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Remote Provisioning Analyst Jobs (NOW HIRING)

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides ... provisioning, password resets, Epic access requests, and basic application troubleshooting.

... provisioning, and ensuring a clear, efficient experience for data users across the VA enterprise ... This position is fully remote within the United States. Responsibilities • Gather and analyze ...

Provide access and provisioning support, including validating NDS privileges for fast-track users. * Track, monitor, and manage tickets in alignment with established service-level agreements (SLAs)

Epic SER Application Analyst Charlestown, MA/REMOTE 3-6 Months Description / Comment Junior Epic ... years of provisioning experience. Experienced with Security and SER build and maintenance via ...

Tax Analyst |100% Remote (WFH) Opportunity General Summary The successful candidate will become a ... Experience in public company ASC 740 income tax provisions. * Experience working for a publicly ...

SailPoint IAM Analyst Austin, TX (Remote within Texas) 6 months contract with possibility to ... provisioning/deprovisioning, single-sign-on, automated application access recertification and ...

Junior Epic SER Analyst 100% Remote Schedule - Monday through Friday, with an occasional Saturday Security certification w/minimum of 1-2 years of provisioning experience. Experienced with Security ...

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Remote Provisioning Analyst information

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How much do remote provisioning analyst jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for remote provisioning analyst in the United States is $32.82, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Provisioning Analyst vs Network Support Specialist?

AspectRemote Provisioning AnalystNetwork Support Specialist
CredentialsCertifications like CCNA, CompTIA Network+Similar certifications, often CCNA or CompTIA Network+
Work EnvironmentRemote or on-site, focusing on provisioning servicesPrimarily on-site or remote, troubleshooting network issues
Industry UsageTelecom, IT service providers, cloud servicesIT, telecommunications, enterprise networks
Job FocusConfiguring and deploying network equipment and servicesMaintaining, troubleshooting, and supporting network infrastructure

The main difference is that Remote Provisioning Analysts focus on configuring and deploying network services remotely, while Network Support Specialists handle troubleshooting and maintaining existing network infrastructure. Both roles require similar certifications and often work in related industries, but their core responsibilities differ.

More about Remote Provisioning Analyst jobs
What cities are hiring for Remote Provisioning Analyst jobs? Cities with the most Remote Provisioning Analyst job openings:
What are the most commonly searched types of Provisioning Analyst jobs? The most popular types of Provisioning Analyst jobs are:
What states have the most Remote Provisioning Analyst jobs? States with the most job openings for Remote Provisioning Analyst jobs include:

EHR Helpdesk Analyst- REMOTE

STI

Remote

$21 - $28.75/hr

Full-time

Posted 7 days ago


Job description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
Key Responsibilities
  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.