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Remote Salesforce Support Engineer Jobs (NOW HIRING)

Obsidian Security

Senior Support Engineer

... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...

Obsidian Security

Senior Support Engineer

Dallas, TX · On-site +1

... 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security ... Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ...

Globe Life Inc.

Sr. Salesforce Developer (Remote)

Cheyenne, WY · On-site +1

$118K - $145K/yr

Sr. Salesforce Developer (Remote) Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage ...

Canon Medical Systems

Remote Support Engineer -XR/VL

$86K - $138K/yr

Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon ...

Mantek Solutions

Sr. Engineer - Salesforce

Coppell, TX · Remote

$132K - $176K/yr

Sr. Engineer - Salesforce Remote TX | Direct Hire Interview conducted onsite W2 Only (No Sponsorship/C2C) Seeking a senior level Salesforce Engineer to support and enhance enterprise Salesforce ...

Vultus Inc

Salesforce Developer

Yuma, AZ · On-site +1

$55 - $72.75/hr

Hybrid / Remote / On-site Location: [Location] Job Summary We are looking for an experienced ... Perform unit testing, debugging, deployment, and production support. * Collaborate with Business ...

Posted today

kgs

Tableau/Salesforce Developer (REMOTE)

Chantilly, VA · Remote

$56.75 - $75.25/hr

Koniag IT Systems, LLC a Koniag Government Services company , is seeking a Tableau/Salesforce Developer to support KITS and our government customer. The position is remote. This position requires the ...

Dynamic Solutions Technology LLC

Salesforce Engineer

OR · On-site +1

$52 - $69/hr

Dynamic Solutions Technology, LLC (DST) is seeking a full-time Salesforce Engineer to support a ... This is a FULLY REMOTE EXEMPT position. MUST BE U.S. CITIZEN/NON-DUAL CITIZENSHIP Duties and ...

ICF

Salesforce Developer (Public Trust)

Washington, DC · Remote

$62.75 - $83.25/hr

The Salesforce Developer will design, configure, develop, integrate, test, and support Salesforce ... Remote work is authorized.Must support US Eastern time zone working hours . *If you accept this ...

ICF

Salesforce Developer (Public Trust)

Reston, VA · Remote

$57.75 - $76.50/hr

The Salesforce Developer will design, configure, develop, integrate, test, and support Salesforce ... Remote work is authorized.Must support US Eastern time zone working hours . *If you accept this ...

Koniag, Inc.

Tableau/Salesforce Developer (REMOTE)

Chantilly, VA · On-site +1

$56.75 - $75.25/hr

Koniag IT Systems, LLC a Koniag Government Services company , is seeking a Tableau/Salesforce Developer to support KITS and our government customer. The position is remote. This position requires the ...

Vultus Inc

Salesforce Developer

Montevallo, AL · On-site +1

$100K - $145K/yr

Perform unit testing and support UAT activities. * Maintain technical documentation and deployment ... Employment Type Full-Time Work Location Remote / Hybrid / On-site Salary Range $100,000 - $145,000 ...

VivSoft Technologies

Salesforce Developer

Herndon, VA · Remote

$115K - $135K/yr

Salesforce Developer Location: Remote Clearance Required: Public Trust Clearance Position Type ... Participate in code reviews, author unit test cases, and support QA/Test engineers * Participate in ...

kgs

Tableau/Salesforce Developer (REMOTE)

Chantilly, VA · Remote

$56.75 - $75.25/hr

Koniag IT Systems, LLC a Koniag Government Services company , is seeking a Tableau/Salesforce Developer to support KITS and our government customer. The position is remote. This position requires the ...

VivSoft Technologies LLC

Salesforce Developer

Herndon, VA · On-site +1

$115K - $135K/yr

Salesforce Developer Location: Remote Clearance Required: Public Trust Clearance Position Type ... Participate in code reviews, author unit test cases, and support QA/Test engineers * Participate in ...

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All JobsSalesforce Support Engineer JobsRemote Salesforce Support Engineer Jobs

Remote Salesforce Support Engineer information

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$38K

$84.3K

$149K

How much do remote salesforce support engineer jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote salesforce support engineer in the United States is $84,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Salesforce Support Engineer vs Remote Salesforce Administrator?

AspectRemote Salesforce Support EngineerRemote Salesforce Administrator
CertificationsSalesforce Certified Support Specialist, Salesforce Certified Administrator (preferred)Salesforce Certified Administrator, Salesforce Certified Advanced Administrator
Primary RoleProvides technical support, troubleshooting, and issue resolution for Salesforce users and systemsManages Salesforce platform configurations, user management, and system customization
Work EnvironmentCustomer support teams, technical support centers, remote support rolesInternal teams, IT departments, remote or on-site administration roles
Industry UsageCommon in tech, consulting, and CRM service providersWidely used across industries for Salesforce platform management

While both roles require Salesforce certifications and involve working with the Salesforce platform remotely, the Remote Salesforce Support Engineer focuses on troubleshooting and resolving technical issues, whereas the Remote Salesforce Administrator handles system configurations and user management. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

More about Remote Salesforce Support Engineer jobs
What cities are hiring for Remote Salesforce Support Engineer jobs? Cities with the most Remote Salesforce Support Engineer job openings:
What are the most commonly searched types of Salesforce Support Engineer jobs? The most popular types of Salesforce Support Engineer jobs are:
What states have the most Remote Salesforce Support Engineer jobs? States with the most job openings for Remote Salesforce Support Engineer jobs include:
What job categories do people searching Remote Salesforce Support Engineer jobs look for? The top searched job categories for Remote Salesforce Support Engineer jobs are:
Remote Salesforce Support Engineer jobs near you
Infographic showing various Remote Salesforce Support Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $84,294 per year, or $40.5 per hour.

Senior Support Engineer

Obsidian Security

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. We protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies.
Founded in 2017 and backed by top investors like Greylock, Obsidian was built to close a critical gap: securing SaaS apps where business happens-Microsoft 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Obsidian was built by leaders who redefined endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black. Now, they're transforming how SaaS is secured.
With AI driving rapid SaaS growth and complexity, agentic AI tools gain privileged access to sensitive data through integrations, creating new risks most security tools miss. Obsidian uniquely detects anomalous OAuth token activity and manages integration risks. Major announcements are on the horizon. Recognizing that SaaS security needs to evolve, Obsidian enables growing organizations to start with a lightweight, prevention-focused browser extension and expand coverage over time.
With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.
Senior Support Engineer
Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support
About the role
Obsidian Security protects organizations against threats across their SaaS and identity environments. This role sits at the technical center of how we deliver support. It has two mandates. First, you own our hardest problems: complex, high-severity, and escalated tickets that require deep technical diagnosis. Second, you help build the systems that will let us scale support through technology rather than headcount, partnering directly with the Head of Customer Support to design and operationalize our agentic support capability.
This is a hands-on individual contributor role for someone who is equally comfortable resolving the toughest customer issue in the queue and turning that resolution into automation that prevents the next one.
What you'll do
  • Own complex, high-severity, and escalated tickets end to end, acting as the top technical escalation point before engineering.
  • Diagnose deep technical issues across APIs, identity and authentication, integrations, telemetry, and product data flows.
  • Partner with the Head of Customer Support to design, build, and continuously tune agentic support systems, including automated triage, resolution, and knowledge retrieval.
  • Convert your own resolution work into reusable automation, playbooks, and knowledge that agentic systems can execute without human involvement.
  • Identify where automation and agentic resolution fail, then close those gaps to raise deflection and automated resolution quality.
  • Interface with Product and Engineering on root cause analysis, bug escalation, and permanent product fixes.
  • Set the technical quality bar for the support function and mentor other engineers on it.
What we're looking for
  • A strong hands-on technical support or support engineering background for a technical B2B SaaS product. Cybersecurity, identity, or SaaS security context is strongly preferred.
  • Depth across APIs, authentication and identity, logs and telemetry, integrations, and systematic debugging.
  • Demonstrated experience building or tuning automation or agentic and LLM-based support tooling, or clear aptitude and appetite for doing so.
  • The ability to translate messy, one-off escalations into repeatable, automatable solutions.
  • Comfort operating with ambiguity in a function that is being actively rebuilt around technology.
Nice to have
  • Scripting or coding ability, for example Python, and comfort debugging at the API level.
  • Experience with LLM and agent frameworks, retrieval-augmented generation, or workflow automation.
  • Familiarity with identity provider and SaaS administrative APIs, such as Microsoft Graph and Entra, or comparable platforms relevant to SaaS security.

Employee Benefits
Our competitive benefits packages are designed to support our employees' well-being, both at work and at home. Our US based employees enjoy:
  • Competitive compensation with equity and 401k
  • Comprehensive healthcare with dental and vision coverage
  • Flexible paid time off and paid holiday time off
  • 12 weeks of new parent or family leave
  • Personal and professional development resources

For more details on our US benefits, or for information on our international benefits, please see here.
Pay Transparancy
Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for sales commission or incentive compensation based on the role or function within the company.
At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com
Information collected and processed as part of any job applications you choose to submit is subject to Obsidian's Applicant Privacy Policy.
Base Salary Range
$100,000-$130,000 USD

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