Remote Program Manager Jobs in Delaware, OH (NOW HIRING)

About SafeinHome: SafeinHome provides Remote Supports for people with intellectual and developmental disabilities and older adults. Our services combine assistive technology with trained human support available 24 hours a day, 7 days a week. This approach supports people in living more independently while remaining safe in their homes and communities.

Job Overview
The Marketing Program Manager — Ambassador & Events plays a key role in expanding SafeinHome’s visibility, credibility, and community engagement through structured programs and high-impact external presence. This position serves as a central coordinator for initiatives that amplify trusted voices within the disability community and connect stakeholders to SafeinHome’s mission and outcomes.

Working under the leadership of the Marketing Director, the role requires strong organizational skills, relationship-building ability, and disciplined program execution to ensure initiatives are consistent, mission-aligned, and results-oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES including, but not limited to:

Ambassador Program Development & Management

· Design, launch, and continuously improve SafeinHome’s Ambassador Program.

· Recruit ambassadors from individuals, families, providers, and case managers who can authentically represent SafeinHome’s Remote Supports Services.

· Develop onboarding, training, and communication materials to prepare ambassadors for public engagement.

· Coordinate speaking opportunities for ambassadors at conferences, meetings, webinars, and community events.

· Support ambassadors in providing testimonials, advisory input, and social sharing aligned with brand guidelines.

· Ensure respectful and accurate representation of the disability community.

· Maintain ongoing communication and relationship management with ambassadors.

· Track participation, engagement, and outcomes to evaluate program effectiveness.

· Monitor referrals, speaking engagements, and other measurable impacts tied to ambassador activity.

· Collaborate with internal stakeholders to align ambassador messaging with organizational priorities.

Trade Show & Event Management

· Partner with marketing leadership and internal stakeholders to identify and prioritize events aligned with organizational goals.

· Plan and execute SafeinHome’s presence at large national and local conferences.

· Manage booth logistics, including materials, displays, shipping, and on-site setup coordination.

· Coordinate with vendors and conference organizers to ensure smooth execution.

· Organize hosted events and tours, including logistics and attendee coordination.

· Develop and implement lead capture processes using Zoho and other tools.

· Coordinate staffing and engagement planning for events.

· Oversee post-event follow-up processes to maximize relationship development and lead conversion.

· Track event performance, including reach, engagement, and lead generation.

Program Management, Reporting & Coordination

· Maintain organized tracking systems using Zoho, spreadsheets, and internal tools.

· Monitor program reach, engagement, speaking activity, and referral impact.

· Prepare regular reports for the Marketing Director on program performance and opportunities for improvement.

· Coordinate closely with internal and external stakeholders, including advocacy groups and community partners.

· Ensure all activities reflect SafeinHome’s mission, values, and messaging.

Additional Marketing Support & Professional Conduct

· Assist with broader marketing initiatives as needed, including campaigns, content development, and special projects.

· Provide operational support to the Marketing Director on priority initiatives.

· Contribute to activities that strengthen SafeinHome’s visibility, credibility, and growth.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in a related area is preferred
• Minimum 5–7 years of experience working within the intellectual and developmental disability community (e.g., service providers, advocacy organizations, case management, human services, healthcare, or related settings)

SKILLS AND ABILITIES:

· Mission-driven with a commitment to improving outcomes for people with disabilities.

· Relationship-oriented and comfortable working with diverse stakeholders.

· Highly organized and detail-focused.

· Able to manage multiple projects simultaneously.

· Professional, empathetic, and trustworthy in representing sensitive subject matter.

· Self-directed while collaborating effectively under leadership guidance.

· Coordinating programs, initiatives, or community engagement activities.

· Strong organizational and project management skills.

· Excellent interpersonal and communication abilities.

· Planning or supporting conferences, events, or community activities.

· Proficiency with CRM systems (Zoho preferred) and spreadsheets.

· Complete and comprehensive understanding/proficiency with all Company Policies and Procedures.

· Comprehensive and ongoing understanding of all Company software systems required to perform the Marketing Program Manager position job function.

· Demonstrates the ability to be kind, compassionate, empathetic, respectful, and patient

· Manages time effectively and efficiently.

· Maintains close attention to detail.

· Demonstrates ability to multitask on a daily basis.

TRAVEL REQUIREMENT:

Minimal (up to 25% of work time & occasional overnight travel).