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Remote Program Manager Jobs in Providence, RI (NOW HIRING)

In this role, you will manage and resolve support tickets related to our Human Resource Management ... Employee stock ownership and RRSP/401k matching programs * Lifestyle rewards * Remote work and more!

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

Remote - Michigan residents Do you have a strong eye for detail? This could be a great opportunity ... Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial ...

Employee stock ownership and RRSP/401k matching programs * Lifestyle rewards * Remote work and more! About DataVoice: DataVoice International's integrated utility management systems give utilities ...

Employee stock ownership and RRSP/401k matching programs * Lifestyle rewards * Remote work and more! About DataVoice: DataVoice International's integrated utility management systems give utilities ...

Fully remote (never coming onsite) Description: The Case Manager utilizes a collaborative process ... programs/services. Application and/or interpretation of applicable criteria and guidelines ...

Fully remote (never coming onsite) Description: The Case Manager utilizes a collaborative process ... programs/services. Application and/or interpretation of applicable criteria and guidelines ...

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Remote Program Manager information

See Providence, RI salary details

$38.9K

$108.6K

$158.6K

How much do remote program manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote program manager in Providence, RI is $108,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $133,900.00 per year, depending on experience, location, and employer.

How do Remote Program Managers effectively coordinate cross-functional teams in a virtual environment?

Remote Program Managers often rely on clear communication strategies and digital collaboration tools to coordinate cross-functional teams spread across different locations. Regular virtual meetings, setting clear objectives, and using project management software help ensure everyone stays aligned and projects progress smoothly. Building strong relationships and fostering an inclusive team culture are also crucial for overcoming the challenges of remote work. Successful remote program managers are proactive in addressing time zone differences and ensuring transparent information flow to avoid misunderstandings.

What Does a Remote Program Manager Do?

A remote program manager works for a client or an organization to manage a program or special project. This position is similar to any other program or project manager position, except that you work from home. You plan and coordinate with the project team to ensure that the program stays on schedule and within the budget. Common responsibilities include monitoring project progress and coordinating with the different team members and departments involved in the project. Your other duties may include solving any problems that might occur over a program’s life cycle and communicating with any outside stakeholders or supervisors.

What are the key skills and qualifications needed to thrive as a Remote Program Manager, and why are they important?

To thrive as a Remote Program Manager, you need strong project management expertise, organizational skills, and a background in business or related fields, often supported by a bachelor's degree and experience in managing cross-functional teams. Familiarity with project management tools like Asana, Jira, or Trello, and certifications such as PMP or Agile/Scrum are highly beneficial. Exceptional communication, leadership, and problem-solving skills help build trust and drive results in virtual environments. These capabilities ensure that complex projects are delivered on time and within scope while maintaining cohesion and motivation across distributed teams.

What is a Remote Program Manager?

A Remote Program Manager is a professional responsible for overseeing and coordinating multiple projects or initiatives within an organization, while working remotely from a location outside of a traditional office. They manage teams, set goals, track progress, and ensure that all project elements align with the organization's objectives. Remote Program Managers utilize digital tools for communication, collaboration, and reporting, and must excel in time management and virtual leadership. Their role is crucial for organizations with distributed teams or a remote-first work culture.

What is the difference between Remote Program Manager vs Remote Project Manager?

AspectRemote Program ManagerRemote Project Manager
ResponsibilitiesOversees multiple projects, aligns them with strategic goals, manages stakeholdersManages individual projects, ensures timely delivery, handles project scope and resources
CredentialsTypically requires PMP, PgMP, or similar certificationsOften requires PMP or CAPM certification
Work EnvironmentCoordinates across multiple teams and projects remotelyFocuses on specific projects, often remote or hybrid
Industry UsageCommon in large organizations, tech, and consulting firmsWidely used across industries for project execution

Remote Program Managers focus on overseeing multiple projects and aligning them with strategic objectives, requiring broader skills and certifications. Remote Project Managers handle individual projects, emphasizing delivery and scope management. Both roles are vital in remote work environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Remote Program Manager jobs in Providence, RI? For Remote Program Manager jobs in Providence, RI, the most frequently searched job titles are:
What job categories do people searching Remote Program Manager jobs in Providence, RI look for? The top searched job categories for Remote Program Manager jobs in Providence, RI are:
What cities near Providence, RI are hiring for Remote Program Manager jobs? Cities near Providence, RI with the most Remote Program Manager job openings:
Infographic showing various Remote Program Manager job openings in Providence, RI as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $108,559 per year, or $52.2 per hour.
(Remote) Support Analyst

(Remote) Support Analyst

Cayenta

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly.

In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user challenges, requiring strong troubleshooting skills and a solid understanding of ERP systems.

This is an opportunity to deepen your knowledge of enterprise software while working directly with customers across North America. We are seeking candidates with strong software proficiency and experience in HR and payroll processes who are comfortable working in a remote environment.

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be:

  • Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
  • Monitor the support queue, take ownership of new tickets, and reassign as needed
  • Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and resolve complex issues
  • Troubleshoot application, data, architecture, and interface-related problems
  • Communicate proactively with customers, providing clear updates and managing expectations throughout the resolution process
  • Develop deep functional and technical knowledge of our ERP applications, with a focus on Human Resources and Payroll modules
  • Identify root causes and provide recommendations to prevent recurring issues
  • Understand support service agreements and appropriately scope requests outside of standard support
  • Contribute ideas for product and process improvements

What we are looking for:

  • Experience supporting or working with ERP systems, particularly in Human Resources and Payroll
  • Strong technical aptitude with proven troubleshooting and problem-solving skills
  • Experience delivering solutions, services, or support within HR, payroll, finance, or accounting environments is preferred

Customer Support Qualifications:

  • Excellent communication skills, with the ability to clearly explain technical concepts and manage customer expectations
  • Ability to manage multiple priorities and support tickets simultaneously in a fast-paced environment
  • Strong analytical skills with the ability to make sound, independent decisions
  • Self-motivated, adaptable, and able to work both independently and collaboratively within a team

Technical Qualifications

  • Preferred software experience in applications based in at least one of the following: SQL, PL/SQL, Uniface, Acucobol
  • Experience in troubleshooting APIs and/or web services preferred.
  • Knowledge of Apache Tomcat configuration and troubleshooting is preferred.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

Compensation Range:

60K-75K

About Cayenta:

Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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