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Remote Production Support Engineer Jobs in Seattle, WA

Aquent

Systems Support Engineer

Tacoma, WA · On-site +1

$55 - $58/hr

Join a team where your contributions directly enhance the productivity of engineers shaping the ... Initially, focus on helping customers resolve issues connecting to remote development environments ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site +1

$90K - $130K/yr

Manage complex workflows for syncing between Atlassian product instances as well as automatic ... remote work is optional on Mondays and Fridays. * Travel: Travel is required, * Motor Abilities:

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap * Own technical troubleshooting and support for covered ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap * Own technical troubleshooting and support for covered ...

Buildkite

Sr. DevOps Support Engineer

Pacific, WA · Remote

$143K - $183K/yr

This role is remote and requires someone to be located in the US, Pacific Standard Time. What You ... Act as a voice for customers, ensuring their feedback shapes internal product and process ...

KEYENCE

Field Application Engineer '27

Kirkland, WA · On-site +1

$53K - $80K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

DocuSign

Software Engineer

Seattle, WA · On-site +1

$140K - $206K/yr

... monitoring and production support * Partner with design and product to ensure accessibility ... Employee divides their time between in-office and remote work. Access to an office location is ...

KP LLC

Data Processing Programmer

Renton, WA · On-site +1

$80K - $110K/yr

KP is looking for a Hybrid/Remote Data Processing Programmer . The ideal candidate possesses strong ... Quality Assurance & Production Support * Perform testing, validation, troubleshooting, and ...

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Remote Production Support Engineer information

See Seattle, WA salary details

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$91

How much do remote production support engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote production support engineer in Seattle, WA is $54.59, according to ZipRecruiter salary data. Most workers in this role earn between $45.96 and $59.90 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Seattle, WA? The most popular types of Production Support Engineer jobs in Seattle, WA are:
What are popular job titles related to Remote Production Support Engineer jobs in Seattle, WA? For Remote Production Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Seattle, WA look for? The top searched job categories for Remote Production Support Engineer jobs in Seattle, WA are:
Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $113,554 per year, or $54.6 per hour.

Software Engineer - Production Support

LauraMac, LLC

Mercer Island, WA • Remote

Full-time

Re-posted 17 days ago

Job description

 

  • Job Summary:

    LauraMac's mission is to enable our clients to work smarter and make more informed and confident decisions in the capital markets. We are building platform(s) to improve the efficiency and liquidity of the residential mortgage ecosystem.

    We are looking for an accomplished and motivated Software Developer with strong Java, Angular, Node.JS, REST API, Spring Boot, JavaScript, MySQL, and AWS background to support our SaaS platform. You will work on high-performance, robust, elegant, and modern applications which are cross-browser and cross-device. You will join a talented team with both front-end and back-end engineers where you will play an important role in supporting the next-generation microservice-based system in an Agile environment.

    Why is this the right job for you?

    • Are you curious, passionate, and motivated?
    • Do you believe you can design and build a product to change the way an industry works?
    • Do you want to work on a team of smart, quirky, headstrong, and motivated industry professionals with a vision?
    • Do you want to have the cell number of the CEO of the Company you can call at any time?
    • Do you want to know and be able to talk to the investor who funded the firm?

    Roles and Responsibilities:

    • Perform application support using Java, Angular, Node.js, and MySQL.
    • Perform production support using AWS CloudWatch, Cognito, Secrets Manager, and New Relic.
    • Perform CI/CD support using BitBucket, Docker, and AWS Cloud Formation.
    • Work closely and collaboratively with both onshore and offshore teams.
    • Provide technical assistance and support as required.

    Minimum Requirements:

    • B.S. Degree or higher in Computer Science or related technical discipline.
    • Extensive hands-on Java skills including Java 8+, Spring Boot, JPA, SQL.
    • Extensive hands-on latest Angular, JavaScript, and Node.js skills.
    • Extensive hands-on experience in AWS eco-system including CloudWatch, Cloud Formation, SQS, SNS, ECS, and Lambda.
    • Hands-on experience in BitBucket/AWS integration or other CI/CD tools.
    • Experience in New Relic or other Application Performance Monitoring tools.
    • Experience with JIRA and Confluence or similar tools in an Agile environment.
    • Thorough orientation towards code reviews, coding standards, design standards, and code documentation.
    • Excellent oral and written communication skills.
    • Positive and cooperative attitudes to solve business problems in a team environment.

    Preferred Qualifications:

    • Experience with Java performance tuning and troubleshooting.
    • Experience with AWS RDS, Redshift, Glue, or other ETL tools.

Location: 

  • Remote

**Notice of AI-Assisted Resume Screening**
This employer may use artificial intelligence and algorithmic tools to review resumes and support initial applicant assessments. While these tools enhance efficiency, they are monitored by our team to promote fair and unbiased decision-making-and we uphold all applicable federal and state antidiscrimination laws (including Title VII and the ADA).
Where required by law, we provide this notice in accordance with applicable regulations.

If you prefer not to have your application evaluated using AI, you may request an alternative review process in writing by contacting hr.optout@lauramac.com.  We will make reasonable efforts to accommodate such requests in accordance with applicable laws.  Note, if you submit your application through an automated portal or process, we cannot guarantee AI will not be used as part of the process.

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