driven environment.
- Conduct regular performance reviews and provide coaching to ensure team effectiveness.
- Conduct team meetings to implement new procedures/guidelines, changes within the department or credit union.
- Ensure staff are knowledgeable about compliance, industry trends, and customer service best practices.
- Member Engagement
- Act as an escalation point for complex or high-risk member accounts, negotiating repayment plans that align with member needs and credit union policies.
- Provide guidance to members on financial options and strategies to prevent future delinquencies.
- Compliance and Risk Management
- Monitor compliance with federal, state, and local laws, including the Fair Debt Collection Practices Act (FDCPA) and other applicable regulations.
- Identify and address potential fraud, loss risks, or systemic issues within the portfolio.
- Comply with all Federal Regulations as they pertain to your job duties, including BSA.
- Reporting and Analysis
- Track team performance results, calls, dollars collected, quality assurance, etc.
- Prepare monthly or weekly reports for team: Scorecards, Dollars Collected, Call Reports, Support Team Reports, etc.
- Maintains reports of collection activity, and provides weekly, monthly, and quarterly reports of collection results
- Analyze and audit collectors' assigned accounts to ensure they are being properly worked within the procedures and guidelines.
- Analyze collection data to identify patterns, risks, and opportunities for process improvements.
- Recommend and implement strategies to optimize recovery efforts and reduce delinquencies.
- Monitor, review and track real estate loans, including foreclosures and delinquent property taxes.
- Cross-Department Collaboration
- Partner with the lending, risk, and member services teams to enhance loan underwriting standards and member education programs.
- Assist in developing member communications and financial literacy programs to prevent future delinquencies.
Position Requirements:
- This position is Remote.
- Bachelor's Degree or commensurate experience is Required.
- 5+ years of related experience is Required.
- 3+ years of people leader experience is Required.
- Demonstrate a working knowledge and understanding of CFPB, FDCPA, WCA, Small claims, Repossession and Bankruptcy law.
- Proficient in Microsoft Office.
- Ability to handle difficult customer service situations and providing resolutions in a professional and tactful manner.
- Excellent verbal, written, listening, and interpersonal communication skills, along with the ability to remain assertive and confident when dealing with difficult situations.
- Ability to multi-task and work in a fast paced, goal oriented environment.
Connexus Credit Union's Employer Recognitions:
- 2026 Best Place to Work in IT, Computer World
Equal Opportunity Employer/Disabled/Veterans/41 CFR 60-1.4, 41 CFR 60-1.35
What Connexus Credit Union employees say
Hours and flexibility
Workplace
Get the full story on Breakroom
About CONNEXUS CREDIT UNION
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
Wausau, WI, US
Year founded
1935