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Remote Pos Technical Support Jobs in Rochester, NY

Mindex

Data Engineer - Remote

Rochester, NY · On-site +1

$90K - $140K/yr

Develop and support data ingestion pipelines using tools such as Informatica, Fivetran, or Openflow ... We combine deep technical expertise with a collaborative culture that empowers our employees to ...

Mindex

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

Develop and support data ingestion pipelines using tools such as Informatica, Fivetran, or Openflow ... We combine deep technical expertise with a collaborative culture that empowers our employees to ...

Mindex

Oracle CPQ Engineer - Remote

Rochester, NY · Remote

... that support pricing, subscriptions, approvals, and integrations for an AI-assisted quoting ... Serve as the Oracle CPQ technical expert for a client engagement, guiding solution design through ...

Mindex

Oracle CPQ Engineer - Remote

Rochester, NY · On-site +1

... that support pricing, subscriptions, approvals, and integrations for an AI-assisted quoting ... Serve as the Oracle CPQ technical expert for a client engagement, guiding solution design through ...

Mindex

Data Engineer - Remote

Rochester, NY · Remote

$90K - $140K/yr

Develop and support data ingestion pipelines using tools such as Informatica, Fivetran, or Openflow ... We combine deep technical expertise with a collaborative culture that empowers our employees to ...

Mindex

Oracle CPQ Engineer - Remote

Rochester, NY · Remote

... that support pricing, subscriptions, approvals, and integrations for an AI-assisted quoting ... Serve as the Oracle CPQ technical expert for a client engagement, guiding solution design through ...

L3HHCM20

Senior Manager, Image Science Engineer

Rochester, NY · On-site +1

$133K - $247K/yr

... remote sensing, and data exploitation solutions. Provides technical leadership, mentorship, and ... Lead and support Image Science personnel across multiple programs and technical efforts. * Provide ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Rochester, NY

Remote Pos Technical Support information

See Rochester, NY salary details

$14

$25

$44

How much do remote pos technical support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote pos technical support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are the most commonly searched types of Pos Technical Support jobs in Rochester, NY? The most popular types of Pos Technical Support jobs in Rochester, NY are:
What are popular job titles related to Remote Pos Technical Support jobs in Rochester, NY? For Remote Pos Technical Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Rochester, NY look for? The top searched job categories for Remote Pos Technical Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Pos Technical Support jobs? Cities near Rochester, NY with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you
Data Engineer - Remote

Data Engineer - Remote

Mindex

Rochester, NY • On-site, Remote

$90K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Job description

Mindex is looking for a Data Engineer with strong SQL and data analysis instincts to join a growing data platform team. In this role, you'll build and maintain data pipelines, models, and transformations in Snowflake using DBT and turn raw, messy source data into reliable, analysis-ready datasets.
The single most important skill for this role is data analysis ability: the capacity to dig into unfamiliar source systems, understand what the data means, surface data quality issues, and make well-reasoned decisions about how to model and use it. Strong communication skills are equally important. You'll need to document your findings and decisions clearly for both technical and non-technical audiences.
Compensation
$90,000 - $140,000
What You'll Accomplish
  • Build and maintain DBT models (Core), including models, tests, macros, and lineage documentation
  • Design and optimize Snowflake objects, dynamic tables, views, and schemas, for performance and clarity
  • Develop and support data ingestion pipelines using tools such as Informatica, Fivetran, or Openflow
  • Profile and analyze source data from complex, multi-domain systems (HRIS, payroll, client platforms) to surface quality issues and inform modeling decisions
  • Write advanced SQL to investigate data, validate transformations, and answer ad hoc business questions
  • Collaborate with data architects to implement canonical data models and ensure consistency across domains
  • Document data quality findings, transformation logic, and modeling decisions in a clear and defensible way

Requirements
  • 3+ years of hands-on experience with advanced SQL
  • 2+ years of experience with DBT Core (models, tests, macros, sources, lineage)
  • 2+ years of experience with Snowflake (dynamic tables, views, performance tuning, schema design)
  • Experience with data ingestion/replication tooling such as Informatica, Fivetran, or Openflow
  • Demonstrated ability to profile and analyze source data from complex or poorly documented systems
  • Proficiency in Python for data processing and pipeline support
  • BS degree in Computer Science, Data Science, Engineering, or equivalent experience
Why Join Mindex?
For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.
In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.
Benefits
  • Fully Remote Work Environment
  • Flexible Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life and Disability Insurance
  • Professional Development Opportunities
Additional Information
Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.
Physical Requirements/Conditions:
Prolonged periods sitting at a desk and working on a computer
No heavy lifting is expected. Exertion of up to 10 lbs.

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