Benefits:- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Position Overview
Stealth Solutions Inc. is seeking a detail-oriented QA Analyst / Helpdesk Support Engineer to support application testing, user support, and automation initiatives for federal and commercial clients. The ideal candidate will have experience in manual testing, Helpdesk support, troubleshooting, and supporting QA automation activities in Agile environments.
This is a hybrid position; however, candidates must reside in the D.C., Maryland, or Virginia (DMV) area for occasional client and team meetings.
Key Responsibilities
Provide Tier 1 and Tier 2 Helpdesk support for web-based applications and troubleshoot user issues
Perform manual testing activities including functional, regression, smoke, and system testing
Document, track, and retest defects using Jira, Azure DevOps, or similar tools
Support automation testing initiatives and QA process improvements
Collaborate with Developers, QA teams, and Business Analysts to ensure quality deliverables
Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
Create and maintain test documentation, knowledge base articles, and user support materials
Conduct cross-browser and cross-platform testing to ensure application stability
Support user onboarding, training sessions, and issue resolution activities
Ensure compliance with Section 508 accessibility standards
Required Qualifications
Must reside in the DC, Maryland, or Virginia (DMV) area
3+ years of experience in QA Testing, Helpdesk Support, or Application Support roles
Experience with manual testing and defect tracking tools such as Jira or Azure DevOps
Understanding of Agile methodologies and QA best practices
Strong troubleshooting, analytical, and communication skills
Familiarity with Salesforce, SharePoint, Postman, or similar platforms is preferred
Preferred Qualifications
Experience with automation testing tools such as Selenium or TestComplete
Experience supporting federal or public sector clients
Working knowledge of Section 508 accessibility testing
Bilingual communication skills (English/Spanish) are a plus
Flexible work from home options available.