Silver Spring, MD (Remote Possible) Duration: 6 Months Pay Rate Range: Depends on Experience (W-2 all inclusive rate) Essential Functions: Providing Production Support for Epic OpTime and Anesthesia ...
Silver Spring, MD (Remote Possible) Duration: 6 Months Pay Rate Range: Depends on Experience (W-2 all inclusive rate) Essential Functions: Providing Production Support for Epic OpTime and Anesthesia ...
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Remote Production Support information
See Washington salary details
$12.25 - $18.02
14% of jobs
$20.28 is the 25th percentile. Wages below this are outliers.
$18.02 - $23.79
29% of jobs
The median wage is $28.27 / hr.
$23.79 - $29.55
9% of jobs
$29.55 - $35.32
5% of jobs
$35.32 - $41.09
3% of jobs
$41.09 - $46.85
5% of jobs
$46.85 - $52.62
4% of jobs
$57.43 is the 75th percentile. Wages above this are outliers.
$52.62 - $58.39
6% of jobs
$58.39 - $64.15
7% of jobs
$64.15 - $69.92
6% of jobs
$69.92 - $75.69
10% of jobs
$12
$39
$75
How much do remote production support jobs pay per hour?
How to make $1000 a week remote?
How can I make 2000 a week working from home?
What are the key skills and qualifications needed to thrive in the Remote Production Support position, and why are they important?
To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.
What are some common challenges faced by Remote Production Support professionals, and how can I prepare for them?
Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.
How to make 80000 a year working from home?
What job makes $10,000 a month without a degree?
What is a Remote Production Support job?
A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

Job description
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
Title: EPIC OpTime Build Support
Industry: Healthcare
Location: Silver Spring, MD (Remote Possible)
Duration: 6 Months
Pay Rate Range: Depends on Experience (W-2 all inclusive rate)
Essential Functions:
Providing Production Support for Epic OpTime and Anesthesia modules
Performing development, design, build, and validation of changes in the system.
Translating business requirements into technical solutions.
Managing work via Remedy Work orders.
Required Experience:
EPIC OpTime Certification
Ability to perform system configuration (build)
Ability to troubleshoot issues/problems within the system.
Ability to work with our testing team, physicians, and end users to understand what is needed.
Preferred Experience:
Certifications with other EPIC modules (Ambulatory, Anesthesia, etc.)
Bachelors Degree
Good communication skills
Ability to work with ambiguity
Multi-tasking skills
Skills to be successful in this role:
Good interpersonal Skills and solid experience supporting OpTime and Anesthesia
All your information will be kept confidential according to EEO guidelines.