The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Remote Quality Assurance Analyst
Fort Lauderdale, FL · On-site +1
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Remote Quality Assurance Analyst
Fort Lauderdale, FL · On-site +1
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
Quick apply
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound ...
QA Analyst
Boston, MA · On-site +1
Remote Role Overview The QA Analyst is responsible for ensuring software quality, reliability, and performance. This role involves testing applications, identifying defects, and collaborating closely ...
QA Analyst
Boston, MA · On-site +1
Remote Role Overview The QA Analyst is responsible for ensuring software quality, reliability, and performance. This role involves testing applications, identifying defects, and collaborating closely ...
Remote Contract to Hire How You Will Contribute: * Review and analyze business requirements, user stories, and acceptance criteria to ensure testability and completeness * Create, execute, and ...
Remote Contract to Hire How You Will Contribute: * Review and analyze business requirements, user stories, and acceptance criteria to ensure testability and completeness * Create, execute, and ...
Quality Assurance Analyst
Manhattan, NY · Remote
$85K - $95K/yr
This Quality Assurance Analyst will be responsible for reviewing the Claims Processing Systems for ... Remote #MPH50
Quality Assurance Analyst
Manhattan, NY · Remote
$85K - $95K/yr
This Quality Assurance Analyst will be responsible for reviewing the Claims Processing Systems for ... Remote #MPH50
QA Analyst Remote Contract to Hire How You Will Contribute: * Review and analyze business requirements, user stories, and acceptance criteria to ensure testability and completeness * Create, execute ...
QA Analyst Remote Contract to Hire How You Will Contribute: * Review and analyze business requirements, user stories, and acceptance criteria to ensure testability and completeness * Create, execute ...
QA Analyst
Baltimore, MD · Remote
$50 - $60/hr
Apply now: QA Analyst, location is Remote (EST working hours). The start date is July 6 for this 4-month contract position. Job Title: QA Analyst Location-Type: 100% Remote (must be able to work EST ...
New
Quick apply
QA Analyst
Baltimore, MD · Remote
$50 - $60/hr
Apply now: QA Analyst, location is Remote (EST working hours). The start date is July 6 for this 4-month contract position. Job Title: QA Analyst Location-Type: 100% Remote (must be able to work EST ...
New
QA ANALYST
California City, CA · Remote
QA Analyst Healthcare (2 3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is ... Remote-friendly work options * Career growth opportunities
QA ANALYST
California City, CA · Remote
QA Analyst Healthcare (2 3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is ... Remote-friendly work options * Career growth opportunities
South Carolina - Remote About the Role * We are looking for an experienced QA Analyst with strong expertise in the BFSI domain, including functional testing, data validation, and end-to-end quality ...
South Carolina - Remote About the Role * We are looking for an experienced QA Analyst with strong expertise in the BFSI domain, including functional testing, data validation, and end-to-end quality ...
Jackson, MS 39211 - Remote Duration: 3 years with possible extension Visa: Any Prior state ... qualified Quality Assurance Analyst to take the lead on the following tasks: • Review and ...
Quick apply
Jackson, MS 39211 - Remote Duration: 3 years with possible extension Visa: Any Prior state ... qualified Quality Assurance Analyst to take the lead on the following tasks: • Review and ...
Quality Assurance Analyst
Houston, TX · Remote
... be ad-hoc, remote/teleconferences, or face-to-face sessions with the entire research team ... Sr Quality Assurance Analyst and/or management. * Utilizes resources with cost effectiveness and ...
Quality Assurance Analyst
Houston, TX · Remote
... be ad-hoc, remote/teleconferences, or face-to-face sessions with the entire research team ... Sr Quality Assurance Analyst and/or management. * Utilizes resources with cost effectiveness and ...
Job Title: QA Analyst Remote Examples of Duties: * Gain a full understanding of the capabilities of the CT Paid Leave platform * Design and maintain a robust library of test cases for all platform ...
Job Title: QA Analyst Remote Examples of Duties: * Gain a full understanding of the capabilities of the CT Paid Leave platform * Design and maintain a robust library of test cases for all platform ...
Jackson, MS 39211 - Remote Duration: 5 years Position Description: This position requires a qualified Quality Assurance Analyst with at least 7 years' experience in the following areas: · Support ...
Quick apply
Jackson, MS 39211 - Remote Duration: 5 years Position Description: This position requires a qualified Quality Assurance Analyst with at least 7 years' experience in the following areas: · Support ...
QA Analyst
Dayton, OH · On-site +1
The QA Analyst works across multiple Scrum teams and a Kanban-based Operations & Maintenance (O&M) workstream to ensure quality is continuously validated throughout delivery. Responsibilities include ...
QA Analyst
Dayton, OH · On-site +1
The QA Analyst works across multiple Scrum teams and a Kanban-based Operations & Maintenance (O&M) workstream to ensure quality is continuously validated throughout delivery. Responsibilities include ...
Remote (U.S. only; excluding Hawaii and Alaska) Travel: Up to 3 times per year to Springfield, IL Job Summary: We are seeking a skilled and experienced Quality Analyst (QA) to support a large-scale ...
Quick apply
Remote (U.S. only; excluding Hawaii and Alaska) Travel: Up to 3 times per year to Springfield, IL Job Summary: We are seeking a skilled and experienced Quality Analyst (QA) to support a large-scale ...
Quality Assurance Analyst
$88K - $122K/yr
The QA Analyst will work closely with cross-functional partners to translate business and technical needs into functional and non-functional requirements and perform quality assurance activities to ...
Quality Assurance Analyst
$88K - $122K/yr
The QA Analyst will work closely with cross-functional partners to translate business and technical needs into functional and non-functional requirements and perform quality assurance activities to ...
Be Seen First
Quality Assurance Analyst (Remote) - $24/hr
Savannah, GA · Remote
$24/hr
Remote QA Specialist - $24/hr Pay: $24/hr. weekly pay/ full time Paid Training! Equipment provided and shipped! Must be flexible to work an 8hour shift between the hours of operation. M-Fri. ***Must ...
Quick apply
Be Seen First
Quality Assurance Analyst (Remote) - $24/hr
Savannah, GA · Remote
$24/hr
Remote QA Specialist - $24/hr Pay: $24/hr. weekly pay/ full time Paid Training! Equipment provided and shipped! Must be flexible to work an 8hour shift between the hours of operation. M-Fri. ***Must ...
POSITION SUMMARY We are seeking an experienced and proactive QA Analyst to join our dynamic ... This position is remote based within the United States. Candidates must be able to work from a U.S ...
POSITION SUMMARY We are seeking an experienced and proactive QA Analyst to join our dynamic ... This position is remote based within the United States. Candidates must be able to work from a U.S ...
Junior QA Analyst
Overland Park, KS · On-site +1
Kforce has a client in Overland Park, KS that is looking for a Junior QA Analyst for a short-term, remote, contract opportunity. Summary: The Junior QA Analyst will execute a wide variety of tests ...
Junior QA Analyst
Overland Park, KS · On-site +1
Kforce has a client in Overland Park, KS that is looking for a Junior QA Analyst for a short-term, remote, contract opportunity. Summary: The Junior QA Analyst will execute a wide variety of tests ...
Remote Qa Analyst information
See salary details
$16.11 - $20.43
5% of jobs
$20.43 - $24.76
8% of jobs
$28.64 is the 25th percentile. Wages below this are outliers.
$24.76 - $29.09
13% of jobs
$29.09 - $33.41
11% of jobs
$33.41 - $37.74
11% of jobs
The median wage is $38.64 / hr.
$37.74 - $42.07
13% of jobs
$42.07 - $46.39
12% of jobs
$47.80 is the 75th percentile. Wages above this are outliers.
$46.39 - $50.72
11% of jobs
$50.72 - $55.05
7% of jobs
$55.05 - $59.38
7% of jobs
$59.38 - $63.70
3% of jobs
$16
$40
$63
How much do remote qa analyst jobs pay per hour?
What Does a Remote QA Analyst Do?
The job duties of a remote quality assurance or QA analyst involve working to test websites, software, and computer products, find bugs, and troubleshoot issues. As a remote QA analyst, you fulfill these and other responsibilities in a remote location outside of a physical office. Once you have tested the products or systems and compiled your analysis, you typically report the results to your employer or client. Most remote QA analysts use automated testing software and data to create reports for their employers, and this analysis may include suggestions for areas of improvement.
What is the difference between Remote Qa Analyst vs Remote Software Tester?
| Aspect | Remote Qa Analyst | Remote Software Tester |
|---|---|---|
| Required Credentials | QA certifications, understanding of testing methodologies | Testing certifications, knowledge of testing tools |
| Work Environment | Collaborates with development teams, analyzes requirements | Executes test cases, reports bugs |
| Industry Usage | Used across software, web, and app development | Primarily in software and app development |
Remote Qa Analysts focus on analyzing quality assurance processes, requirements, and test planning, often working closely with teams to improve quality strategies. Remote Software Testers primarily execute test cases and identify bugs. While both roles require testing knowledge and certifications, Qa Analysts have a broader scope involving process analysis, whereas Software Testers focus on hands-on testing execution.
What are the key skills and qualifications needed to thrive as a Remote QA Analyst, and why are they important?
How does a Remote QA Analyst typically collaborate with development teams to ensure software quality?
What is a Remote QA Analyst?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Hotwire Communications rating
8.2
Based on 22 frontline employees who took The Breakroom Quiz
15th of 76 rated telecommunications companies
Job description
The Quality Assurance Analyst (QA) is responsible for monitoring the performance quality of our call center associates who deal with our existing and potential customers. The QAA will monitor inbound and outbound calls, chats, and email responses to assess the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing call center quality processes and procedures and making recommendations for enhancements to QA and training materials as needed to enhance the overall Hotwire Communications Concierge service excellence experience.
RESPONSIBILITIES:
- Participate in the design of call monitoring formats and quality standards.
- Use quality monitoring data management system to compile and track performance at team and individual levels.
- Perform call monitoring and provide trend data to the QA Manager and the Leadership team.
- Assist with coaching call center agents to improve call quality and create an exceptional customer experience.
- Coordinate and facilitate call calibration sessions for call center leadership staff to maintain consistency and objectivity in scoring and documenting audited customer interactions.
- Perform QA audits across multiple channels, including inbound/outbound calls, chats, and email.
- Provide actionable data to various internal support groups as needed.
- Prepare and analyze internal and external quality reports for management staff review.
- Participate in the processes for recurring partner requirements, service levels, reporting, change management, quality assurance, and Key Performance Indicators (KPI’s), including formal reporting requirements and meetings.
- Other duties as required or assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- 2-3 years of call center experience with 1 or more years of quality assurance related experience
- Bachelor’s degree (preferred)
- A strong understanding of the contact center environment and the role CX & Quality Assurance
- Working knowledge of Call Center concepts, practices and procedures
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Must embrace company principles and demonstrate understanding of Hotwire’s White Glove culture.
- Bi-lingual in Spanish a plus
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
What Hotwire Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom