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Remote Quality Call Monitoring Jobs in Oklahoma (NOW HIRING)

Part-Time options (both fully remote): 1. Saturday & Sunday 7:00am-3:30pm 2. Friday, Saturday ... Check carefully for accuracy on each call record. Maintain leading edge knowledge of computer ...

The Senior, Compliance & Monitoring supports the Compliance and Monitoring team by performing ... quality work in a timely manner Ability to work in remote, office, or BDO offices as required ...

Remote Customer Service Agent

Norman, OK · Remote

$13.50 - $18.25/hr

... high-quality service to customers. As an Independent Contractor, you will * Be your own boss ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Remote Customer Service Agent

Stillwater, OK · Remote

$14.50 - $19.50/hr

... high-quality service to customers. As an Independent Contractor, you will * Be your own boss ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Remote Customer Service Agent

Edmond, OK · Remote

$14 - $18.75/hr

... high-quality service to customers. As an Independent Contractor, you will * Be your own boss ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

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Remote Quality Call Monitoring information

What are the most commonly searched types of Quality Call Monitoring jobs in Oklahoma?

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For Remote Quality Call Monitoring jobs in Oklahoma, the most frequently searched job titles are:

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Infographic showing various Remote Quality Call Monitoring job openings in Oklahoma as of August 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% Remote job distribution.

Quality Control Agent

MICAHTEK INC

Broken Arrow, OK • On-site, Remote

Full-time, Part-time

Posted 24 days ago


Job description

Description

This position has the options for part-time or full-time availability, and options for fully remote or hybrid remote work locations.

All shifts will be 7:00am-3:30pm. Availability options are outlined below.


Part-Time options (both fully remote):

1. Saturday & Sunday 7:00am-3:30pm

2. Friday, Saturday, & Sunday 7:00am-3:30pm


Full-Time options:

1. Thursday-Monday 7:00am-3:30pm (fully remote)

2. Thursday-Monday 7:00am-3:30pm (hybrid remote: Thurs, Fri, & Mon - in office; Sat & Sun - remote)


If choosing the full-time hybrid remote option, the days in office will be at MicahTek's location at 8215 South Elm Place in Broken Arrow, OK 74011.



The primary responsibility of the Quality Control (QC) Agent is to perform on-line quality control and to grade/monitor incoming calls to provide developmental coaching. 


     Primary Duties and Responsibilities

           Perform on-line quality control for Call Center Phone Agents.

           Check carefully for accuracy on each call record.

           Maintain leading edge knowledge of computer systems.

           Perform developmental coaching with professionalism and integrity.


     Secondary Duties and Responsibilities

           Answer phones in a timely, professional and courteous manner when functioning as a Phone Agent.

           Assist with clerical functions in the Call Center as requested or needed.

           Assist with other miscellaneous functions as requested.

           Participate in department meetings as required.

           Read and adhere to the hot screen messages.

           Maintain acceptable attendance standards for assigned schedule.

Requirements

Must have strong attention to details skills.

Must be able to work well with others.

Must exhibit professionalism.

Must have good oral and written communication skills.

Must have a reliable and satisfactory attendance record.