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Remote Saas Administrator Jobs (NOW HIRING)

Remote Applicantsmust be active-duty U.S. Military Members who qualify for theDoD SkillBridge ... SaaS, and cloud security across the company. This role is responsible for ensuring secure access ...

Remote Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge ... SaaS, and cloud security across the company. This role is responsible for ensuring secure access ...

System Administrator

Irvine, CA · On-site +1

$85K - $110K/yr

Remote Compensation: $85,000 - $110,000 / year Description The System Administrator will build and ... or SaaS) * High degree of fluency in Notion and GoHighLevel * Expertise using, prompting, and ...

AI-Native Product Engineer

Chicago, IL · Remote

$120K - $149K/yr

Remote (US or Canada) Rate: $120,000-$150,000 (rates vary in Canada) Position Overview We are ... Strong instincts around SaaS admin workflows, multi-tenant considerations, auditability ...

We are seeking a detail-oriented and tech-savvy Systems Administrator with a strong background in ... SaaS business metrics. Location: Remote in select US states and San Jose, Costa Rica. Hours:

AI-Native Product Engineer

Chicago, IL · On-site +1

$120K - $149K/yr

Remote (US or Canada) Rate: $120,000-$150,000 (rates vary in Canada) Position Overview We are ... Strong instincts around SaaS admin workflows, multi-tenant considerations, auditability ...

Contract Administrator

Forest Grove, OR · On-site +1

$34 - $37/hr

Hybrid - 3 days on-site/2 remote after 30-day training period Pay Rate: $34-$37/hr. Employment Type ... SaaS agreements, and revenue-generating contracts * Identify contractual risks and recommend ...

Contract Administrator

Forest Grove, OR · On-site +1

$34 - $37/hr

Hybrid - 3 days on-site/2 remote after 30-day training period Pay Rate: $34-$37/hr. Employment Type ... SaaS agreements, and revenue-generating contracts * Identify contractual risks and recommend ...

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Remote Saas Administrator information

What are the key skills and qualifications needed to thrive as a Remote SaaS Administrator, and why are they important?

To thrive as a Remote SaaS Administrator, you need a solid understanding of cloud-based software platforms, user management, and IT administration, often supported by a relevant degree or certifications such as CompTIA Cloud+ or Microsoft 365 Certified. Familiarity with SaaS management tools, identity and access management systems, and service desk platforms is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help administrators excel in supporting users and collaborating with distributed teams. These skills ensure smooth platform operations, data security, and high user satisfaction in a remote environment.

What is a Remote SaaS Administrator?

A Remote SaaS Administrator is an IT professional responsible for managing, configuring, and supporting Software as a Service (SaaS) applications for an organization, all while working remotely. Their duties typically include user account management, permissions setup, troubleshooting, software updates, and ensuring data security within cloud-based platforms. They also monitor system performance, handle integrations with other tools, and provide support to end-users. Remote SaaS Administrators play a key role in ensuring that business-critical applications run smoothly and securely without being physically present in the office.

What are some common challenges faced by Remote SaaS Administrators, and how can they be addressed?

Remote SaaS Administrators often encounter challenges such as ensuring secure access management, troubleshooting user issues across various time zones, and maintaining seamless integration between multiple SaaS platforms. Addressing these challenges typically involves implementing strong identity and access management protocols, leveraging remote collaboration tools for timely support, and staying updated with each platform’s best practices and updates. Proactively scheduling regular sync meetings with stakeholders and documenting workflows can also help streamline communication and minimize disruptions.

What is the difference between Remote Saas Administrator vs Remote SaaS Support Specialist?

AspectRemote SaaS AdministratorRemote SaaS Support Specialist
CredentialsIT certifications, SaaS platform knowledgeCustomer service, technical support skills
Work EnvironmentSystem management, backend operationsCustomer interaction, troubleshooting
Employer & Industry UsageTech companies, SaaS providersSoftware companies, SaaS vendors
Search & Comparison IntentOperational roles, system administrationCustomer support, issue resolution

The Remote SaaS Administrator primarily manages SaaS platforms, focusing on system configuration and maintenance, requiring technical credentials. In contrast, the Remote SaaS Support Specialist handles customer support and troubleshooting, emphasizing communication skills. Both roles are vital in SaaS companies but differ in responsibilities and skill sets.

More about Remote Saas Administrator jobs
What cities are hiring for Remote Saas Administrator jobs? Cities with the most Remote Saas Administrator job openings:
What are the most commonly searched types of Saas Administrator jobs? The most popular types of Saas Administrator jobs are:
What states have the most Remote Saas Administrator jobs? States with the most job openings for Remote Saas Administrator jobs include:
Infographic showing various Remote Saas Administrator job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 6% Part Time, and 13% Contract. Highlights an 6% In-person, and 94% Remote job distribution.
Manager IT/ Senior System Administrator

Manager IT/ Senior System Administrator

Mondo

Manhattan, NY • Remote

$90K - $100K/yr

Contractor

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Job Title: IT Manager / Senior System AdministratorLocation-Type: NYC Onsite (4 days/week)Start Date: ASAPDuration: PermanentCompensation Range: $90,000 – $100,000Benefits: Eligible for Health, Dental, Vision, 401K, PTOMust be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:

You'll serve as the backbone of a lean, high-performing IT function supporting a global SaaS organization from its New York City headquarters. This is a highly visible, hands-on role where you'll own the technology experience for employees across the U.S. and internationally — from C-suite executives to remote hires across 15 countries. If you take pride in delivering seamless IT experiences, thrive in a fast-paced environment, and bring both technical depth and executive presence, we want to hear from you.

Our Environment

We are a growing e-learning SaaS company with 500 employees worldwide, including offices in 15 countries. Our NYC headquarters is home to our senior leadership team and serves as the hub for all global IT operations. The ideal candidate is a self-directed IT professional who can operate independently, think strategically, and roll up their sleeves when needed. Our environment runs primarily on Windows with a growing Mac presence, and our stack includes Microsoft 365, Okta, Microsoft Entra ID, Intune, Azure, SharePoint, and Zoom/Teams for collaboration and conferencing.

Responsibilities

  • Serve as the sole onsite IT resource in NYC, providing white-glove technical support to C-suite executives and end users across phone, email, chat, and in-person channels.
  • Deliver L1 and L2 support for Windows and macOS hardware, software, OS, and connectivity issues across a globally distributed user base.
  • Administer and maintain Microsoft 365, Active Directory, Okta, Microsoft Entra ID, and Intune for identity management, device lifecycle, and endpoint compliance.
  • Manage the provisioning, configuration, shipping, and lifecycle of IT equipment for U.S. and international employees, including coordinating customs for global shipments.
  • Support and maintain conference room technology, Zoom Rooms, Microsoft Teams Rooms, A/V equipment, Wi-Fi, VPN, and office infrastructure.
  • Manage Help Desk tickets with timely resolution, clear communication, and SLA adherence.
  • Perform routine system maintenance, patch management, software deployments, and endpoint updates.
  • Partner with vendors including Okta and others to resolve technical issues and manage contracts and licensing.
  • Leverage PowerShell or other automation tools to streamline and improve IT operations.
  • Maintain accurate IT asset inventory, documentation, and support procedures.
  • Support remote onboarding and offboarding for new hires across global offices.

Qualifications

  • 5 years of hands-on IT support or systems administration experience in a corporate environment.
  • Strong proficiency across Windows and macOS environments.
  • Hands-on experience with Microsoft 365, Okta, Microsoft Entra ID, Azure and/or AWS, Intune, Active Directory, and SharePoint.
  • Experience supporting international or globally distributed users, including remote provisioning and equipment shipping.
  • Solid understanding of networking fundamentals including VPN, TCP/IP, DNS, DHCP, Wi-Fi, and firewall concepts.
  • Experience configuring and supporting video conferencing and conference room technology (Zoom Rooms, Microsoft Teams Rooms).
  • Strong vendor management and communication skills; comfortable negotiating and managing third-party relationships.
  • Proficiency with PowerShell scripting or other automation tools.
  • Executive presence and polish — comfortable working directly with and supporting senior leadership in-person.
  • Excellent communication, interpersonal, and organizational skills with a metric-driven, detail-oriented mindset.
  • Associate's or Bachelor's degree preferred.
  • Microsoft, ITIL, CompTIA, or related certifications are a plus.