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Remote Representative Jobs in Iowa (NOW HIRING)

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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Remote Representative information

See Iowa salary details

$23K

$41.5K

$72.3K

How much do remote representative jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote representative in Iowa is $41,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $40,400.00 per year, depending on experience, location, and employer.

What is a remote representative?

Remote Representatives are professionals who handle customer inquiries, support requests, or sales activities from a location outside of a traditional office setting. They typically communicate with clients via phone, email, or online chat, and use digital tools to access company resources and resolve issues. This role allows for flexibility in work location, often enabling representatives to work from home or anywhere with reliable internet. Remote Representatives are common in industries such as customer service, technical support, and sales, playing a crucial role in maintaining client satisfaction and business operations.

What are the key skills and qualifications needed to thrive as a remote representative, and why are they important?

To thrive as a Remote Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software, and virtual communication tools like Zoom or Slack is often required. Self-motivation, time management, and adaptability are crucial soft skills for excelling in a remote environment. These skills and qualifications enable effective customer support, efficient workflow, and strong team collaboration despite physical distance.

How do remote representatives typically stay connected and collaborate with their teams?

Remote Representatives often use a mix of communication tools such as video conferencing, instant messaging, and collaborative project platforms to stay in sync with their teams. Regular virtual check-ins, team meetings, and shared digital workspaces help maintain alignment on goals and tasks. Building strong communication habits and proactively reaching out are key to overcoming the challenge of physical distance, ensuring smooth workflow and fostering a supportive team environment.

What is the difference between Remote Representative vs Customer Service Agent?

AspectRemote RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; minimal certifications needed
Work EnvironmentHome office or remote setting, often with flexible hoursHome or call center environment, typically during scheduled hours
Industry UsageUsed across various industries like sales, tech support, and client relationsPrimarily in retail, telecom, and service sectors
Job FocusHandling client interactions, sales, or support remotelyResponding to customer inquiries, resolving issues, providing information

Both roles involve remote communication with clients, but Remote Representatives often have broader responsibilities like sales or account management, while Customer Service Agents focus mainly on support and issue resolution. Understanding these differences can help you choose the right career path or job search focus.

What are the most commonly searched types of Representative jobs in Iowa?

The most popular types of Representative jobs in Iowa are:

What are popular job titles related to Remote Representative jobs in Iowa?

For Remote Representative jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Remote Representative jobs?

Cities in Iowa with the most Remote Representative job openings:

Infographic showing various Remote Representative job openings in Iowa as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $41,533 per year, or $20 per hour.

Coding Representative (Remote Eligible)

Iowa City, IA • On-site, Remote

University of Iowa Hospitals & Clinics
Health Care and Social Assistance • 51 - 200 employees

$45K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Review medical record documentation to assign accurate ICD-10-CM diagnosis, CPT/HCPCS procedure, and E&M codes for Emergency Department services.

  • Monitor compliance standards and policies to ensure proper reimbursement and identify process improvements related to coding and billing.

  • Communicate with healthcare providers and team members to resolve documentation issues and support training related to coding requirements.


University Of Iowa Health Care rating

7.2

Company rating: 7.2 out of 10

Based on 64 frontline employees who took The Breakroom Quiz


Job description

Description
University of Iowa Health Care is recognized as one of the best hospitals in the United States and is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®
University of Iowa Health Care, Department of Health Information Management, Coding and Abstracting Division is seeking an individual to join our team as a full-time Emergency Department Medical Coder (Coding Representative) - Remote Eligible to assign accurate and complete ICD-10-CM diagnosis, CPT/HCPCS procedure codes, and E&M codes for facility and physician ED services.
Position Responsibilities:
• Review medical record documentation to assign accurate and complete ICD-10-CM diagnosis and CPT/HCPCS procedure codes, as well as Evaluation and Management (E/M) codes for facility and physician services related to the Emergency Department, in accordance with ICD-10 Official Coding Guidelines, regulatory guidelines, and coding compliance policies.
• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.
This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either on-site or virtually from the Hospital Support Services building at a length determined by the supervisor. Remote eligibility will be evaluated upon satisfactory training. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location .
Key Areas of Responsibilities:
Patient Revenue Management - Review medical record documentation to assign correct diagnoses and CPT procedure codes. Determine if billed data complies with documentation and regulatory requirements. Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.
Operations and Performance Standards - Monitor compliance standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with payor rules and regulations. Contribute to new tools and processes that address underlying causes of incorrect payment. Review HB (hospital billing) and PB (physician billing) charge review work queues for accounts with edits. Identify potential process improvements including denial management.
Reporting - Prepare work list reports and other reports as directed.
Communication/Training - Communicate with co-workers, supervisors and departments to resolve issues. May assist with or provide training to providers regarding documentation requirements. Communicate with healthcare providers to resolve documentation issues, including incomplete or unsigned documentation, or when additional information is needed to ensure complete and accurate code assignment. Participate in internal coding and developmental training.
Classification Title: Coding Representative
Department: Health Information Management
University Pay Grade: 2B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure-b
Annual Salary: $45,000 to Commensurate
Percent of Time: 100%, 40 hours per week
Staff Type: Professional & Scientific
Work Schedule: Days and hours are negotiable, 40 hours per week
Location: Hospital Support Services Building (HSSB),3281 Ridgeway Drive, Coralville, IA 52241
Benefits Highlights:
  • https://hr.uiowa.edu/benefits
  • Regular salaried position located in Coralville, Iowa
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

Position Responsibilities:
• Review medical record documentation to assign accurate and complete ICD-10-CM diagnosis and CPT/HCPCS procedure codes, as well as Evaluation and Management (E/M) codes for facility and physician services related to the Emergency Department, in accordance with ICD-10 Official Coding Guidelines, regulatory guidelines, and coding compliance policies.
• Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.
This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either on-site or virtually from the Hospital Support Services building at a length determined by the supervisor. Remote eligibility will be evaluated upon satisfactory training. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location .
Key Areas of Responsibilities:
Patient Revenue Management - Review medical record documentation to assign correct diagnoses and CPT procedure codes. Determine if billed data complies with documentation and regulatory requirements. Adopt and incorporate initiatives that improve compliance and reduce risks to the institution.
Operations and Performance Standards - Monitor compliance standards and policies to ensure UI Health Care receives full and accurate reimbursement for services in compliance with payor rules and regulations. Contribute to new tools and processes that address underlying causes of incorrect payment. Review HB (hospital billing) and PB (physician billing) charge review work queues for accounts with edits. Identify potential process improvements including denial management.
Reporting - Prepare work list reports and other reports as directed.
Communication/Training - Communicate with co-workers, supervisors and departments to resolve issues. May assist with or provide training to providers regarding documentation requirements. Communicate with healthcare providers to resolve documentation issues, including incomplete or unsigned documentation, or when additional information is needed to ensure complete and accurate code assignment. Participate in internal coding and developmental training.
Qualifications
Required Education
Completion of a degree program in Health Information Management from AHIMA or medical coding certification program from AAPC and/or an equivalent combination of education and experience is required.
Required Certification:
Requires Health Information Management certification such as RHIA or RHIT or coding certification (CCS, CCA or CPC, etc.) through a nationally recognized credentialing body (AHIMA or AAPC). Must receive full certification within six months of hire.
Required Qualifications:
  • Knowledge of hospital outpatient ICD-10-CM and CPT medical coding
  • Knowledge of Evaluation and Management (E&M) coding for physician billing
  • Knowledge of medical terminology
  • Knowledge of anatomy and physiology
  • Must be proficient in computer software applications (i.e. Microsoft Office)
  • Excellent written and verbal communication skills
  • Strong attention to detail with accuracy to achieve or exceed organizational and individual performance goals
  • Professional experience working effectively with individuals from a variety of backgrounds and perspectives

Desired Qualifications:
  • 1-3 years of experience with hospital outpatient ICD-10-CM and CPT medical coding
  • 1-3 years of experience with Evaluation and Management (E&M) coding for Emergency department physicians
  • Knowledge, understanding and experience with CMS regulations and industry standards
  • Knowledge and experience utilizing Epic
  • Knowledge and experience utilizing 3M (or equivalent) MS DRG/APR DRG encoder/analyzer software

Position and Application Details:
In order to be considered for an interview, applicants must upload a resume and cover letter and mark them as a "Relevant File" to the submission. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and education/credential verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For questions or additional information, please contact Becki Embretson at becki-embretson@uiowa.edu
Applicant Resource Center - Need help submitting an application or accepting an offer? Support is available. The Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Tuesdays & Thursdays 2:00pm - 4:00pm, Or by appointment. Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

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