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Remote Qa Analyst Jobs (NOW HIRING)

RELQ Technologies

QA Analyst

Boston, MA · On-site +1

Remote Role Overview The QA Analyst is responsible for ensuring software quality, reliability, and performance. This role involves testing applications, identifying defects, and collaborating closely ...

Futran Tech Solutions Pvt. Ltd.

QA Analyst

Remote Contract to Hire How You Will Contribute: * Review and analyze business requirements, user stories, and acceptance criteria to ensure testability and completeness * Create, execute, and ...

Futran Tech Solutions Pvt. Ltd.

QA Analyst

QA Analyst Remote Contract to Hire How You Will Contribute: * Review and analyze business requirements, user stories, and acceptance criteria to ensure testability and completeness * Create, execute ...

Apex Informatics

QA Analyst

South Carolina - Remote About the Role * We are looking for an experienced QA Analyst with strong expertise in the BFSI domain, including functional testing, data validation, and end-to-end quality ...

Houston Methodist

... be ad-hoc, remote/teleconferences, or face-to-face sessions with the entire research team ... Sr Quality Assurance Analyst and/or management. * Utilizes resources with cost effectiveness and ...

RIT Solutions, Inc.

QA Analyst

QA Analyst 2-4 Years Pittsburgh PA. - Must be Local - Mostly Remote but has to go into the office when needed (right now 2-3 times a month) Contract to Hire Manager Notes: * 2-4 Years of experience ...

InstantServe LLC

QA Analyst

Job Title: QA Analyst Remote Examples of Duties: * Gain a full understanding of the capabilities of the CT Paid Leave platform * Design and maintain a robust library of test cases for all platform ...

Samprasoft

QA Tester

Contract Remote QA Testing Engineer Randstad is partnering with an education firm that is looking for a contract remote QA testing engineer (manual and automated testing). This role is responsible ...

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How much do remote qa analyst jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote qa analyst in the United States is $40.04, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $49.52 per hour, depending on experience, location, and employer.

What Does a Remote QA Analyst Do?

The job duties of a remote quality assurance or QA analyst involve working to test websites, software, and computer products, find bugs, and troubleshoot issues. As a remote QA analyst, you fulfill these and other responsibilities in a remote location outside of a physical office. Once you have tested the products or systems and compiled your analysis, you typically report the results to your employer or client. Most remote QA analysts use automated testing software and data to create reports for their employers, and this analysis may include suggestions for areas of improvement.

What is the difference between Remote Qa Analyst vs Remote Software Tester?

AspectRemote Qa AnalystRemote Software Tester
Required CredentialsQA certifications, understanding of testing methodologiesTesting certifications, knowledge of testing tools
Work EnvironmentCollaborates with development teams, analyzes requirementsExecutes test cases, reports bugs
Industry UsageUsed across software, web, and app developmentPrimarily in software and app development

Remote Qa Analysts focus on analyzing quality assurance processes, requirements, and test planning, often working closely with teams to improve quality strategies. Remote Software Testers primarily execute test cases and identify bugs. While both roles require testing knowledge and certifications, Qa Analysts have a broader scope involving process analysis, whereas Software Testers focus on hands-on testing execution.

What are the key skills and qualifications needed to thrive as a Remote QA Analyst, and why are they important?

To thrive as a Remote QA Analyst, you need a solid understanding of software testing methodologies, attention to detail, and typically a degree in computer science or a related field. Familiarity with test management tools like Jira, automation frameworks such as Selenium, and certification like ISTQB are commonly required. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and ensuring quality standards. These skills and qualifications are crucial for identifying defects efficiently, maintaining clear communication with distributed teams, and delivering high-quality software products.

How does a Remote QA Analyst typically collaborate with development teams to ensure software quality?

As a Remote QA Analyst, you'll frequently coordinate with developers, product managers, and sometimes UX designers through virtual meetings, chat platforms, and project management tools. Effective communication is key, as you'll be reviewing requirements, reporting bugs, and providing feedback on test results. Many teams use agile methodologies, so you'll likely participate in regular stand-ups or sprint planning sessions. Despite the remote setting, collaboration is highly interactive, and building strong relationships with cross-functional team members is crucial to successfully identifying and resolving software issues.

What is a Remote QA Analyst?

A Remote QA Analyst is a quality assurance professional who works from a location outside the traditional office, typically from home, to test software products and ensure they meet quality standards. They design and execute test cases, report bugs, and collaborate with development teams using digital tools. Remote QA Analysts play a critical role in identifying issues early in the software development lifecycle, helping to deliver reliable and user-friendly products. They often use various testing frameworks and communicate regularly with team members via online platforms.
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Remote Qa Analyst jobs near you
Remote Quality Assurance Analyst

Remote Quality Assurance Analyst

Hotwire Communications

Fort Lauderdale, FL • Remote

Full-time

Posted 26 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

15th of 79 rated telecommunications companies

Job description

The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound and outbound calls, chats, and email responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing call center quality processes and procedures and making recommendations for enhancements to QA and training materials as needed to enhance the overall Hotwire Communications Concierge service excellence experience.

RESPONSIBILITIES:

  • Participate in the design of call monitoring formats and quality standards.
  • Use quality monitoring data management system to compile and track performance at team and individual levels.
  • Perform call monitoring and provide trend data to the QA Manager and the Leadership team.
  • Assist with coaching call center agents to improve call quality and create an exceptional customer experience.
  • Coordinate and facilitate call calibration sessions for call center leadership staff to maintain consistency and objectivity in scoring and documenting audited customer interactions.
  • Perform QA audits across multiple channels, including inbound/outbound calls, chats, and email.
  • Provide actionable data to various internal support groups as needed.
  • Prepare and analyze internal and external quality reports for management staff review.
  • Participate in the processes for recurring partner requirements, service levels, reporting, change management, quality assurance, and Key Performance Indicators (KPI’s), including formal reporting requirements and meetings.
  • Other duties as required or assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 2-3 years of call center experience with 1 or more years of quality assurance related experience
  • Bachelor’s degree (preferred)
  • A strong understanding of the contact center environment and the role CX & Quality Assurance
  • Working knowledge of Call Center concepts, practices and procedures
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Must embrace company principles and demonstrate understanding of Hotwire’s White Glove culture.
  • Bi-lingual in Spanish a plus

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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