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Remote Phone Counselor Jobs in Baltimore, MD (NOW HIRING)

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Remote Phone Counselor information

See Baltimore, MD salary details

$12

$23

$34

How much do remote phone counselor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote phone counselor in Baltimore, MD is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.06 per hour, depending on experience, location, and employer.

How does being a remote phone counselor affect collaboration with colleagues and supervision?

As a Remote Phone Counselor, you will primarily interact with clients independently, but regular collaboration with colleagues and supervisors is maintained through virtual meetings, case consultations, and debriefing sessions. Many organizations use secure communication platforms for team check-ins and ongoing training, ensuring you have support and can share best practices. While the remote setup offers flexibility, it also requires proactive communication to stay connected and aligned with your team. This environment fosters both autonomy and a strong sense of teamwork, as counselors support each other in managing challenging cases.

What is a remote phone counselor?

Remote phone counselors are trained professionals who provide counseling, support, or crisis intervention services over the phone, rather than in person. They typically work from home or another remote location, assisting clients with mental health concerns, emotional distress, or specific issues like addiction or relationship problems. These counselors listen, offer guidance, and help clients develop coping strategies. Remote phone counseling allows clients to access support conveniently and confidentially from anywhere.

What are the key skills and qualifications needed to thrive as a remote phone counselor, and why are they important?

To thrive as a Remote Phone Counselor, you generally need a background in psychology, counseling, or social work, often supported by relevant licensure or certifications. Familiarity with telecommunication platforms, secure data management systems, and crisis intervention protocols is essential. Strong active listening, empathy, and resilience help build trust and effectively support clients through difficult situations. These skills and qualifications are crucial for providing effective, confidential support and ensuring client well-being in a remote environment.

What are the most commonly searched types of Phone Counselor jobs in Baltimore, MD?

The most popular types of Phone Counselor jobs in Baltimore, MD are:

What are popular job titles related to Remote Phone Counselor jobs in Baltimore, MD?

For Remote Phone Counselor jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Phone Counselor jobs in Baltimore, MD look for?

The top searched job categories for Remote Phone Counselor jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Phone Counselor jobs?

Cities near Baltimore, MD with the most Remote Phone Counselor job openings:

Remote Phone Counselor jobs near you
Infographic showing various Remote Phone Counselor job openings in Baltimore, MD as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,501 per year, or $23.3 per hour.

Licensed Behavioral Health Counselor

Optimum Care Counseling & Wellness

Columbia, MD • Remote

$85K - $105K/yr

Part-time

Re-posted 4 hours ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Come join Optimum Care Counseling and Wellness Solutions

We are seeking licensed Therapists residing in the United States who are passionate about providing high-quality, evidence-based care to diverse populations across the United States.
At Optimum Care Counseling and Wellness Solutions, our mission is to empower clients to use their individual strengths to gain insight into their challenges and feel more in control of their lives. As part of our growing team, you will provide counseling services while collaborating with an interdisciplinary team of psychiatrists, nurse practitioners, psychologists, and fellow therapists.
This is a fully remote position, offering  telehealth  opportunities based on client and program needs. 
We offer flexible scheduling:
  • Monday–Friday: 7:00 AM – 9:00 PM
  • Saturday: 7:00 AM – 4:00 PM
We are currently hiring for  Part-Time positions.
Therapists will provide individual therapy services to children, adolescents, adults, and older adults. Our practice utilizes a robust Electronic Health Records (EHR) system with an integrated telehealth platform to ensure efficient and secure service delivery.

Practice Support & Resources

  • New patient scheduling
  • Credentialing support
  • Advertising and marketing
  • Copay collection
  • Prior authorizations
  • Patient relations support
  • Established referral base
  • In-house prescribers for medication management
  • Electronic EHR system
  • Secure phone system (to maintain professional boundaries)
  • Online fax system
  • Paid training
  • Collaborative, team-based work environment
Responsibilities

  • Provide individual therapy using evidence-based treatment approaches (CBT, DBT, trauma-informed care, etc.)
  • Develop and implement individualized treatment plans
  • Maintain accurate and timely clinical documentation
  • Collaborate with psychiatrists, nurse practitioners, psychologists, and other treatment providers
  • Participate in team meetings and case consultations as needed
  • Complete required EHR training modules
Qualifications

  • Master’s degree in Counseling, Social Work, Marriage and Family Therapy, or related behavioral health field
  • Active professional license in your state (LPC, LPCC ,LCSW, LMFT, PhD, PsyD, Ed.D)
  • Experience providing therapy across the lifespan preferred
  • Strong written and verbal communication skills
  • Ability to build rapport with diverse populations
  • Strong organizational and time-management skills

This is a remote position.