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Remote Production Support Jobs in Washington (NOW HIRING)

Hirekeyz Inc

SAP Analyst FM

Washington, DC · Remote

Remote (but no West Coast) Duration: Long Term Contract Provides expert level business process ... Experience in post go-live production support and break/fix. * Focus on customer service and ...

TEEMA

Salesforce Health Cloud Dev II

Washington, DC · Remote

$102K - $117K/yr

... that support critical healthcare operations. This fully remote opportunity is ideal for a ... production support, troubleshooting, and Agile Scrum ceremonies. You'll also collaborate with ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Developing a strong understanding of the products or services they support. • Collaboration:

Cogent People Inc

Site Reliability Engineer

Columbia, MD · On-site +1

$55.50 - $73.75/hr

Hybrid Columbia MD 3 times per week OR Remote (as applicable to role) Work Authorization ... Participate in incident response activities and production support * Perform root cause analysis ...

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Remote Production Support information

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are popular job titles related to Remote Production Support jobs in Washington? For Remote Production Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Production Support jobs in Washington look for? The top searched job categories for Remote Production Support jobs in Washington are:
What cities in Washington are hiring for Remote Production Support jobs? Cities in Washington with the most Remote Production Support job openings:
Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sr Software Engineer - Java & APIs (Night Shift)

System One

Reston, VA • Remote

$79/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Job Title: Java Developer - Night Shift Location: Reston, VA Type: Contract to Hire Compensation: $79/HR Work Model: Hybrid – onsite and remote

Overview

Important Requirements (Please Read Before Applying)

  • Night shift role (final schedule assigned after onboarding)
  • Rotating weekend coverage required
  • Onsite interview required
  • 2 to 3 weeks onsite training required

This is a hands on engineering plus production support role supporting high visibility, mission critical systems.

About the Role

We are looking for a Senior Software Engineer with strong Java, API, and production support experience to build, maintain, and support enterprise scale applications used by tens of thousands of users.

This role is ideal for engineers who:

  • Thrive in high impact, fast response environments
  • Enjoy solving complex production issues
  • Can balance development plus operational support
  • Are comfortable working independently during overnight hours

What You Will Do

  • Design, build, and enhance enterprise Java applications and APIs
  • Troubleshoot and resolve critical production issues in real time
  • Develop and execute unit tests and automated test cases
  • Support and improve system performance, reliability, and scalability
  • Work across teams to deliver high availability systems at scale
  • Contribute to architecture decisions and system design
  • Maintain and improve CI CD pipelines, code quality, and deployment processes
  • Mentor junior engineers and contribute to team best practices

What You Bring (Required)

  • 5 or more years of software engineering experience
  • Strong Java development experience (Java JEE, Spring ecosystem)
  • Experience building and supporting REST APIs or web services
  • Production support experience (this is critical)
  • Experience with:
    • Spring Boot, MVC, Integration
    • Hibernate or similar ORM frameworks
    • SQL and database design
    • CI CD tools (Jenkins, Maven, etc.)
  • Front end basics: HTML, JavaScript, CSS
  • Strong troubleshooting and problem solving skills
  • Ability to work independently during overnight shifts

Nice to Have

  • API Management (APIM) experience
  • Experience with Angular or React
  • Knowledge of OAuth2, SSO, or security frameworks
  • Experience with cloud platforms (AWS or Azure)
  • Exposure to Big Data technologies

What Sets You Apart

  • You write clean, efficient, production ready code
  • You stay calm under pressure and can resolve critical issues quickly
  • You are comfortable owning systems end to end
  • You proactively identify improvements and drive them forward

Reality of the Role (No Surprises)

This is not a typical 9 to 5 development role. You will be:

  • Working overnight shifts
  • Supporting live production systems
  • Handling high priority issues in real time

In return, you will have:

  • High ownership and visibility
  • Opportunity to work on large scale, mission critical systems
  • A team that values strong, reliable engineers
  • An opportunity to convert to a full-time employee of the client, based on eligibility and performance.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-1 #LI-AJ1

Ref: #851-Rockville-S1