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Remote Phone Counselor Jobs in Silver Spring, MD

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Licensing Manager

Gaithersburg, MD · Remote

$100K - $120K/yr

... health, is seeking a remote Licensing Manager with deep experience negotiating complex ... Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and ...

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Remote Phone Counselor information

See Silver Spring, MD salary details

$13

$24

$35

How much do remote phone counselor jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote phone counselor in Silver Spring, MD is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.07 per hour, depending on experience, location, and employer.

How does being a Remote Phone Counselor affect collaboration with colleagues and supervision?

As a Remote Phone Counselor, you will primarily interact with clients independently, but regular collaboration with colleagues and supervisors is maintained through virtual meetings, case consultations, and debriefing sessions. Many organizations use secure communication platforms for team check-ins and ongoing training, ensuring you have support and can share best practices. While the remote setup offers flexibility, it also requires proactive communication to stay connected and aligned with your team. This environment fosters both autonomy and a strong sense of teamwork, as counselors support each other in managing challenging cases.

What are remote phone counselors?

Remote phone counselors are trained professionals who provide counseling, support, or crisis intervention services over the phone, rather than in person. They typically work from home or another remote location, assisting clients with mental health concerns, emotional distress, or specific issues like addiction or relationship problems. These counselors listen, offer guidance, and help clients develop coping strategies. Remote phone counseling allows clients to access support conveniently and confidentially from anywhere.

What are the key skills and qualifications needed to thrive as a Remote Phone Counselor, and why are they important?

To thrive as a Remote Phone Counselor, you generally need a background in psychology, counseling, or social work, often supported by relevant licensure or certifications. Familiarity with telecommunication platforms, secure data management systems, and crisis intervention protocols is essential. Strong active listening, empathy, and resilience help build trust and effectively support clients through difficult situations. These skills and qualifications are crucial for providing effective, confidential support and ensuring client well-being in a remote environment.
What are popular job titles related to Remote Phone Counselor jobs in Silver Spring, MD? For Remote Phone Counselor jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Phone Counselor jobs in Silver Spring, MD look for? The top searched job categories for Remote Phone Counselor jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Phone Counselor jobs? Cities near Silver Spring, MD with the most Remote Phone Counselor job openings:
Remote Phone Counselor jobs near you
Clinical Training Specialist II

Clinical Training Specialist II

RWD Consulting

Bethesda, MD • Remote

$105K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

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Job Openings >> Clinical Training Specialist II
Clinical Training Specialist II
Summary
Title: Clinical Training Specialist II ID: 2227 Location: Bethesda, MD Openings: 2 Status: Full-Time
Description

Clinical Training Specialist - Level II
Bethesda, MD-On Site Only
Salary: $105,000 annually 
Benefits: medical, dental and vision, life LTD, STD and 401k with company match 

    • Role Designation: Health IT Senior Clinical Systems Trainer - Level II
    • IT Security Designation: None
    • Investigation Required: Tier 1 (T)
    • IA Technical/Management Designation: Not Required
    • Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency. Experience working with distance learning tools and presenting in a remote-work environment
    • Functional Responsibility: Develops teaching outlines and determines instructional methods, using knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, or workshops. Prepares, organizes and heads training sessions covering standard training, specialized training or counseling in designated areas. Prepares training plans and curriculum. Develops computer-based training with tools such as Adobe Captivate.
    • Minimum Education: Bachelor's degree and/or equivalency.
    • Responsibilities include but are not Limited to: Assesses, designs, and conceptualizes health information technology training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops and revises health information technology training courses. Prepares training catalogs and course materials. Trains personnel by conducting formal classroom courses, workshops, and seminars. Application of common Health IT industry practices when supporting Clinical/Healthcare environments. Utilizes understanding of Health IT process and systems to produce Health IT training related deliverables.
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RWD achieves mission-critical results for the public and private sectors through its core competencies - logistics and supply chain management, complete facility operations and management, healthcare services, financial planning and administrative management services, research, project management and technical and IT support.

RWD Consulting, LLC Headquarters

1775 T St NW, Washington DC 20009
Phone: (202) 588-5088
FAX: (202) 588-5188
info@rwdconsultingllc.com

Atlanta, Georgia Office

3464 Roxboro Rd NE, Ste. 2208
Atlanta, GA 30326

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  • Home
  • Who We Are
  • What We Do
    • Information Technology Services
    • Healthcare Systems & Services
    • Program Management
    • Facilities Maintenance & Management
  • Certifications & Awards
  • Careers
  • Contact Us

Apply