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GoHealth Urgent Care

Access Management Analyst

Exempt Work Location: Remote Job Code: 711026 Job Summary The Access Management Analyst is ... Provision and deprovision user access to Epic, eCW, and enterprise applications based on role ...

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As of Jul 5, 2026, the average hourly pay for remote provisioning analyst in the United States is $32.82, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Provisioning Analyst vs Network Support Specialist?

AspectRemote Provisioning AnalystNetwork Support Specialist
CredentialsCertifications like CCNA, CompTIA Network+Similar certifications, often CCNA or CompTIA Network+
Work EnvironmentRemote or on-site, focusing on provisioning servicesPrimarily on-site or remote, troubleshooting network issues
Industry UsageTelecom, IT service providers, cloud servicesIT, telecommunications, enterprise networks
Job FocusConfiguring and deploying network equipment and servicesMaintaining, troubleshooting, and supporting network infrastructure

The main difference is that Remote Provisioning Analysts focus on configuring and deploying network services remotely, while Network Support Specialists handle troubleshooting and maintaining existing network infrastructure. Both roles require similar certifications and often work in related industries, but their core responsibilities differ.

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Access Management Analyst

Access Management Analyst

GoHealth Urgent Care

Remote

Full-time

Posted 11 days ago

GoHealth Urgent Care rating

6.5

Company rating: 6.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

You're more valuable than ever - And that's just how we'll make you feel.
Job Title: Access Management Analyst
Department: IT
Reports To: Manager, Identity and Access Management
Receives Direction From: Manager, Identity and Access Management
Direct Reports: None
Entity: Access Clinical Partners, LLC dba GoHealth Urgent Care
FLSA Status: Exempt
Work Location: Remote
Job Code: 711026
Job Summary
The Access Management Analyst is responsible for managing user access and security within the Epic, eCW - electronic health record (EHR) system and across enterprise applications. This role ensures that access is provisioned appropriately based on job roles, regulatory requirements, and organizational policies. The Access Management Analyst will collaborate with Teams across the Company such as urgent care center teams, Operations, People, EMR, Finance and IT to maintain a secure and efficient identity and access management (IAM) framework, supporting multi-market onboarding and application-specific IAM needs.
Qualifications
Education Required:
  • Bachelor's degree or equivalent experience.

Licenses/Certifications Required:
  • None

Work Experience Required:
  • 3+ years in Identity & Access Management (IAM) within an enterprise IT environment.
  • 1+ years of EPIC user security and provisioning.
  • 1+ years of EMR experience.

Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:
  • 3+ years of EPIC user security and provisioning.
  • Epic Security certification or proficiency in Epic security tools (e.g., User Templates, Role Editor, EMP, SER).
  • Certified in CompTIA+

Knowledge, Skills, and Abilities
  • This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills.
  • Experience conducting security baselines, platform health/performance monitoring, and risk reviews for IAM controls.
  • Strong working experience with Epic modules, IAM tools including automation tools for IAM tasks and identity concepts.
  • Strong understanding of healthcare compliance standards.
  • Excellent analytical, problem-solving, and communication skills.
  • Knowledge of ITIL practices and service management tools (e.g., ServiceNow, Zendesk).
  • Project management or change management experience in a healthcare IT environment.
  • Ability to lead cross-functional projects and mentor junior analysts.
  • Strong ability to adapt to changing needs in a fast-paced, evolving environment.
  • Strong organizational and Standard Operating Procedure (SOP) documentation skills.
  • Ability to work independently and in a team with strong collaboration skills.

Essential Duties and Responsibilities
Lifecycle & Role Engineering
  • Provision and deprovision user access to Epic, eCW, and enterprise applications based on role, department, and market.
  • Perform role mining and engineering to optimize RBAC (Role-Based Access Control) and ABAC (Attribute-Based Access Control) models.
  • Design and enforce advanced security policies aligned with Zero Trust principles.
  • Lead integration of IAM with HRIS and ERP systems for automated identity lifecycle management.

Epic Security & Strategic IAM Support
  • Configure and maintain Epic user security templates, roles, and profiles.
  • Serve as IAM lead for Epic upgrade projects and cross-functional initiatives.
  • Manage IAM-related deliverables in enterprise projects, including timelines and resource planning.
  • Troubleshoot complex access issues and perform root cause analysis for Epic and application-specific IAM incidents.

Multi-Market Onboarding Coordination
  • Coordinate onboarding workflows across multiple markets and business units.
  • Customize provisioning templates and workflows to meet compliance and operational requirements.
  • Track and report onboarding metrics and SLA adherence for executive dashboards.

Compliance & Risk Management
  • Lead internal and external audit support for IAM controls under HIPAA, SOX, GDPR.
  • Develop compliance dashboards and reporting for leadership.
  • Conduct risk assessments and recommend mitigation strategies for IAM vulnerabilities.

IAM Tools & Automation
  • Support IAM automation initiatives and integration with Okta, SailPoint, Entra and/or other identity providers.
  • Develop and maintain scripts or workflows to streamline repetitive IAM tasks.
  • Monitor IAM system health and performance.

Documentation & Knowledge Management
  • Maintain up-to-date documentation for Epic security policies, IAM processes, and onboarding procedures.
  • Provide training and guidance to end users and internal teams on IAM best practices.
  • Create and update knowledge base articles for internal teams and end users.
  • Maintain version control of workflows, issue/risk logs, and decision trackers.

Collaboration & Communication
  • Collaborate with People Team, Compliance, Security, and Application teams to ensure accurate and secure access provisioning.
  • Participate in Epic upgrade cycles, testing, and validation of security settings.

GoHealth Core Values
GoHealth's Core Values, listed below, are essential functions of this position:
  • Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
  • Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.
  • Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
  • Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
  • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Physical Requirements
  • Office Environment: Tasks may be conducted within a climate-controlled office setting.
  • Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position.
  • Travel: Travel may be required, including travel between Company locations and out-of-town destinations as needed.
  • Safety Equipment: May require the use of safety equipment for infection prevention.

[DO NOT EDIT BELOW THIS LINE]
Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time.
Equal Employment Opportunity Statement
The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.
ADA Accommodation Statement
Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion.
Compliance Statement
This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment.
Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy

What GoHealth Urgent Care employees say

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About GoHealth Urgent Care

Sourced by ZipRecruiter

At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems and staff our centers with the most knowledgeable providers. GoHealth Urgent Care has partnered with Northwell Health, New York State's largest health care provider and private employer, to create a network of over 50 urgent care centers throughout the New York City metro area and Long Island. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Atlanta, GA, US

Year founded

2014

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