ZipRecruiter

Log In

2

Remote Phone Counselor Jobs in Silver Spring, MD

ATCC

Licensing Manager

Gaithersburg, MD · On-site +1

$100K - $120K/yr

... a remote Licensing Manager with deep experience negotiating complex, revenue-generating out ... Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and ...

next page

Showing results 1-20

All JobsRemote Phone Counselor JobsRemote Phone Counselor Jobs in Silver Spring, MD

Remote Phone Counselor information

See Silver Spring, MD salary details

$13

$24

$35

How much do remote phone counselor jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote phone counselor in Silver Spring, MD is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.07 per hour, depending on experience, location, and employer.

How does being a Remote Phone Counselor affect collaboration with colleagues and supervision?

As a Remote Phone Counselor, you will primarily interact with clients independently, but regular collaboration with colleagues and supervisors is maintained through virtual meetings, case consultations, and debriefing sessions. Many organizations use secure communication platforms for team check-ins and ongoing training, ensuring you have support and can share best practices. While the remote setup offers flexibility, it also requires proactive communication to stay connected and aligned with your team. This environment fosters both autonomy and a strong sense of teamwork, as counselors support each other in managing challenging cases.

What are remote phone counselors?

Remote phone counselors are trained professionals who provide counseling, support, or crisis intervention services over the phone, rather than in person. They typically work from home or another remote location, assisting clients with mental health concerns, emotional distress, or specific issues like addiction or relationship problems. These counselors listen, offer guidance, and help clients develop coping strategies. Remote phone counseling allows clients to access support conveniently and confidentially from anywhere.

What are the key skills and qualifications needed to thrive as a Remote Phone Counselor, and why are they important?

To thrive as a Remote Phone Counselor, you generally need a background in psychology, counseling, or social work, often supported by relevant licensure or certifications. Familiarity with telecommunication platforms, secure data management systems, and crisis intervention protocols is essential. Strong active listening, empathy, and resilience help build trust and effectively support clients through difficult situations. These skills and qualifications are crucial for providing effective, confidential support and ensuring client well-being in a remote environment.
What are popular job titles related to Remote Phone Counselor jobs in Silver Spring, MD? For Remote Phone Counselor jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Phone Counselor jobs in Silver Spring, MD look for? The top searched job categories for Remote Phone Counselor jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Phone Counselor jobs? Cities near Silver Spring, MD with the most Remote Phone Counselor job openings:
Remote Phone Counselor jobs near you
Licensed Mental Health Counselor (LMHC)

Licensed Mental Health Counselor (LMHC)

BetterHelp

Washington, DC • Remote

$52K - $81K/yr

Other

Posted yesterday

BetterHelp rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits We Offer

  • $500 first client bonus* for therapists that engage with their first client within 14 days of beginning their application.
  • Free access to 390+ CEU courses
  • Competitive Compensation with an estimated annual earnings range of $52,000 to $81,900 that is paid hourly for someone who works 25-35 hours on the platform each week for the full year.
  • $650 Health Insurance Stipend: Eligibility for the Health Insurance Stipend requires a continuous commitment of 30 hours a week.

Additional Benefits

  • Work from the comfort of home (fully remote)
  • Complete control over your schedule
  • Free BetterHelp Membership
  • Compensation paid weekly
  • No insurance paneling and zero fees
  • Additional bonuses & incentives for high performers

*$500 first client bonus is only available to therapists licensed in the state of Maryland, New York, North Dakota, or Washington.

-----------------------------------------------------------------------------

Qualifications

Years of Experience: 3+ years (Required)

Education: Master's (Required)

Licenses We Accept: Full Independent Clinical: LCSW, LPCC, LMFT, Psychologist, PsyD, etc.

-----------------------------------------------------------------------------

Private practice with no doors and no overhead.

Join the world's largest online therapy platform.

Put simply: You provide the clinical expertise, we take care of everything else. And we mean everything else.

What we offer:

  • Consistent referrals: Full clinical caseload can be established within the first 30 days.
  • Zero overhead: No fees are collected from the therapist, ever.
  • Flexible schedule: You are always in control of your schedule and appointment times.
  • Engaged clients: You are connected with clients who fit your specific areas of expertise. Then, BetterHelp provides clients with a wide variety of ways to connect with you so that they can best start their therapeutic journey: from scheduled live sessions, to shared journal entries, to audio and video messages, to clinical worksheets, to formal goal setting and tracking, and more.
  • Autonomy over clinical decisions: You are the licensed and trained clinician. BetterHelp will defer to your clinical judgment and expertise about the most effective and clinically appropriate approach for each client.
  • Resources to keep you connected: BetterHelp has a strong and accessible peer community of over 34,000 therapists, available to you directly through the platform.
  • Resources to support you: Therapists on the BetterHelp platform receive a free BetterHelp account - so you can dedicate time to your own self-care!

Who Should Apply:

  • Mental health therapists looking for an easy, all-in-one technology platform for telehealth.
  • Therapists who want to focus 100% on clinical work - not on acquiring clients, billing, support, or operations. (We handle all of that!)
  • Counselors who want a feature-rich platform that is constantly adding new clinical tools - not just video conferencing software.
  • Mental health counselors who want the opportunity to work with specific populations or presenting concerns.
  • Therapists & counselors who are obsessed with privacy and confidentiality, and want a state-of-the-art technology platform with secure, encrypted phone, video, and text-based communication.

Requirements:

  • Therapists must be fully licensed by a State Board to provide therapy independently and without supervision (e.g., LCSW, LPC, LMFT, PsyD or similar credentials).

NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens.

  • A private and professional environment for conducting sessions.
  • Excellent written communication.
  • Must have professional liability insurance.
  • Reliable Internet connection.
  • Currently residing in the US.
 
BetterHelp logo

About BetterHelp

Sourced by ZipRecruiter

* We help people change their lives. BetterHelp is the world's largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 20,000 licensed, accredited, and board-certified therapists have assisted more than 1,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face life's challenges. * We're taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members. * We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our team's well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2013

Social media

FacebookTwitter

View All BetterHelp Jobs

Apply