Remote Product Operations Analyst Jobs in Indiana

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

About VIAVI Solutions

VIAVI Solutions (NASDAQ: VIAV) is a global leader in network test, monitoring, and assurance solutions for communications service providers, enterprises, and network equipment manufacturers. VIAVI designs hardware, software, and systems that enable planning, deployment, certification, monitoring, and optimization of fiber networks, including Centralized Fiber Test systems.

We are the people behind the products that help keep the world connected - at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company to question, to collaborate and to push for solutions that will delight our customers.

Position Summary

VIAVI is seeking a Regional Product Manager (RPM) to drive gotomarket success and business growth for its Remote Fiber Test Systems (RFTS) portfolio across the North American service provider market.

This role is focused on market development, customer engagement, and commercial execution, acting as the regional interface between global product teams and serviceprovider customers. You will shape how VIAVI's remote fiber monitoring solutions are positioned, adopted, and expanded across Tier1 and Tier2 operators, openaccess networks, utilities, and mobile backhaul providers.

This is an ideal role for a candidate who understands how service providers buy, deploy, and operate fiber networks, and who excels at turning technology into clear value propositions, scalable deployments, and revenue growth.

Key Responsibilities

GoToMarket & Market Development

• Own regional gotomarket execution for VIAVI's Remote Fiber Test Systems portfolio, including ONMSi and remote test heads into the market
• Develop and execute regional market strategies aligned with serviceprovider priorities such as network expansion, operational efficiency, and network reliability
• Build strong customer and ecosystem intimacy across operators, system integrators, and partners
• Ensure ongoing alignment with BU objectives, enabling all functions that must execute to capture market share
• Identify new market opportunities and expansion vectors within access, metro, and backbone networks

Customer Engagement & Business Growth

• Lead customerfacing engagements with network engineering, operations, and architecture teams
• Act as Solution Evangelists, leveraging customer / industry knowledge specific to technology segment
• Validate and develop use cases and market readiness
• Support proofofconcepts, trials, and early deployments to accelerate adoption and scale
• Develop business cases and ROI narratives that resonate with serviceprovider decision makers

Regional Voice of Customer

• Act as a trusted advisor to customers by mapping operational challenges to VIAVI solutions
• Capture regional serviceprovider requirements, workflows, and constraints and feed them back to global PLM and R&D
• Influence global roadmaps and feature prioritization through market input
• Provide insights on competitive positioning, regional standards, and commercial models
• Ensure regional needs and solution value are understood across Sales, Marketing, Services, and Product teams
• Provide technical feedback to the BU, assisting on product improvements and roadmap prioritization

Sales Enablement & Internal Execution

• Enable Sales and Sales Engineering teams through training, positioning, and usecase storytelling
• Develop customerfacing content, presentations, and sales plays tailored to serviceprovider audiences
• Partner with Services and TAC to ensure customer success and satisfaction
• Align closely with global PLM to ensure consistent messaging and expectations
• Support strategic bids, tenders, and largescale network programs
• Support Regional Marketing and Sales events
• Manage sales development activities during early stage of product launch
• Support pricing, packaging, and commercial models based on regional deployment patterns and competitive dynamics

Pre-Requisites / Skills / Experience Requirements:

Required skills and Qualifications:

• Bachelor's degree in Engineering, Telecommunications, Computer Science, or related discipline
• 5+ years of experience in the North America telecom market covering product marketing, solutions marketing, systems engineering, or business development
• Strong understanding of serviceprovider fiber network and technologies, including PON, pointtopoint access and Metro, longhaul fiber architectures
• Experience engaging directly with serviceprovider customers and supporting complex sales cycles
• Ability to translate technical capabilities into clear market value and business case ROI that unlocks customer investments
• Prior experience working for a communications service provider, fiber infrastructure company, or network equipment vendor preferred
• Understands OTDRbased remote fiber test and monitoring platforms testing and use cases (ONMSi or similar)
• Familiar with OSS/NOC environments and operational KPIs (availability, MTTR, SLA) with network operations

Key Competencies

• Strong customerfacing and commercial mindset
• Ability to influence and challenge processes or methods
• Excellent communication and presentation skills
• Strategic thinking combined with handson execution
• Comfortable operating in fastmoving, multistakeholder environments
• Fluent in English
• Willing to travel (typically 50% expected)

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.