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Remote Quality Call Monitoring Jobs (NOW HIRING)

American Health Connection

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Medical Call Center Representative Remote

Beverly Hills, CA · Remote

$17/hr

Monitor Requirements: 22-inches or bigger; Dual Monitor is highly recommended * Input Device: A ... call center delivering AI-assisted, 100% U.S.-based patient access and centralized scheduling ...

Neovance LP

Call Center Manager

Remote - US About Neovance: At Neovance, we're transforming the patient experience by driving ... Partner with quality control on call monitoring, scoring, and feedback loops. * Serve as a point of ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · Remote

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Monitor and evaluate results based on productivity, quality, and timeliness. * Analyze reports to ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Monitor and evaluate results based on productivity, quality, and timeliness. * Analyze reports to ...

GetixHealth

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Monitor and evaluate results based on productivity, quality, and timeliness. * Analyze reports to ...

M&T Bank

Quality Assurance Analyst II

$22.61 - $37.67/hr

This role monitors and/or completes audits of activities of a complex nature, either from a call monitoring and/or post-approval process within a lending function. Supervisory/Managerial ...

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How much do remote quality call monitoring jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote quality call monitoring in the United States is $22.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote Quality Call Monitoring roles typically pay hourly or per call, and earning $2000 weekly requires consistent high performance, often involving monitoring a large volume of calls and maintaining quality standards. To reach this income level, you may need to work full-time hours, develop strong attention to detail, and gain experience or certifications in call quality assessment. Combining multiple remote roles or increasing your efficiency can also help achieve higher weekly earnings.

Who can perform call quality monitoring?

Call quality monitoring can be performed by trained quality assurance specialists, supervisors, or managers within a company. These roles typically require good communication skills, familiarity with call center software, and an understanding of quality standards to evaluate agent performance effectively.

How to make $1000 a week remotely?

Remote Quality Call Monitoring jobs typically pay hourly rates ranging from $10 to $20, so earning $1000 weekly requires working approximately 50 to 100 hours. Increasing income may involve taking on multiple clients, improving call evaluation skills, or obtaining relevant certifications to access higher-paying opportunities within the field.

Are remote call center jobs legit?

Remote quality call monitoring jobs are legitimate positions in the customer service industry that involve evaluating calls for quality assurance. They typically require skills in communication, attention to detail, and sometimes familiarity with call recording or monitoring software. As with any job, it is important to verify the employer's credibility before applying or providing personal information.
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What cities are hiring for Remote Quality Call Monitoring jobs? Cities with the most Remote Quality Call Monitoring job openings:
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Remote Quality Call Monitoring jobs near you
Infographic showing various Remote Quality Call Monitoring job openings in the United States as of July 2026, with employment types broken down into 49% Full Time, 13% Part Time, and 38% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,496 per year, or $22.8 per hour.
Medical Call Center Representative Remote

Medical Call Center Representative Remote

American Health Connection

Beverly Hills, CA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

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Job description

REMOTE Patient Services Representatives

100% Remote Patient Services Representative jobs at American Health Connection (AHC). The Patient Services Representatives (PSR) are regular, full-time employees with virtual training, benefits, and are 100% remote. No contracts! This is a remote job, but you’ll still be an active, visible part of the team. We want to stay engaged with you so we use the webcam for onboarding, training, meetings, no recording, just like being visible in the office (but with better coffee and comfier clothes). IMMEDIATE HIRING!

FULL-TIME DAY SHIFTS AVAILABLE:
Monday – Friday and must be available for rotating 4th weekends.
Hourly Rate Starts At $17.00
We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!

  • Each PSR is assigned to a virtual medical call center team and receives customized training to support a medical health system client, like a hospital, medical center, multiple clinics, or a combination of all three.
  • We prefer candidates with recent high-volume medical scheduling experience in a call center environment. Each PSR can expect to handle 80+ calls back-to-back per shift.
  • Must have 2 years recent medical office and electronic medical record system (EMR/EHR) experience.
  • Candidates must have exceptional communication skills, including written (legible, concise, and with appropriate spelling) and verbal, including proper phone etiquette.
  • Must have a sense of urgency in assisting patients.
  • We require a private, noise-free, HIPAA-compliant space at home.
  • High school diploma or equivalent.
  • Proficient knowledge of Microsoft Office Suite is required. Proficient and self-sufficient in computer technical knowledge.

Computer equipment not required until after receiving the offer letter. Candidates may use Chromebook, laptop, or Macbook for the application process.

  • ***Computer Requirements: Must be a desktop computer. Laptops and Chromebooks do not meet HIPAA compliance. Must be home-based.
  • Computer Type: Mini, Full Tower, All-in-One
  • Operating System: Windows 11; Mac OSX Monterey or newer
  • Processor (CPU): Intel i5 / Ryzen 5 / M1 or better (4-8 Cores)
  • Memory (RAM): 8GB or higher
  • ***Monitor Requirements: 22-inches or bigger; Dual Monitor is highly recommended
  • Input Device: A proper non-mechanical USB wired keyboard and mouse are required
  • ***Internet Requirements: Cable or Satellite Only – Wifi/cellular hotspots not acceptable.
  • Internet Provider Type: Cable Internet or Starlink Satellite connection
  • Computer Internet Connection: Wired Ethernet connection
  • Internet Speed: 60mpbs for Download and 15mpbs for Upload Minimum
  • Consistent and reliable internet service is required.
  • ***Webcam Requirements: A functional built‐in or external webcam is required
  • ***Cellular Phone: A cellular phone is required for software two‐factor authentication.

Must reside in the continental United States. Military Partnership

Company Description

Since 2009 American Health Connection has been the nation’s first and largest healthcare-dedicated call center delivering AI-assisted, 100% U.S.-based patient access and centralized scheduling solutions for:
**Large hospital systems
**Academic medical centers
**Multi-specialty medical groups
**Regional health networks
**Specialty practices
**Multi-location clinics.