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Remote Project Analyst Jobs in Baltimore, MD (NOW HIRING)

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How much do remote project analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote project analyst in Baltimore, MD is $36.12, according to ZipRecruiter salary data. Most workers in this role earn between $24.86 and $43.94 per hour, depending on experience, location, and employer.

What is a remote project analyst?

A Remote Project Analyst is responsible for analyzing project data, monitoring progress, and ensuring tasks align with business goals, all while working remotely. They collaborate with teams, track key performance indicators, and provide insights to improve project efficiency. Their role often involves using project management tools, creating reports, and identifying potential risks. Effective communication and analytical skills are essential for success in this position.

What does a remote project analyst do?

As a Remote Project Analyst, your days often involve tracking project progress, analyzing data to identify risks or areas for improvement, preparing reports for stakeholders, and participating in virtual meetings. You’ll collaborate closely with project managers, technical teams, and other analysts to help ensure deliverables are on schedule and requirements are met. Expect to use project management and collaboration tools regularly to document findings, communicate updates, and support decision-making. This role offers a fast-paced, varied workflow well-suited to those who enjoy analytical work and proactive problem-solving in a remote setting.

What are the key skills and qualifications needed to thrive in the remote project analyst position, and why are they important?

To thrive as a Remote Project Analyst, you need strong analytical abilities, proficiency in project management methodologies, and a background in business or a related field. Familiarity with tools like Microsoft Project, Jira, Trello, and data analysis platforms such as Excel or Tableau is highly beneficial, as are certifications like PMP or CAPM. Exceptional communication, time management, and self-motivation skills help you excel in a virtual, collaborative environment. These skills ensure efficient project tracking, insightful analysis, and effective teamwork across distributed teams.

What are the most commonly searched types of Project Analyst jobs in Baltimore, MD?

The most popular types of Project Analyst jobs in Baltimore, MD are:

What are popular job titles related to Remote Project Analyst jobs in Baltimore, MD?

For Remote Project Analyst jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Project Analyst jobs in Baltimore, MD look for?

The top searched job categories for Remote Project Analyst jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Project Analyst jobs?

Cities near Baltimore, MD with the most Remote Project Analyst job openings:

Remote Project Analyst jobs near you
Infographic showing various Remote Project Analyst job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $75,135 per year, or $36.1 per hour.

Workforce Management Analyst II

System One

Baltimore, MD • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

WORKFORCE MANAGEMENT ANALYST (WFM / CONTACT CENTER) — REMOTE

Location: Remote (U.S.) — client site in Baltimore, MD (21224) Type: Contract-to-Hire (high possibility of extension) Schedule: 40 hours/week Pay (W2): USD 38.70/H

JOB OVERVIEW

In this role, you’ll support a Customer Service Center by analyzing historical call/transaction data and business drivers to forecast future workload trends and plan staffing levels. You’ll partner with business leaders to build capacity plans, create schedules, and respond to ad hoc workforce planning requests—ensuring strong coverage and service levels.

WHAT YOU’LL DO

  • Forecast call volume and staffing/resource needs (long-range capacity, day-of-week, and intraday forecasts).

  • Develop staffing plans and schedule recommendations to meet service objectives; continuously identify opportunities to improve staff levels, skill groups, and capacity plans.

  • Evaluate forecasting and scheduling performance and generate weekly schedules aligned to forecasted volumes and service level requirements.

  • Maintain scheduling/forecasting data integrity (headcount, schedule preferences, and related database inputs).

  • Design, build, and maintain reports/spreadsheets/databases tracking key service metrics; import data from other sources as needed.

  • Incorporate cyclical/periodic events into weekly, monthly, and annual workforce plans (including skill-based routing considerations).

  • Monitor and report schedule adherence.

  • Participate in forecasting/planning meetings; support special projects and assist with disaster recovery activities as needed.

REQUIRED QUALIFICATIONS

  • Bachelor’s degree, OR equivalent experience

    • In lieu of a Bachelor’s degree: additional 4 years of relevant experience (in addition to required experience)

  • 3+ years of experience in service center operations or scheduling/forecasting within a call center environment

  • Advanced Microsoft Excel (pivot tables, lookup functions, formulas, and data analysis techniques)

  • Strong analytical/problem-solving skills (trend identification, root cause analysis, actionable recommendations)

  • Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and contact center KPIs (AHT, ASA, Service Level, Occupancy, Abandonment Rate)

  • Experience with WFM/contact center platforms such as Genesys Cloud, NICE IEX/CXone, or similar systems

  • Strong communication and stakeholder management skills (present findings, collaborate across teams, influence decisions)

NICE TO HAVE

  • Experience building automated reporting or dashboards (e.g., Access, advanced Excel modeling)

  • Experience supporting skills-based routing environments and multi-skill scheduling

  • Strong experience with adherence monitoring and shrinkage planning

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI-

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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