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Remote Production Support Jobs in Washington (NOW HIRING)

ATCC

Product Manager

Gaithersburg, MD · On-site +1

$115K - $130K/yr

Seeking a Product Manager - Media & Reagents, ideally with a background in life sciences and ... remote with a preference for local candidates. Join ATCC and be part of a team that supports the ...

ATCC

Product Manager

Gaithersburg, MD · On-site +1

$115K - $130K/yr

... a remote Product Manager, Microbiology portfolio . This Product Manager is responsible for ... Join ATCC and be part of a team that supports the global scientific community with trusted ...

Proofpoint

Staff Product Support Engineer

Washington, DC · On-site +1

Responding to technical support ticket and providing remote support to customers * Working with ... Manage product escalations, function as a liaison between customers, and various levels of product ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... productivity tools. * Collaborate with cross-functional IT teams-including network, systems ...

Sierra7

Be Seen First

Part-Time Inpatient Medical Coder (REMOTE)

Mclean, VA · Remote

$19.25 - $24.25/hr

We are seeking experienced Remote Part-Time Inpatient Medical Coders to support the Department of ... Meet productivity standards while maintaining 95% coding accuracy . * Follow VA and site-specific ...

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Remote Production Support information

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are popular job titles related to Remote Production Support jobs in Washington? For Remote Production Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Production Support jobs in Washington look for? The top searched job categories for Remote Production Support jobs in Washington are:
What cities in Washington are hiring for Remote Production Support jobs? Cities in Washington with the most Remote Production Support job openings:
Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

SAP Infrastructure Consultant - Remote

Main Sail LLC

Arlington, VA • Remote

$80 - $110/hr

Contractor

Re-posted 14 days ago

Job description

SAP Infrastructure Consultant
Main Sail LLC is looking for an SAP Infrastructure Consultant for a multi-year SAP production support contract.
Key responsibilities include:
  • Support SAP infrastructure across compute, storage, OS, network, and virtualization layers in hybrid environments.
  • Provision and maintain SAP-ready infrastructure on AWS, Azure, or GCP with performance and resilience focus.
  • Enable S/4HANA, Fiori, and HANA infrastructure requirements, including sizing, patching, and operational support.
  • Support HA/DR architecture, backup infrastructure, failover readiness, and recovery exercises.
  • Monitor system health and automate infrastructure operations using standardized deployment and support patterns.
  • Partner with Basis, DBA, security, and middleware teams to resolve platform bottlenecks quickly.
  • Support cybersecurity controls, identity integrations, and infrastructure hardening for SAP estates.
  • Contribute to BTP, integration, and cloud-connected architecture requirements where infrastructure dependencies exist.
  • Maintain operational documentation, SLA alignment, and platform governance metrics.
  • Require adaptability, problem-solving, and clear communication with both technical and business stakeholders.


Required Skills:
  • Active Top Secret Clearance.
  • Experience with SAP infrastructure landscape.
  • Experience monitoring SAP system health.
  • Experience with SAP cloud solutions.
  • Ability to coordinate with BASIS teams.
  • Ability to communicate issues and solutions to leadership.
  • Ability to maintain relevant documentation.
  • CompTIA Security+ Certification.
  • CompTIA Linux+ Certification.


Work Location: 100% Remote.
Period of Performance: 1 base year, 4 client option years.
** Citizenship requirements with active eligibility from government background investigation required.**